VideoStudio 2020 became much less responsive

Pepi
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Re: VideoStudio 2020 became much less responsive

Post by Pepi »

On the task manager you are able to monitoring how is your power savings are working. This can be done by following the speed value:
VS-Forum-TaskManager speed.gif

If that value goes up and down heavily, you could try to change the power savings to less aggressive:
VS-Forum-PowerSaving.gif

Also, have you tested, if you save as the current project to another name (as a test), and delete all 90% of content from it. Are you still be able to get the issue. Or delete content by track by track, basically following tletter's idea to see if there is something inside your project which could be causing that.
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cybernick
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Re: VideoStudio 2020 became much less responsive

Post by cybernick »

Thank you for the suggestion.
My power management is in always high performance. And the CPU is in general boost speed 3+ Ghz. Does not fluctuate too much.
Also I made a copy of the project. Again in the beginning no issue. After a while after I started facing the lag. I started deleting media from the project. Finally I delete the last bit of media. Now the timeline is empty but still the interface is slow.
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Davidk
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Re: VideoStudio 2020 became much less responsive

Post by Davidk »

Tletter et al
New versions have not done that, forever. What makes you so sure that 2021 will be different?
tletter
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Re: VideoStudio 2020 became much less responsive

Post by tletter »

Davidk wrote: Tletter et al
New versions have not done that, forever. What makes you so sure that 2021 will be different?
Davidk do note the use of a :) at the end of the sentence.

tletter
https://www.youtube.com/user/tletter
Pepi
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Re: VideoStudio 2020 became much less responsive

Post by Pepi »

@Cypernick,
Quite interesting :)

I cannot take out the idea that issue is CPU related. In a way how CPU load change while lagging is happening, that in my mind indicates there must be something there.

How about if you have faced the lagging, and then start new empty project (not restart the VS), does the lagging follows?

And you are using x64 bit version from VS? And with the latest update? (sounds like support? :D)

What is your Win10 version? And you have updated the latest chipset and firmware for your motherboard?

Anyhow your case requires a deeper analyze what VS is doing while it is lagging. We seems to have a bit different CPU so cannot compare them 1:1. But hard to believe that makes so big different.
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cybernick
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Re: VideoStudio 2020 became much less responsive

Post by cybernick »

I will try what you say.

I am using VS 2020 ultimate 64 bit with the latest SP4.
Windows 10 64 bit pro

Drivers are updated via windows update. My PC is a MSI Nightblade Mi2. MSI did not provide FW update for a while.
On the other hand everything else is updated. (GPU driver, SSD Firmware etc.)
anttilaa
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Re: VideoStudio 2020 became much less responsive

Post by anttilaa »

I am also having trouble with Videostudio 2020 ultimate

The UI is horribly slow. Just opening preferences takes 5 seconds. Also just selecting different clips from timeline takes about 5 seconds. Also adding simple effects such as color correction takes very long. First time using this for real and the footage is from a Gopro Hero 8 4k 30fps. When I look at task manager, when for example opening preferences, the programs loads core 15 (last core) at 100% but other cores seems just fine. Also memory usage in this project is around 8GB of my 32GB. The files are in raid0 samsung 850 evo ssd's so there's plenty of bandwidth available.
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Re: VideoStudio 2020 became much less responsive

Post by cybernick »

anttilaa wrote:
Sat Jan 09, 2021 5:48 pm
I am also having trouble with Videostudio 2020 ultimate

The UI is horribly slow. Just opening preferences takes 5 seconds. Also just selecting different clips from timeline takes about 5 seconds. Also adding simple effects such as color correction takes very long. First time using this for real and the footage is from a Gopro Hero 8 4k 30fps. When I look at task manager, when for example opening preferences, the programs loads core 15 (last core) at 100% but other cores seems just fine. Also memory usage in this project is around 8GB of my 32GB. The files are in raid0 samsung 850 evo ssd's so there's plenty of bandwidth available.
A powerful config. I really hope Corel support teams comes with a solution.
I consider to update the chipset dirver via intel. But windows 10 does not offer them as update.
Pepi
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Re: VideoStudio 2020 became much less responsive

Post by Pepi »

@anttilaa
Do you have the same slowness (opening preferences) just from the start (without any project open)? Or is this with 4k videos only? If that is with empty project as well, it is odd.

Would be very interesting to see what else there is happening on your workstation.

@cybernick
Run "winver" what is your windows version:
VS-Forum-WinVer.gif
VS-Forum-WinVer.gif (2.46 KiB) Viewed 173 times
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Have you actually tried to run your CPU without hyper threading? I'm having that enabled, so it does not means automatically bad experience.
Have you tried to run your computer with antivirus disabled?
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cybernick
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Re: VideoStudio 2020 became much less responsive

Post by cybernick »

@peppi

I have tried to start a new project when the lag starts. Bump. Does not help.
My windows version is 20H2.
Also I have realized that the hyperthreading is off. Unfortunately my CPU does not support i5-6400.
Also I have excluded vstudio from antivirus but no luck. Also tried to turn it of. No change.
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Pepi
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Re: VideoStudio 2020 became much less responsive

Post by Pepi »

But you said the lagging does not happen when you are starting the VS. Then does it happening other projects as well? Some more simpler projects? Or if you start a fresh project and start adding some random clips. I'm hunting possibility, that your current project success to poisoning some memory area for VS which is then causing this and it is not fixed until you restart VS.

If you are family with this: Process Explorer, then that is able to tell what is happening while waiting preferences to become available.
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anttilaa
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Re: VideoStudio 2020 became much less responsive

Post by anttilaa »

Pepi wrote:
Sun Jan 10, 2021 11:56 am
@anttilaa
Do you have the same slowness (opening preferences) just from the start (without any project open)? Or is this with 4k videos only? If that is with empty project as well, it is odd.

Would be very interesting to see what else there is happening on your workstation.

@cybernick
Run "winver" what is your windows version:
VS-Forum-WinVer.gif

----

Have you actually tried to run your CPU without hyper threading? I'm having that enabled, so it does not means automatically bad experience.
Have you tried to run your computer with antivirus disabled?
What do you mean by what else is happening on my workstation? Other video editing software (Davinci resolve, Openshot) perform just fine, even with or without any project files. I will try with empty project but I don't see how that is gonna help since the software is advertised as 4k this and that and as a paying customer I need better solutions to this dumpster fire.
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Re: VideoStudio 2020 became much less responsive

Post by cybernick »

Pepi wrote:
Sun Jan 10, 2021 1:35 pm
But you said the lagging does not happen when you are starting the VS. Then does it happening other projects as well? Some more simpler projects? Or if you start a fresh project and start adding some random clips. I'm hunting possibility, that your current project success to poisoning some memory area for VS which is then causing this and it is not fixed until you restart VS.

If you are family with this: Process Explorer, then that is able to tell what is happening while waiting preferences to become available.
Iy happens with simple projects too.
The strange think is that in the beginning for a while to SW works just fine. After a while something happens that I can not find the reason.

I am not familiar with process manager actually.
Pepi
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Re: VideoStudio 2020 became much less responsive

Post by Pepi »

anttilaa wrote:
Sun Jan 10, 2021 4:53 pm
What do you mean by what else is happening on my workstation?
Just a thought to see deeper how you and cybernick are facing this issue.
anttilaa wrote:
Sun Jan 10, 2021 4:53 pm
I will try with empty project but I don't see how that is gonna help since the software is advertised as 4k this and that and as a paying customer I need better solutions to this dumpster fire.
The idea with empty project is to isolating the issue. To see from where the slowness is starting. Keep in mind, on here we are only other VS users. This is not official support from Corel. :D
To contact to Corel itself, you could use following site: Corel Support
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cybernick
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Re: VideoStudio 2020 became much less responsive

Post by cybernick »

Ok. I started the adventure with support team. The standard engagement procedure started.

1- Which type of the file are you using
2- Provide msinfo32 report
3- Provide winaudit report etc.

One think a assume; can it be related about how I import media to timeline. I drag and drop from windows explorer to timeline directly? Can someone test it for me in his/her computer. Importing media in such way is very convenient for my workflow.
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