Can't view the preview screen

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Gary Voth
Posts: 11
Joined: Fri Dec 22, 2006 6:01 pm
Location: Canada

Can't view the preview screen

Post by Gary Voth »

For a while the program has worked well - however I now need to do a project and after loading it up - I get green screen (though) I can hear the music in the background.. Help?

Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 3 (2600.xpsp_sp3_gdr.090206-1234)
Language: English (Regional Setting: English)
System Manufacturer: INTEL_
System Model: D915GAG_
BIOS: BIOS Date: 12/01/04 02:25:31 Ver: 08.00.10
Processor: Intel(R) Pentium(R) 4 CPU 3.00GHz (2 CPUs)
Memory: 1502MB RAM
Page File: 653MB used, 2226MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: /PackageInstall
DxDiag Version: 5.03.2600.5512 32bit Unicode
GVOTH
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Ron P.
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Posts: 12005
Joined: Tue May 10, 2005 12:45 am
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: Hewlett-Packard 2AF3 1.0
processor: 3.40 gigahertz Intel Core i7-4770
ram: 16GB
Video Card: NVIDIA GeForce GTX 645
sound_card: NVIDIA High Definition Audio
Hard_Drive_Capacity: 4TB
Monitor/Display Make & Model: 1-HP 27" IPS, 1-Sanyo 21" TV/Monitor
Corel programs: VS5,8.9,10-X5,PSP9-X8,CDGS-9,X4,Painter
Location: Kansas, USA

Post by Ron P. »

Have you done a recent update of Direct X? Go HERE and download the latest MS Direct-X drivers. The most current is dated March 2009. This seems to fix similar issues with VS's Burn module.
Ron Petersen, Web Board Administrator
Gary Voth
Posts: 11
Joined: Fri Dec 22, 2006 6:01 pm
Location: Canada

Blank Screen

Post by Gary Voth »

I tried this solution and it works! :D Thanks for the help!
GVOTH
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