PhotoMirage stuck on welcome page after PSP 2019 download (U

Moderator: Kathy_9

Post Reply
Pedro55
Posts: 9
Joined: Fri Sep 14, 2018 6:21 pm
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit

PhotoMirage stuck on welcome page after PSP 2019 download (U

Post by Pedro55 »

Hi.
I've just downloaded PSP 2019 Ultimate as an upgrade from 2018. The download went ok with no problems, but when I come to open PhotoMirage it gets stuck on the welcome page and I can't get rid of it! The welcome page works fine, Getting started, Tutorials, Upgrade etc. but it won't go away. I can't even use the minimize, or close buttons or File/close programme options. I have to use File Manager to shut it down. I've tried restarting, uninstalling/reinstalling but no joy.

Running Windows 10. No previous version of PhotoMirage was installed.

Any ideas?
Pedro55
Posts: 9
Joined: Fri Sep 14, 2018 6:21 pm
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit

Re: PhotoMirage stuck on welcome page after PSP 2019 downloa

Post by Pedro55 »

OK, problem solved (Partially!)
It was a scaling issue. I set the display to 125% In Windows 10 and the close button becomes visible on the welcome screen. Close it and everything works fine, though not at the display size I like to use for everything else. I suppose I'll have to alter it every time i use PhotoMirage.
I had the same problem with a couple of the dialogue boxes in PSP 2018, Hue/Saturation/Lightness for example.
Not an Earth-shattering problem I know, but they all add up!!!

Thanks,
Pete.
User avatar
Ken Berry
Site Admin
Posts: 21457
Joined: Fri Dec 10, 2004 9:36 pm
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: Intel NUC7i7BNB J31145-306
processor: Core i7-7567U + 32 GB Optane
ram: 16 GB
Video Card: Intel Iris Plus 650
sound_card: Realtek High Definition Audio
Hard_Drive_Capacity: 2TB
Monitor/Display Make & Model: Kogan 32" 4K 3840 x 2160
Corel programs: VS 2020; PSP 2020; MS3D; ASP 3; DRAW 17
Location: Levin, New Zealand

Re: PhotoMirage stuck on welcome page after PSP 2019 downloa

Post by Ken Berry »

You don't give us any information about the size/resolution of your monitor. But FWIW I have my monitor also set for 125%, but have no problem with PhotoMirage. But my monitor is a 4K one and that might make a difference...
Ken Berry
Kathy_9
Site Admin
Posts: 2449
Joined: Tue Nov 30, 2010 12:44 am
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
processor: 8th Generation Intel Core i7 8700 3 20 GHz
ram: 16GB
Video Card: NVIDIA GeForce RTX 2060 [6 GB GDDR6 dedicated]
sound_card: NVIDIA High Definition Audio
Hard_Drive_Capacity: 2TB
Monitor/Display Make & Model: HP EliteDisplay E243m 23.8-inch
Corel programs: PSPX4 ~2021; Painter 2018~21
Location: USA
Contact:

Re: PhotoMirage stuck on welcome page after PSP 2019 downloa

Post by Kathy_9 »

You could hit the Escape key to close the Welcome Page.

Moved topic from PSP to PhotoMirage forum.
PSPX ver. 10.10, PSPX9 ver. 19.0.0.96, PSP2021 ver. 23.1.0.27, PSP2020 ver. 22.2.0.8 2019 ver. 21.1.0.22, and & PhotoMirage installed; PSPX2 thru PSP2018 owned but not installed
http://www.flickr.com/photos/37153430@N03/
Post Reply