Pinnacle Studio 23 Ultimate Crashing

Moderator: Ken Berry

Post Reply
BrentJames
Posts: 2
Joined: Mon May 18, 2020 6:31 am
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
processor: Intel [R]Core i5
ram: 16Gb
Video Card: Intel [R] UHD Graphics HD1080
sound_card: PNP Device ID INTELAUDIO
Hard_Drive_Capacity: 240Gb
Monitor/Display Make & Model: Intel(R) UHD Graphics
Corel programs: Pinnacle Studio 23 2.1.297

Pinnacle Studio 23 Ultimate Crashing

Post by BrentJames »

Pinnacle Studio 23 Ultimate version 23.2.1.297
New User but certainly not new to computers or editing. While attempting to import a voice-over a few days ago I tried dropping the file onto the timeline..... the program crashed. Rebooted laptop - ran program and it stalled during the loading process at "init database" .Uninstalled then reinstalled several times, no improvement. Rebooted and tried a "Repair" - no change. On start fails to get past "init database" before disappearing from the screen in a huff!

Running Windows 10 Home on an Acer Aspire 5, 515-54-5725 16Gb Ram - any suggestions?
Kathy_9
Site Admin
Posts: 2411
Joined: Tue Nov 30, 2010 12:44 am
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
processor: 8th Generation Intel Core i7 8700 3 20 GHz
ram: 16GB
Video Card: NVIDIA GeForce RTX 2060 [6 GB GDDR6 dedicated]
sound_card: NVIDIA High Definition Audio
Hard_Drive_Capacity: 2TB
Monitor/Display Make & Model: HP EliteDisplay E243m 23.8-inch
Corel programs: PSPX4 ~2021; Painter 2018~21
Location: USA
Contact:

Re: Pinnacle Studio 23 Ultimate Crashing

Post by Kathy_9 »

Hello BrentJames. Our forum does not cover Pinnacle Studio. They have their own user to user forum http://forums.pinnaclesys.com/forums/default.aspx and you will need to register there.

Regards,
Kathy
PSPX ver. 10.10, PSPX9 ver. 19.0.0.96, PSP2021 ver. 23.1.0.27, PSP2020 ver. 22.2.0.8 2019 ver. 21.1.0.22, and & PhotoMirage installed; PSPX2 thru PSP2018 owned but not installed
http://www.flickr.com/photos/37153430@N03/
BrentJames
Posts: 2
Joined: Mon May 18, 2020 6:31 am
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
processor: Intel [R]Core i5
ram: 16Gb
Video Card: Intel [R] UHD Graphics HD1080
sound_card: PNP Device ID INTELAUDIO
Hard_Drive_Capacity: 240Gb
Monitor/Display Make & Model: Intel(R) UHD Graphics
Corel programs: Pinnacle Studio 23 2.1.297

Re: Pinnacle Studio 23 Ultimate Crashing

Post by BrentJames »

Thank you :)
Post Reply