PsP only opening once

Corel Paint Shop Pro

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Wattie
Posts: 2
Joined: Wed Apr 07, 2021 7:05 pm
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: Dell AlienWare Aurora Edition
processor: AMD Ryzen 9 3900X 12-Core Processor
ram: 16GB
Video Card: NVIDA GeForce RTX 2080Ti
sound_card: Realtek Audio
Hard_Drive_Capacity: 1 tera
Monitor/Display Make & Model: Hannspree 40 inch duel monitors
Corel programs: Paintshop pro

PsP only opening once

Post by Wattie »

Hello All,

I am new here after many years of purchasing PsP
I have had a recurring problem for many years with different computer and different versions of PsP. Every new version I hope the problem will be fixed but is remains.

Problem.
I open PsP and use it. I then close the program. I then try to open PsP again and nothing happens.
I have looked in the task manager to see if anything is left over from the first use that could be running in the background, but nothing is obvious.

I have to shut down my computer to reuse PsP again, this can not be right.

Please someone let me know what I have to do to prevent this from happening,

many thanks
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Ken Berry
Site Admin
Posts: 21460
Joined: Fri Dec 10, 2004 9:36 pm
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: Intel NUC7i7BNB J31145-306
processor: Core i7-7567U + 32 GB Optane
ram: 16 GB
Video Card: Intel Iris Plus 650
sound_card: Realtek High Definition Audio
Hard_Drive_Capacity: 2TB
Monitor/Display Make & Model: Kogan 32" 4K 3840 x 2160
Corel programs: VS 2020; PSP 2020; MS3D; ASP 3; DRAW 17
Location: Levin, New Zealand

Re: PsP only opening once

Post by Ken Berry »

Welcome to the forum!

Your problem has been discussed quite a few times over the years, and I myself am someone who occasionally experiences it too. But you don't have to shut down your computer to fix it.

You say you looked in Task Manager, but have you looked in Task Manager > Background Processes? After closing PSP, a supposedly temporary file appears there down the list under C for Corel PSP. Sometimes it just stays there for a few seconds, then disappears. But sometimes, for you and for me, it stays and stays and prevents PSP from reopening. So right click it and choose End Task, then hit OK. PSP should now reopen.

The main problem in dealing with this is that not everyone is affected. Some people, like me for instance, only experience it now and then. Others get it a lot or all the time. So it is a difficult one to solve, though easy enough to get around.
Ken Berry
Wattie
Posts: 2
Joined: Wed Apr 07, 2021 7:05 pm
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: Dell AlienWare Aurora Edition
processor: AMD Ryzen 9 3900X 12-Core Processor
ram: 16GB
Video Card: NVIDA GeForce RTX 2080Ti
sound_card: Realtek Audio
Hard_Drive_Capacity: 1 tera
Monitor/Display Make & Model: Hannspree 40 inch duel monitors
Corel programs: Paintshop pro

Re: PsP only opening once

Post by Wattie »

Thank you Ken,

I will try what you say.

All the best
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