How to remove PSPX4 manually

Corel Paint Shop Pro

Moderator: Kathy_9

Simone Corel UK
Corel
Posts: 391
Joined: Sun Feb 28, 2010 6:59 am
operating_system: Windows 8
System_Drive: C
32bit or 64bit: 64 Bit
Location: UK, Wiltshire

How to remove PSPX4 manually

Post by Simone Corel UK »

In contrast to version PSPPX3, the new PSPX4 has implemented a tool that will remove all necessary keys and folders from your system. It works on all supported systems without problems.

Please follow the description below if you want to remove PSPX4 from your system.

How to remove PSPX4

Go to Start - Control Panel - Add and remove (XP) / Programs and Features (Vista, Windows 7) and remove PSPX4.

Restart the system if you want to reinstall it.

Additional note: No further action is required. Using other uninstall tools is neither good nor necessary.
Last edited by Simone Corel UK on Tue Sep 04, 2012 6:02 pm, edited 1 time in total.
I work for the Corel UK Support. I will not give technical support through this forum and my answer is only related to this thread.
User avatar
Ken Berry
Site Admin
Posts: 21361
Joined: Fri Dec 10, 2004 9:36 pm
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: Intel NUC7i7BNB J31145-306
processor: Core i7-7567U + 32 GB Optane
ram: 16 GB
Video Card: Intel Iris Plus 650
sound_card: Realtek High Definition Audio
Hard_Drive_Capacity: 2TB
Monitor/Display Make & Model: Kogan 32" 4K 3840 x 2160
Corel programs: VS 2020; PSP 2020; MS3D; ASP 3; DRAW 17
Location: Levin, New Zealand

Re: How to remove PSPX4 manually

Post by Ken Berry »

Simone -- in view of the probable interest of others in this, I am making this a sticky post so that it will appear in future at the head of the forum.
Ken Berry
User avatar
flagpole
Posts: 526
Joined: Wed Sep 14, 2011 10:12 am
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: Gigabyte B450 AORUS ELITE DDR4 USB 3.1 RGB
processor: Ryzen 2600
ram: 16GB
Video Card: RTX 2060
sound_card: on board
Hard_Drive_Capacity: 6.5TB
Monitor/Display Make & Model: Iiyama 27"
Location: UK
Contact:

Re: How to remove PSPX4 manually

Post by flagpole »

perhaps you could start a new thread with combined instructions for X3 and X4, X4 first.

seems a bit greedy for it to have 2 stickies. they dilute each other.

also this thread perhaps gives the impression that that the sob module Protexis Licensing is removed with the product, which i'm not sure is the case.
DENedbalek
Posts: 10
Joined: Mon Mar 14, 2011 10:21 pm
operating_system: Windows 7 Ultimate
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: ASUSTeK Computer INC. Benicia 1.01
processor: 2.67 gigahertz Intel Core2 Quad Q6700
ram: 4GB
Video Card: NVIDIA GeForce 8600 GT
sound_card: Unknown Soundblaster compatible
Hard_Drive_Capacity: 2x 500GB
Monitor/Display Make & Model: LG Flatron W1952TQ
Location: Houston Texas area

Re: How to remove PSPX4 manually

Post by DENedbalek »

PSP X4 also has a removal tool called PSPX4_Cleanup.exe, which suggests to me that the control panel method of removal is not as comprehensive as it could be. I was provided the program mentioned in response to a customer support query last week.

Dwayne
JStanley
Posts: 313
Joined: Wed Jul 27, 2011 12:41 am
operating_system: Windows XP Home
System_Drive: C

Re: How to remove PSPX4 manually

Post by JStanley »

deleted
Last edited by JStanley on Sun Mar 04, 2012 12:54 am, edited 1 time in total.
DENedbalek
Posts: 10
Joined: Mon Mar 14, 2011 10:21 pm
operating_system: Windows 7 Ultimate
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: ASUSTeK Computer INC. Benicia 1.01
processor: 2.67 gigahertz Intel Core2 Quad Q6700
ram: 4GB
Video Card: NVIDIA GeForce 8600 GT
sound_card: Unknown Soundblaster compatible
Hard_Drive_Capacity: 2x 500GB
Monitor/Display Make & Model: LG Flatron W1952TQ
Location: Houston Texas area

Re: How to remove PSPX4 manually

Post by DENedbalek »

It came to me via email.

Dwayne
JStanley
Posts: 313
Joined: Wed Jul 27, 2011 12:41 am
operating_system: Windows XP Home
System_Drive: C

Re: How to remove PSPX4 manually

Post by JStanley »

deleted
Last edited by JStanley on Sun Mar 04, 2012 12:55 am, edited 1 time in total.
trueblue
Moderator
Posts: 1563
Joined: Sat Dec 30, 2006 1:43 am
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: ASUS Z97M Plus
processor: Intel Core i7-4790 CPU 3.60 GHz
ram: 12GB
Video Card: NVIDIA GeForce GTX 750
sound_card: NVIDIA High Def Audio Realtek High Def
Hard_Drive_Capacity: 1.740GB
Monitor/Display Make & Model: Benq E2420HD 24" wide x 2 monitors
Corel programs: PSPX8-VideoStudio-AfterShot
Location: Australia
Contact:

Re: How to remove PSPX4 manually

Post by trueblue »

Uninstalling PSPX4 from Features and Programs does not remove ALL files from your PC.

Whe PSPX4 is reinstalled it remembers everything you had already even though you state to remove all files.

PSP has always been difficult to completely remove.
~~~~Maureen~~~~
Tutorial Writer for PaintShop Pro

Creative-Designs
Free! PaintShop Pro Tutorials
PaintShop Pro - VideoStudio Pro - AfterShot - CorelDraw - Painter
Simone Corel UK
Corel
Posts: 391
Joined: Sun Feb 28, 2010 6:59 am
operating_system: Windows 8
System_Drive: C
32bit or 64bit: 64 Bit
Location: UK, Wiltshire

Re: How to remove PSPX4 manually

Post by Simone Corel UK »

@ trueblue

My main part during the Beta testing period was to remove and to reinstall PSPX4 under 18 different scenarios on 6 different operating systems. Including all interruptions in between, I might have installed/reinstalled PSPX4 about 400 times.

While doing it, I never had any problems reinstalling PSPX4. (Compare to X3 which was a pain :oops: )

There is indeed a tool for PSPX4 which is - please follow this advise - only for customers who can't remove the program from the Control Panel.

PSPX4 contains a new removing tool inside the program and removes all dysfunctional program parts already by using only the Control Panel.

[Update]SP1 has nothing changed. Please use Control Panel and in case of problems the tool.[/Update]
Last edited by Simone Corel UK on Thu Dec 22, 2011 3:50 am, edited 1 time in total.
I work for the Corel UK Support. I will not give technical support through this forum and my answer is only related to this thread.
39_Steps
Posts: 53
Joined: Wed Sep 28, 2011 2:43 am
operating_system: Windows 7 Home Premium
System_Drive: C
32bit or 64bit: 64 Bit
processor: Intel Core i3 2330
ram: 4GB
Video Card: Intel HD 3000
Hard_Drive_Capacity: 640GB

Re: How to remove PSPX4 manually

Post by 39_Steps »

Removed post which noted that PSPX4 Uninstall may not work adequately if original install failed.
Frank2526
Posts: 2
Joined: Mon Feb 13, 2012 5:12 am
operating_system: Windows XP Home
System_Drive: C
32bit or 64bit: 32 Bit
ram: 1.25
Monitor/Display Make & Model: Asusvb172

Re: How to remove PSPX4 manually

Post by Frank2526 »

I can`t remove the PSPX4 via add/remove. It won`t remove....at all.
Tried reinstalling in case there was any fault on the current installation, it won`t install either.States there is already a previous version on it.
Also tells me i don`t have the priveledges to do it. Only me uses this computer.
Shows on list of programms on the add/remove,not on the "all programs " start menu list.
Really would appreciate help to remove this program as my 2003 XP/Pentium4 is now snail pace,
Need to know IF it`s simply the massive 339mb it used that`s cabbaged the computer, or is it the hard drive finally given up ?
Was absolutely working fine before the software added.Registered procuct 19th January.Online tech reply wasn`t any good,simply said to add/remove.
Please could anyone who has successfully removed using that exe tool, please tell me how they did it ?
Also my computer was System Restoring before the PSX4 was installed,now i can`t system restore either !
Years ago i has a similar proble with Norton a/v, needed a removal tol as that too had Gremlined it`s way in.
Thanks in anticipation,
Frank
User avatar
lata
Site Admin
Posts: 12475
Joined: Thu Jan 19, 2012 6:21 am
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: ASUSTeK COMPUTER INC A88XM-A USB 3 1 Rev X 0x
processor: 4 10 gigahertz AMD A10-7890K Radeon R7
ram: 16 gb
Video Card: on board
sound_card: Realtek High Definition Audio
Hard_Drive_Capacity: 500 SSD
Monitor/Display Make & Model: LG W2242 [Monitor]
Corel programs: CVSX10, 18, 19, 20, PSP, PI, MS3D
Location: UK
Contact:

Re: How to remove PSPX4 manually

Post by lata »

Hi Frank

I did a search of the Corel’s Knowledge base, link at top of this forum

Found this info 000011220 - PSPX4 - How to manually remove

hope this helps
Regards Trevor
bjuby
Posts: 1
Joined: Mon Feb 13, 2012 12:38 pm
operating_system: Windows 7 Home Premium
System_Drive: C
32bit or 64bit: 64 Bit

Re: How to remove PSPX4 manually

Post by bjuby »

Sorry but I have been trying to uninstall the prog. ever since I tried a free version and discovered that it was far too extensive that my Adobe CS5 and Canon Olympus Master 2 already covered. I tried to uninstall it but it leaves a small part that now, every time I try to open one of my archive pictures tells me that the file cannot be found and this may indicate a corrupt or missing file!
I'm going hairless - after umpteen attempts even your Customer Care site can't help me!
How do I get around this problem???????? :cry:
Frank2526
Posts: 2
Joined: Mon Feb 13, 2012 5:12 am
operating_system: Windows XP Home
System_Drive: C
32bit or 64bit: 32 Bit
ram: 1.25
Monitor/Display Make & Model: Asusvb172

Re: How to remove PSPX4 manually

Post by Frank2526 »

Haven`t got the PSPX4 to remove yet,am despairing.
Transferred every file onto a portable hard drive, my XP is now back at 82% free space.
The add/remove absolutely refuses to remove the PSPX4,states "file path cannot be found".
Then it tells me i haven`t got administrator or other priveledges.
Same problem encountered by another user ..who is going hairless.
Personally i`m going grey with exasperation.
Please can anyone suggest anything at all to remove this program ? The exe command prompt didn`t work either.
It tabsolutely won`t REINSTALL either, says "existing version on,can`t find initialization files" etc
Had i suspected the removal tool was within the software, i would have used that to remove it.
Somebody ,somewhere must surely know how to remove this ?
Thanks in anticipation..
Frank
User avatar
lata
Site Admin
Posts: 12475
Joined: Thu Jan 19, 2012 6:21 am
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: ASUSTeK COMPUTER INC A88XM-A USB 3 1 Rev X 0x
processor: 4 10 gigahertz AMD A10-7890K Radeon R7
ram: 16 gb
Video Card: on board
sound_card: Realtek High Definition Audio
Hard_Drive_Capacity: 500 SSD
Monitor/Display Make & Model: LG W2242 [Monitor]
Corel programs: CVSX10, 18, 19, 20, PSP, PI, MS3D
Location: UK
Contact:

Re: How to remove PSPX4 manually

Post by lata »

Hi Frank

Sorry but unsure if you have downloaded this file?

PSPx4 Clean Up.exe


You mentioned transferring every file, which files are you talking about.
Hopefully they are NOT the installation files From C/Program files /Corel

I suppose a new install does not work, this may refresh the installation files and allow a full UN-install?
Regards Trevor
Post Reply