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BurnStar DLL

Posted: Wed Jun 18, 2014 4:10 pm
by stelch
While working with VideoStudio ProX7 I suddenly get the message"BurnStar DLL has stopped working" and asks me to close the program. Anybody had this problem.

Sterlios

Re: BurnStarR DLL

Posted: Wed Jun 18, 2014 7:22 pm
by GingerB
Yes, and the audio stops working. Closing and reopening fixes the problem temporarily, but it keeps happening. Any advice?

Re: BurnStar DLL

Posted: Wed Jun 18, 2014 8:25 pm
by Ken Berry
What is the exact error message you are getting? I ask because a Google search reveals a common set of problems with "BurnStarR.dll" i.e. with an extra R before the dll. Is this what you are getting? While there are a variety of solutions suggested on the web, the most common suggestion is to run a Registry cleaner.

Re: BurnStar DLL

Posted: Sun Jun 22, 2014 7:09 pm
by stelch
Its with an extra R - BurnStarR

stelios

Re: BurnStar DLL

Posted: Thu Jul 10, 2014 9:45 pm
by stelch
Any help from anyone? I did run a registry cleaner but it did not help. Shall I uninstall and re install VSX7?

Stelios

Re: BurnStar DLL

Posted: Wed Aug 13, 2014 9:55 am
by raymack
I am having the exact same problem. It has only just started to happen. I also would appreciate any help to fix this problem.

Regards Ray

Re: BurnStar DLL

Posted: Wed Aug 13, 2014 2:13 pm
by asik1
I see this DLL relates to burning disk procedure.
Does the error show up during that, or it just popup up out the blue during something else?

Re: BurnStar DLL

Posted: Wed Aug 13, 2014 5:34 pm
by lata
Hi Guys

I found the BurnStarR.dll file being part of video studio files from Version X4 to X7

Earlier “Stelios” said he was going to re-install the program, however has not reported if that cured the problem.

But would advise that you try a re-install, given that we have no other suggestions to offer.

Re: BurnStar DLL

Posted: Sun Aug 17, 2014 5:53 pm
by joeg
I'm using the 64-bit version of VideoStudio Pro X7 on Win7.

I was having a problem with BurnStarR.dll, too. Whenever I switched from Edit to Share, I would get an error message saying that BurnStarR.dll had crashed. My machine would then freeze for a minute. Then, however, everything would work as it should.

I read the error message a bit more carefully and saw it was related to an exe file called qtBridge32.exe. This file is located in the VideoStudio install folder in the "x86" subfolder.

This (obviously) had something to do with QuickTime. I don't like QuickTime and rarely use it, and so I had uninstalled version that VideoStudio had put on my machine, as well as another QuickTime-related service whose name I don't remember (Apple Application Support???).

Unfortunately, unstalling it also uninstalled the version of QuickTime Lite v. 4.10, which I also had on my machine. This, however, left some registry settings that screwed up VS X7.

Reinstalling QuickTime Lite solved the problem. I found that another alternative was to make sure that QT was gone from my machine.

Your mileage may vary.

Re: BurnStar DLL

Posted: Sun Aug 17, 2014 8:10 pm
by Ken Berry
That may pose problems for users with cameras which actually produce video in the .mov format, which is of course QuickTime. While in a sense .mov is a wrapper extension, hiding a multitude of other formats, these days increasing numbers of cameras are producing high def mp4 but calling themselves .mov. And to be able to process it properly in VS, you have to have QuickTime, and usually the most up to date version.

Re: BurnStar DLL

Posted: Sun Aug 17, 2014 10:01 pm
by joeg
Thanks Ken. I've reworded my posting to focus more on my particular situation.

My point was actually that people should read the error message carefully, but I see now that my text was too general.

When I wrote "your mileage may vary" I meant that other people with other systems and needs will have to look for other solutions. My hope was to nudge them in a more precise direction.

Re: BurnStar DLL

Posted: Mon Aug 18, 2014 3:31 pm
by rwernyei
In addition, Quicktime needs to be installed to have Animated GIF support with Ulead/Corel products.