Corel Support

AfterShot Pro General Questions & Getting Started Forum
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hakoncoral
Posts: 7
Joined: Fri Jul 18, 2014 4:57 pm
operating_system: Linux
System_Drive: N/A
32bit or 64bit: 64 Bit
ram: 8gb
Corel programs: AfterShotPro3

Corel Support

Post by hakoncoral »

Hi All,
I am unhappy with the support provided. The best support provided the Bibble team, and I was sad when the product changed hands. The support from Corel is disappointing in my my. One receives a feed back that one should hesitate to contact them but that is usually the end of the story. My experience with the Linux version is that problems are not corrected, and solutions are incorporated in the next release, which means I have to pay for their corrections. Camera and lens support is a current problem. Again, this may be the Linux version only - I don't use Windows at all. I use Sony Nex 5 and a Nex5R with various lenses. All have been around for years but are still not supported in the latest version.
There are some Linux applications available but I have been using Bibble / Aftershot pro for many years and I don't want to change horses.
Hope the Corel folks read this.
Konrad
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