Search found 6 matches

by Auz
Thu Oct 04, 2018 3:37 pm
Forum: Bugs & Suggestions
Topic: .DNG support for DJI Mavic Pro and raw images from DJI?
Replies: 10
Views: 12395

Re: .DNG support for DJI Mavic Pro and raw images from DJI?

Hi-- If this is a camera compatibility issue, you would need to fill out the request form located here - Once the information is gathered, the developers can then work to create a camera profile for the drone's imaging. In the interim, if you have th...
by Auz
Fri Mar 17, 2017 9:17 pm
Forum: VideoStudio
Topic: MP4 file crashes VSX
Replies: 15
Views: 8765

Re: MP4 file crashes VSX

From the technical support center at Corel, I share in Trevors' findings. Video Details Complete name : C:\Users\xxxxxxx\Downloads\1080p25 h264.mp4 Format : MPEG-4 Format profile : Base Media Codec ID : isom (isom/avc1) File size : 776 KiB Duration : 10 s 80 ms Overall bit rate : 631 kb/s Encoded da...
by Auz
Tue Sep 20, 2016 2:43 pm
Forum: VideoStudio
Topic: Videostudio X9 mp4 problem
Replies: 26
Views: 16055

Re: Videostudio X9 mp4 problem

Hi Trevor--

Ilene has gotten in touch with me ... and I am grabbing her project. If I find anything I'll keep you apprised along with our mutual client :)
by Auz
Thu Aug 18, 2016 1:43 pm
Forum: VideoStudio
Topic: VS X95 Failed to Initialise
Replies: 13
Views: 18255

Re: VS X95 Failed to Initialise

Greetings!! Where true, you can have multiple versions of our software installed, coming from the Level II desk at the technical center, I have found in a lot of cases, having only one version on the system is preferable. I would strongly recommend the following actions: 1) Use the clean up tools to...
by Auz
Mon Jun 27, 2016 7:16 pm
Forum: VideoStudio
Topic: VideoStudio X9 Pro 5.1 Project Settings
Replies: 9
Views: 4186

Re: VideoStudio X9 Pro 5.1 Project Settings

Greetings from Technical Support! Out of curiosity TK, do you per chance happen to have other versions of Videostudio installed? You have be experiencing a version collision, where X9 is seeing the older settings and trying to use it's configurations, instead of that which it was bundled with. As a ...
by Auz
Thu Jun 16, 2016 2:17 pm
Forum: VideoStudio
Topic: VS x9 ultimate on Win 10
Replies: 5
Views: 2042

Re: VS x9 ultimate on Win 10

Hi Sue-- As a member of the Technical Team here at Corel, and the Subject matter expert for Videostudio, I can safely advise that the migration from Win 7 to W10 will not affect the usage of your application. As I often describe newer OS's to my clients on the phone, W10 is more or less Windows 7 wi...