Smart Selection Brush Freezes Program

[cvnativeinpa]

I've checked the Preferences and I have a scratch disk enabled. But how would I go about using it?

[cvnativeinpa]

Thanks for your help. After uninstalling and reinstalling the program, and still having the same issue, I finally made it work. How I did it was I updated Java, (I'm sure this doesn't make sense, but what the heck) went into File Preferences in PSP, and checked all the boxes for the formats that the application would use. Then I went into the PSP temp and cache folders and deleted the files there. It seems to be working now.

[JoeB]

I've checked the Preferences and I have a scratch disk enabled. But how would I go about using it?

First, you use the dropdown underneath the checkbox to see what disc drives you have available and how much free space each of them have. Select one of those drives as your scratch disc. Then you don't do anything because PSP simply uses that disc as the disc to read/write temporary files to when performing various operations, particularly those which involve memory intensive operations. The scratch disc can be used in those circumstances where there is insufficient memory to retain and allow retrieval of necessary information, things like working with a large number of images, multiple layers, multiple memory intensive adjustments, etc.

[confundido]

Just bought 2019. 1st thing I tried to do was use Smart Select. Just touching the image once with Smart Selection freezes the program. Win7 64 bit.

[Derek Gillan]

The Smart Selection Brush stopped working causing the program to freeze and I have to close it through task manager. I have Paintshop Pro X7. Windows 8. 8 GB RAM. Both 64 and 32-bit gave the same issue. Other selection tools seem to work though! I have noticed that this issue faced other members but could not find a solution for! I wonder if anybody would have an explanation or a solution for this problem! Thank you.

I have had the same problem with 2019, 2020 versions I believe the mouse drivers are corrupt, I did a system restore and it worked, before the new update that reversed the system restore.