PSP X9 crashes

Corel Paint Shop Pro

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hp2
Posts: 19
Joined: Mon Sep 11, 2017 1:14 am
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
processor: AMD Athlon II x4 645 3.10
ram: 10GB
Video Card: ATI Radeon HD 4200
Hard_Drive_Capacity: 2TB
Monitor/Display Make & Model: ACER H213H
Corel programs: paintshop pro X9 ultimate, aftershop Pr

PSP X9 crashes

Post by hp2 »

My copy of PSP X9 has crashed 4x since I started using it. It crashed twice just a few minutes ago as I was using the text tool and moving objects on the canvas. I may have been converting a vector layer to raster both times and that, if true, may have simply been a coincidence.

Most of the time it runs fine. I did have internet explorer open at the same time. There have been times when I have had even more programs open at the same time with no problems (even two more editors). Is there a crash log I can send to Corel. If yes, where do I find it?

I am running PSP on a HP desktop model P7-1057. It is several years old . If you have experience at diagnosing possible crash solutions, please feel free to check the specs on this model. It does have only an integrated AMD graphic capability.
Fortunately, PSP does save a copy of the current project when it crashes which is very helpful.

Any questions or help based on similar experiences with similar equipment will be appreciated. Thanks

Chuck
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