Blank JPEG

[Mist001]

Videostudio Ultimate 2020.

Why when I insert a normal Jpeg image into an overlay track, does it not appear in the editing window nor in the rendered video? It appears fine on the main video track. If I make a 5 second video in the main video track with that normal JPEG and insert that into the overlay track, then it's fine.

Why does a JPEG not show up in an overlay track?

[BJC]

Do other formats show when inserted into the overlay track - or is it only happening with jpg

[Mist001]

Just tested it with a PNG and it's the exact same.

[lata]

Hi
Very strange
Can you download the zip file.
A vsp project created using 2020, contains one sample image from the library BKGD Sunset
I thing it should load ok as your image should be in the same location, otherwise re-link to
C:\Program Files\Corel\Corel VideoStudio Content\Samples\Image

If this works ok then I would suspect your project file, if not then the program, you may have to consider a reset or re-install of the program.

test image.zip

opens using vs 2020

(1.32 KiB) Downloaded 14 times

[Mist001]

Ok. I removed every Corel program on my PC. After that, I manually cleaned every folder, everything. I went through the registry and manually deleted every reference to Corel programs that I could find. I then ran two registry cleaning programs and an MSI installer remover. Then I restarted my machine and reinstalled Videostudio Ultimate 2020.

I loaded a JPEG and the problem remains. I loaded a PNG, the problem remains. I even downloaded that ZIP file linked above and used the image inside. The problem still remains.

What I'm going to do in uninstall the program again and install Videostudio X10 because I know that works and I swear, Corel will never get another penny out of me.

Videostudio 2020 Ultimate, is bloated, clunky and obviously doesn't work correctly and I wouldn't recommend it to anyone. A truly shoddy program.

[Mist001]

And here's a short video in case nobody understands what I'm talking about. I didn't even use any of my own images so it's not a problem on my part. This is a Corel problem:

https://youtu.be/fmz409thuDY

[Ken Berry]

This is a Corel problem

The problem is that it is difficult, if not impossible, for others to reproduce. I have tried, using both jpegs, png and even tiff images in the overlay track -- even all three at a time. And they perform correctly, appearing in both Clip and Project modes, as well as rendering properly in Share.

I'll wait to see if others can replicate your problem. But I seriously doubt Corel will do much if you are the only user reporting this.

[Mist001]

It has to be a Corel problem. It can't be a coding problem with my images since it happens with Corel stock images too. I've just tried it with a Bitmap, same thing. That's three common image formats so it can't be anything to do with them, it's a problem with Corel Videostudio 2020. Someone will replicate this because I doubt very much that my PC/hardware is unique, so that can be ruled out too.

[Mist001]

I've raised a ticket with Corel but I doubt they'll be able to fix this without a program update. I've been through every combination of settings that I can think of.

[Mist001]

I just installed Videostudio X10 Ultimate 64bit and the problem isn't there so it is a Corel VS 2020 problem.

[RobertOZ]

From what I can see you have an installation problem, your video clip of your issue shows yellow drag handles on the preview screen for main timeline content in project mode, they should not be there, so can understand why others cannot replicate.

[Mist001]

Ok, here's the story.

One day, my PC didn't have Videostudio 2020 Ultimate on it. The next day, it did.

I then encountered the problem that I described above.

I uninstalled the program and removed all traces and remnants of all Corel programs from my PC.

I then reinstalled Videostudio 2020 Ultimate and yet, the problem persisted.

So, that's twice that I've installed the program so I fail to see how it can be an installation problem.

Twenty minutes ago, I went to Windows Programs And Features, selected Videostudio 2020 Ultimate and chose the repair option.

It went through the repair and eventually, a splash screen appeared which said the repair was successful.

I then tested it again but nope, another problem arose. This time, no matter if it's Jpeg, Png, or Bitmap, Videostudio 2020 won't open them.

It simply comes up with a box which says 'File Format Mismatch'.

Now, that's about three hours I've spent on this today and yet, Videostudio X10 Ultimate 64bit is working perfectly.

And the general consensus I'm picking up on this board is that it's not a Corel problem, it's a PC problem on my end?

Don't make me laugh. Corel Videostudio 2020 Ultimate is a shoddy, buggy product and if this was any other product than software, it would be subject to a factory recall.

If you care to look back at threads on this board, you'll see that all versions of Videostudio have been getting progressively worse with each release and this is the end of the road for me.

Shame really because I'd been with them from almost the beginning with Ulead Videostudio 4.

[RobertOZ]

Where has anyone said that you have a PC problem, you would appear to have an installation issue, VS2020 does have some issues, but your issue is not one of them

[Mist001]

I said:

'And the general consensus I'm picking up on this board is that it's not a Corel problem, it's a PC problem on my end?'

And you said:

'you would appear to have an installation issue, VS2020 does have some issues, but your issue is not one of them'.

So, if it's not a problem with my PC and it's not a problem with VS2020, are you trying to tell me that the problem therefore doesn't exist?

It's emphatically NOT a problem with my PC or whatever I have on it. It's a problem with VS2020.

[RobertOZ]

Your problem is an installation issue, nothing to do with VS and nothing to do with your PC, you are the only person to report this, so how the hell is Corel or anyone else able to resolve it.