PSP 2020 CANNOT SAVE EXCEPT FOR .pspimage

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steved
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PSP 2020 CANNOT SAVE EXCEPT FOR .pspimage

Post by steved »

HI,
I had the PSP 2019 trial and uninstalled it before the trial was up. I then installed
the PSP 2020 trial. With PSP 2020 I can only save a file of type pspimage. If I attempt to save
with any other file type PSP 2020 crashes. In most cases the file is actually written to disk
with the correct file type but the program crashes. I never had this problem with PSP 2019.
Anyone have any ideas on how to resolve this?
Thanks,
steve
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Re: PSP 2020 CANNOT SAVE EXCEPT FOR .pspimage

Post by hartpaul »

Before I or anyone else could answer we would neeed more information. Are you operating in Adjust , Edit or Photography mode.
Does it crash in all three modes.
Are you in Essentials mode? Does ut crash there as well?
If you create a new document in Edit Complete mode and immediately save that as a jpg, does it crash then as well?
Systems available Win7, Win 8.1,Win 10 Version 1607 Build 14393.2007 & version 1809 Build 17763.615
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Re: PSP 2020 CANNOT SAVE EXCEPT FOR .pspimage

Post by steved »

Note with PSP2020 I was using a complete workspace(never use anything else) in edit mode.
I uninstalled PSP2020 and ran the clean up tool for 2019 and 2020. This successfully cleaned
up the registry. I then reinstalled PSP2019 trial and it correctly picked up where it left off.
With PSP2019 I have no trouble saving in any format (especially psd). I also have no
trouble with plugins. The ability to save in various formats and having plugins run correctly
are the keys for me. So I'm going to stick with PSP2019 and possibly revisit an upgrade
when PSPS2021 is released. As for PSP2020 no thanks :)
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Re: PSP 2020 CANNOT SAVE EXCEPT FOR .pspimage

Post by Zantara »

I have the same problem.
One of my members can't save anything in .abr or .psd format. When trying, PSP 2020 crashes.
Tried it myself in both 32-bit and 64-bit and get the same problem. PSP crashes.
In Save as > Options there is no .abr option anymore
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Re: PSP 2020 CANNOT SAVE EXCEPT FOR .pspimage

Post by ehume »

Zantara wrote:I have the same problem.
One of my members can't save anything in .abr or .psd format. When trying, PSP 2020 crashes.
Tried it myself in both 32-bit and 64-bit and get the same problem. PSP crashes.
In Save as > Options there is no .abr option anymore
OK. I have been through several of my versions of PSP, cannot find .abr. What is it and what versions of PSP had it?
Had PS3, PSP3; Installed: PSP-4.12, 5.03, 6.02, 7.04 (liked it a lot & used it for years), 8.00, XI, x4.3.0.3, x6.2.0.20, x7.4.0.11, x8.3.0.13, x9.2.0.7; now using PSPx10 (PSP 2018; version 20.2.0.1 x64) on Win 10-64 b2004.
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Re: PSP 2020 CANNOT SAVE EXCEPT FOR .pspimage

Post by Zantara »

Sorry for being not clearer. .abr is the extension for a photoshop brush. .psd is photoshop image format. I just noticed I can't find .abr in PSP 2019 either. Or X7 for that matter. That explains that one. Never used it myself, so I'll ask the member what they did. But the problem also occurs with saving as .psd format. And that is in the list
You would normally find it under File > Save as > Options.
ZV_save as psd.jpg
PSP 2020 crashes when trying to save an image as a .psd. And I've set default app for .psd as PSP 2020.
You don't have the option File > Preferences > File Format Associations either anymore. That has been replaced by a notice that you have to set your default app in Windows > Settings > Apps itself.
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Re: PSP 2020 CANNOT SAVE EXCEPT FOR .pspimage

Post by Kathy_9 »

Using PSP2020 32-bit.

I can confirm the crashing when attempting to save to psd. The odd thing is that it did save the psd (sort of).

I re-launched PSP2020 and opened the psd. It opened the image as three separate images; a background image of the original image, the raster layer I added and another background image. when I viewed the raster image that I added I found it to be totally black when originally it was transparent.

Definite bug.
PSPX ver. 10.10, PSPX9 ver. 19.0.0.96, PSP2021 ver. 23.1.0.27, PSP2020 ver. 22.2.0.8 2019 ver. 21.1.0.22, and & PhotoMirage installed; PSPX2 thru PSP2018 owned but not installed
http://www.flickr.com/photos/37153430@N03/
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Re: PSP 2020 CANNOT SAVE EXCEPT FOR .pspimage

Post by Zantara »

Thank you, Kathy.
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Re: PSP 2020 CANNOT SAVE EXCEPT FOR .pspimage

Post by Simone Corel UK »

Please note that the issue with saving/importing PSD files is known and escalated.
The development team is already working on a solution.
I work for the Corel UK Support. I will not give technical support through this forum and my answer is only related to this thread.
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Re: PSP 2020 CANNOT SAVE EXCEPT FOR .pspimage

Post by steved »

Simone Corel UK wrote:Please note that the issue with saving/importing PSD files is known and escalated.
The development team is already working on a solution.
Based on the phrase "Timing is everything" would you care to tell us exactly
when it was known.
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Re: PSP 2020 CANNOT SAVE EXCEPT FOR .pspimage

Post by lata »

Hi Simone
Can you please check your registered e-mail address as we are receiving bounced E-mails to our server for your Post Notifications
This indicated that your e-mail address may be inactive.

With thanks Trevor Forum Admin
Regards Trevor
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Re: PSP 2020 CANNOT SAVE EXCEPT FOR .pspimage

Post by Simone Corel UK »

Thanks @lata Trevor for making me aware that I missed my e-mail last year. At home, I'm always logged in and forgot all about it.

@Zantara

We got yesterday the official hotfix for the PSD issue in PSP2020:
http://dwnld.paintshoppro.com/updates/2 ... Hotfix.exe
I work for the Corel UK Support. I will not give technical support through this forum and my answer is only related to this thread.
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Re: PSP 2020 CANNOT SAVE EXCEPT FOR .pspimage

Post by KraftyTO »

I also have this issue but I can save as jpg but when doing save or save as it defaults to pspimage. Is it possible their last update is the issue before that I did not have this issue or the screen issue
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Re: PSP 2020 CANNOT SAVE EXCEPT FOR .pspimage

Post by KraftyTO »

since then I now can no longer save jpg image and if I close program I cannot reopen using shortcut or the exe I have to reboot and patiently wait for it to launch.
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Re: PSP 2020 CANNOT SAVE EXCEPT FOR .pspimage

Post by Ken Berry »

I have no idea about your pspimage/jpg problems. But if you cannot reopen after closing, it always pays to open Task Manager > Background Processes to see if an element of PSP is still running there. If it is, simple right click on it and select End Task. Then you should be able to reopen without rebooting.
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