Blank JPEG
Moderator: Ken Berry
-
- Posts: 62
- Joined: Sun Dec 15, 2013 7:52 pm
- System_Drive: C
- 32bit or 64bit: 64 Bit
- motherboard: Gigabyte 970A-DS3P R2
- processor: AMD Phenom II X4 830 OC 3_20Ghz
- ram: 24GB
- Video Card: 2047MB NVIDIA GeForce GT 1030
- sound_card: Creative Soundblaster Audigy 5RX
- Hard_Drive_Capacity: 1TB SSD
- Monitor/Display Make & Model: Dell ST2220L
- Corel programs: VS Ultimate 2020, PSP Pro 2021.
- Location: Marseille, France
Blank JPEG
Videostudio Ultimate 2020.
Why when I insert a normal Jpeg image into an overlay track, does it not appear in the editing window nor in the rendered video? It appears fine on the main video track. If I make a 5 second video in the main video track with that normal JPEG and insert that into the overlay track, then it's fine.
Why does a JPEG not show up in an overlay track?
Why when I insert a normal Jpeg image into an overlay track, does it not appear in the editing window nor in the rendered video? It appears fine on the main video track. If I make a 5 second video in the main video track with that normal JPEG and insert that into the overlay track, then it's fine.
Why does a JPEG not show up in an overlay track?
-
- Posts: 305
- Joined: Thu Jan 24, 2013 9:21 am
- System_Drive: C
- 32bit or 64bit: 64 Bit
- ram: 8GB
- Hard_Drive_Capacity: 1TB
- Corel programs: Videostudio X10 and 2020
- Location: England
Re: Blank JPEG
Do other formats show when inserted into the overlay track - or is it only happening with jpg
-
- Posts: 62
- Joined: Sun Dec 15, 2013 7:52 pm
- System_Drive: C
- 32bit or 64bit: 64 Bit
- motherboard: Gigabyte 970A-DS3P R2
- processor: AMD Phenom II X4 830 OC 3_20Ghz
- ram: 24GB
- Video Card: 2047MB NVIDIA GeForce GT 1030
- sound_card: Creative Soundblaster Audigy 5RX
- Hard_Drive_Capacity: 1TB SSD
- Monitor/Display Make & Model: Dell ST2220L
- Corel programs: VS Ultimate 2020, PSP Pro 2021.
- Location: Marseille, France
Re: Blank JPEG
Just tested it with a PNG and it's the exact same.
-
- Site Admin
- Posts: 13365
- Joined: Thu Jan 19, 2012 6:21 am
- System_Drive: C
- 32bit or 64bit: 64 Bit
- motherboard: ASUSTeK COMPUTER INC A88XM-A USB 3 1 Rev X 0x
- processor: 4 10 gigahertz AMD A10-7890K Radeon R7
- ram: 16 gb
- Video Card: on board
- sound_card: Realtek High Definition Audio
- Hard_Drive_Capacity: 500 SSD
- Monitor/Display Make & Model: LG W2242 [Monitor]
- Corel programs: CVSX10, 19, 20, PSP2021, PI, MS3D
- Location: UK
Re: Blank JPEG
Hi
Very strange
Can you download the zip file.
A vsp project created using 2020, contains one sample image from the library BKGD Sunset
I thing it should load ok as your image should be in the same location, otherwise re-link to
C:\Program Files\Corel\Corel VideoStudio Content\Samples\Image
If this works ok then I would suspect your project file, if not then the program, you may have to consider a reset or re-install of the program.
Very strange
Can you download the zip file.
A vsp project created using 2020, contains one sample image from the library BKGD Sunset
I thing it should load ok as your image should be in the same location, otherwise re-link to
C:\Program Files\Corel\Corel VideoStudio Content\Samples\Image
If this works ok then I would suspect your project file, if not then the program, you may have to consider a reset or re-install of the program.
You do not have the required permissions to view the files attached to this post.
Regards Trevor
-
- Posts: 62
- Joined: Sun Dec 15, 2013 7:52 pm
- System_Drive: C
- 32bit or 64bit: 64 Bit
- motherboard: Gigabyte 970A-DS3P R2
- processor: AMD Phenom II X4 830 OC 3_20Ghz
- ram: 24GB
- Video Card: 2047MB NVIDIA GeForce GT 1030
- sound_card: Creative Soundblaster Audigy 5RX
- Hard_Drive_Capacity: 1TB SSD
- Monitor/Display Make & Model: Dell ST2220L
- Corel programs: VS Ultimate 2020, PSP Pro 2021.
- Location: Marseille, France
Re: Blank JPEG
Ok. I removed every Corel program on my PC. After that, I manually cleaned every folder, everything. I went through the registry and manually deleted every reference to Corel programs that I could find. I then ran two registry cleaning programs and an MSI installer remover. Then I restarted my machine and reinstalled Videostudio Ultimate 2020.
I loaded a JPEG and the problem remains. I loaded a PNG, the problem remains. I even downloaded that ZIP file linked above and used the image inside. The problem still remains.
What I'm going to do in uninstall the program again and install Videostudio X10 because I know that works and I swear, Corel will never get another penny out of me.
Videostudio 2020 Ultimate, is bloated, clunky and obviously doesn't work correctly and I wouldn't recommend it to anyone. A truly shoddy program.
I loaded a JPEG and the problem remains. I loaded a PNG, the problem remains. I even downloaded that ZIP file linked above and used the image inside. The problem still remains.
What I'm going to do in uninstall the program again and install Videostudio X10 because I know that works and I swear, Corel will never get another penny out of me.
Videostudio 2020 Ultimate, is bloated, clunky and obviously doesn't work correctly and I wouldn't recommend it to anyone. A truly shoddy program.
-
- Posts: 62
- Joined: Sun Dec 15, 2013 7:52 pm
- System_Drive: C
- 32bit or 64bit: 64 Bit
- motherboard: Gigabyte 970A-DS3P R2
- processor: AMD Phenom II X4 830 OC 3_20Ghz
- ram: 24GB
- Video Card: 2047MB NVIDIA GeForce GT 1030
- sound_card: Creative Soundblaster Audigy 5RX
- Hard_Drive_Capacity: 1TB SSD
- Monitor/Display Make & Model: Dell ST2220L
- Corel programs: VS Ultimate 2020, PSP Pro 2021.
- Location: Marseille, France
Re: Blank JPEG
And here's a short video in case nobody understands what I'm talking about. I didn't even use any of my own images so it's not a problem on my part. This is a Corel problem:
https://youtu.be/fmz409thuDY
https://youtu.be/fmz409thuDY
-
- Site Admin
- Posts: 21915
- Joined: Fri Dec 10, 2004 9:36 pm
- System_Drive: C
- 32bit or 64bit: 64 Bit
- motherboard: Gigabyte B550M DS3H AC
- processor: AMD Ryzen 9 5900X
- ram: 32 GB DDR4
- Video Card: AMD RX 6600 XT
- Hard_Drive_Capacity: 1 TB SSD + 2 TB HDD
- Monitor/Display Make & Model: Kogan 32" 4K 3840 x 2160
- Corel programs: VS 2021; PSP 2022; MS3D; ASP 3; DRAW2021
- Location: Levin, New Zealand
Re: Blank JPEG
The problem is that it is difficult, if not impossible, for others to reproduce. I have tried, using both jpegs, png and even tiff images in the overlay track -- even all three at a time. And they perform correctly, appearing in both Clip and Project modes, as well as rendering properly in Share.This is a Corel problem
I'll wait to see if others can replicate your problem. But I seriously doubt Corel will do much if you are the only user reporting this.
Ken Berry
-
- Posts: 62
- Joined: Sun Dec 15, 2013 7:52 pm
- System_Drive: C
- 32bit or 64bit: 64 Bit
- motherboard: Gigabyte 970A-DS3P R2
- processor: AMD Phenom II X4 830 OC 3_20Ghz
- ram: 24GB
- Video Card: 2047MB NVIDIA GeForce GT 1030
- sound_card: Creative Soundblaster Audigy 5RX
- Hard_Drive_Capacity: 1TB SSD
- Monitor/Display Make & Model: Dell ST2220L
- Corel programs: VS Ultimate 2020, PSP Pro 2021.
- Location: Marseille, France
Re: Blank JPEG
It has to be a Corel problem. It can't be a coding problem with my images since it happens with Corel stock images too. I've just tried it with a Bitmap, same thing. That's three common image formats so it can't be anything to do with them, it's a problem with Corel Videostudio 2020. Someone will replicate this because I doubt very much that my PC/hardware is unique, so that can be ruled out too.
-
- Posts: 62
- Joined: Sun Dec 15, 2013 7:52 pm
- System_Drive: C
- 32bit or 64bit: 64 Bit
- motherboard: Gigabyte 970A-DS3P R2
- processor: AMD Phenom II X4 830 OC 3_20Ghz
- ram: 24GB
- Video Card: 2047MB NVIDIA GeForce GT 1030
- sound_card: Creative Soundblaster Audigy 5RX
- Hard_Drive_Capacity: 1TB SSD
- Monitor/Display Make & Model: Dell ST2220L
- Corel programs: VS Ultimate 2020, PSP Pro 2021.
- Location: Marseille, France
Re: Blank JPEG
I've raised a ticket with Corel but I doubt they'll be able to fix this without a program update. I've been through every combination of settings that I can think of.
-
- Posts: 62
- Joined: Sun Dec 15, 2013 7:52 pm
- System_Drive: C
- 32bit or 64bit: 64 Bit
- motherboard: Gigabyte 970A-DS3P R2
- processor: AMD Phenom II X4 830 OC 3_20Ghz
- ram: 24GB
- Video Card: 2047MB NVIDIA GeForce GT 1030
- sound_card: Creative Soundblaster Audigy 5RX
- Hard_Drive_Capacity: 1TB SSD
- Monitor/Display Make & Model: Dell ST2220L
- Corel programs: VS Ultimate 2020, PSP Pro 2021.
- Location: Marseille, France
Re: Blank JPEG
I just installed Videostudio X10 Ultimate 64bit and the problem isn't there so it is a Corel VS 2020 problem.
-
- Advisor
- Posts: 2250
- Joined: Tue Jun 26, 2012 12:50 am
- System_Drive: C
- 32bit or 64bit: 64 Bit
- motherboard: Asus Prime B550M-A WI-FI AM4 mATX
- processor: AMD Ryzen 5 3600 3 6 GHz
- ram: 16GB
- Video Card: Asus Geforce GTX 1650 GDDR6 Driver 512 96
- sound_card: Realtek High Definition Audio
- Hard_Drive_Capacity: 7 TB
- Monitor/Display Make & Model: Philips 32" IPS LED, Samsung 28" 3840x2160 UHD 4K
- Corel programs: VS2018, VS2021 & VS2022, MS 3D, MCC XL
- Location: Mornington, Vic. Australia
Re: Blank JPEG
From what I can see you have an installation problem, your video clip of your issue shows yellow drag handles on the preview screen for main timeline content in project mode, they should not be there, so can understand why others cannot replicate.
Last edited by RobertOZ on Wed Nov 04, 2020 4:11 am, edited 1 time in total.
-
- Posts: 62
- Joined: Sun Dec 15, 2013 7:52 pm
- System_Drive: C
- 32bit or 64bit: 64 Bit
- motherboard: Gigabyte 970A-DS3P R2
- processor: AMD Phenom II X4 830 OC 3_20Ghz
- ram: 24GB
- Video Card: 2047MB NVIDIA GeForce GT 1030
- sound_card: Creative Soundblaster Audigy 5RX
- Hard_Drive_Capacity: 1TB SSD
- Monitor/Display Make & Model: Dell ST2220L
- Corel programs: VS Ultimate 2020, PSP Pro 2021.
- Location: Marseille, France
Re: Blank JPEG
Ok, here's the story.
One day, my PC didn't have Videostudio 2020 Ultimate on it. The next day, it did.
I then encountered the problem that I described above.
I uninstalled the program and removed all traces and remnants of all Corel programs from my PC.
I then reinstalled Videostudio 2020 Ultimate and yet, the problem persisted.
So, that's twice that I've installed the program so I fail to see how it can be an installation problem.
Twenty minutes ago, I went to Windows Programs And Features, selected Videostudio 2020 Ultimate and chose the repair option.
It went through the repair and eventually, a splash screen appeared which said the repair was successful.
I then tested it again but nope, another problem arose. This time, no matter if it's Jpeg, Png, or Bitmap, Videostudio 2020 won't open them.
It simply comes up with a box which says 'File Format Mismatch'.
Now, that's about three hours I've spent on this today and yet, Videostudio X10 Ultimate 64bit is working perfectly.
And the general consensus I'm picking up on this board is that it's not a Corel problem, it's a PC problem on my end?
Don't make me laugh. Corel Videostudio 2020 Ultimate is a shoddy, buggy product and if this was any other product than software, it would be subject to a factory recall.
If you care to look back at threads on this board, you'll see that all versions of Videostudio have been getting progressively worse with each release and this is the end of the road for me.
Shame really because I'd been with them from almost the beginning with Ulead Videostudio 4.
One day, my PC didn't have Videostudio 2020 Ultimate on it. The next day, it did.
I then encountered the problem that I described above.
I uninstalled the program and removed all traces and remnants of all Corel programs from my PC.
I then reinstalled Videostudio 2020 Ultimate and yet, the problem persisted.
So, that's twice that I've installed the program so I fail to see how it can be an installation problem.
Twenty minutes ago, I went to Windows Programs And Features, selected Videostudio 2020 Ultimate and chose the repair option.
It went through the repair and eventually, a splash screen appeared which said the repair was successful.
I then tested it again but nope, another problem arose. This time, no matter if it's Jpeg, Png, or Bitmap, Videostudio 2020 won't open them.
It simply comes up with a box which says 'File Format Mismatch'.
Now, that's about three hours I've spent on this today and yet, Videostudio X10 Ultimate 64bit is working perfectly.
And the general consensus I'm picking up on this board is that it's not a Corel problem, it's a PC problem on my end?
Don't make me laugh. Corel Videostudio 2020 Ultimate is a shoddy, buggy product and if this was any other product than software, it would be subject to a factory recall.
If you care to look back at threads on this board, you'll see that all versions of Videostudio have been getting progressively worse with each release and this is the end of the road for me.
Shame really because I'd been with them from almost the beginning with Ulead Videostudio 4.
-
- Advisor
- Posts: 2250
- Joined: Tue Jun 26, 2012 12:50 am
- System_Drive: C
- 32bit or 64bit: 64 Bit
- motherboard: Asus Prime B550M-A WI-FI AM4 mATX
- processor: AMD Ryzen 5 3600 3 6 GHz
- ram: 16GB
- Video Card: Asus Geforce GTX 1650 GDDR6 Driver 512 96
- sound_card: Realtek High Definition Audio
- Hard_Drive_Capacity: 7 TB
- Monitor/Display Make & Model: Philips 32" IPS LED, Samsung 28" 3840x2160 UHD 4K
- Corel programs: VS2018, VS2021 & VS2022, MS 3D, MCC XL
- Location: Mornington, Vic. Australia
Re: Blank JPEG
Where has anyone said that you have a PC problem, you would appear to have an installation issue, VS2020 does have some issues, but your issue is not one of them
-
- Posts: 62
- Joined: Sun Dec 15, 2013 7:52 pm
- System_Drive: C
- 32bit or 64bit: 64 Bit
- motherboard: Gigabyte 970A-DS3P R2
- processor: AMD Phenom II X4 830 OC 3_20Ghz
- ram: 24GB
- Video Card: 2047MB NVIDIA GeForce GT 1030
- sound_card: Creative Soundblaster Audigy 5RX
- Hard_Drive_Capacity: 1TB SSD
- Monitor/Display Make & Model: Dell ST2220L
- Corel programs: VS Ultimate 2020, PSP Pro 2021.
- Location: Marseille, France
Re: Blank JPEG
I said:
'And the general consensus I'm picking up on this board is that it's not a Corel problem, it's a PC problem on my end?'
And you said:
'you would appear to have an installation issue, VS2020 does have some issues, but your issue is not one of them'.
So, if it's not a problem with my PC and it's not a problem with VS2020, are you trying to tell me that the problem therefore doesn't exist?
It's emphatically NOT a problem with my PC or whatever I have on it. It's a problem with VS2020.
'And the general consensus I'm picking up on this board is that it's not a Corel problem, it's a PC problem on my end?'
And you said:
'you would appear to have an installation issue, VS2020 does have some issues, but your issue is not one of them'.
So, if it's not a problem with my PC and it's not a problem with VS2020, are you trying to tell me that the problem therefore doesn't exist?
It's emphatically NOT a problem with my PC or whatever I have on it. It's a problem with VS2020.
-
- Advisor
- Posts: 2250
- Joined: Tue Jun 26, 2012 12:50 am
- System_Drive: C
- 32bit or 64bit: 64 Bit
- motherboard: Asus Prime B550M-A WI-FI AM4 mATX
- processor: AMD Ryzen 5 3600 3 6 GHz
- ram: 16GB
- Video Card: Asus Geforce GTX 1650 GDDR6 Driver 512 96
- sound_card: Realtek High Definition Audio
- Hard_Drive_Capacity: 7 TB
- Monitor/Display Make & Model: Philips 32" IPS LED, Samsung 28" 3840x2160 UHD 4K
- Corel programs: VS2018, VS2021 & VS2022, MS 3D, MCC XL
- Location: Mornington, Vic. Australia
Re: Blank JPEG
Your problem is an installation issue, nothing to do with VS and nothing to do with your PC, you are the only person to report this, so how the hell is Corel or anyone else able to resolve it.