can't reach support to activate new software

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dsamy
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Joined: Sun Apr 19, 2020 10:55 am
operating_system: Windows 10
System_Drive: C
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processor: i7-9700
ram: 16gb
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Corel programs: Wordperfect

can't reach support to activate new software

Post by dsamy »

I am a longtime user of Wordperfect and purchased a new computer mid March. The product is registered, but when I try to activate my the corel software acts like it isn't connected to the internet (which I clearly am) so when I try the offline activation options I can't reach anyone at support either by phone or by chat ticket. Does anyone have any advice or a better way to get a response from support? Thanks.
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lata
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operating_system: Windows 10
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ram: 16 gb
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Re: can't reach support to activate new software

Post by lata »

Sorry but we do not discuss your product here. These forums only discuss programs such as VideoStudio, PaintShop listed in the index page - other forums are available to cover WordPerfect, PDF Fusion and Quattro go to :-
http://officecommunity.com

I did find some details on the Corel Knowledge Base regarding Word Perfect
https://support.corel.com/hc/en-us/arti ... ter-Videos

Not sure how you are trying to contact Corel

From the Word Perfect web page there is a "contact us" at the bottom of the page
https://www.wordperfect.com/en/product/ ... track=mmwp

https://www.corel.com/en/support/

If you are trying through the web and Corel Support is not active then it may be a result of the Coronavirus with Corel offices being closed

Good luck, hope this helps

Stay safe
Regards Trevor
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