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Right protected

Right protected

Postby pepegota » Fri Nov 09, 2018 10:54 pm

VS 2018 crashes mp4 files.
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Re: Right protected

Postby Ken Berry » Fri Nov 09, 2018 11:23 pm

I'm assuming you intended to provide more information. I process mainly mp4 videos up to 4K using VS 2018, and have no problems unless dealing with samples sent by users and labelled as problem clips. And even there I have few if any problems with many of these so-called problem clips.

So clearly we need more information about what is happening for you to draw this conclusion...
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Re: Right protected

Postby pepegota » Fri Nov 09, 2018 11:43 pm

I had no problems in the past but, now mp4 files crash. Any file crashes when set to AVCHD, only mpg works. On my other computer I have no problems.
I reinstalled VS to no avail. I disabled anti-virus, again to no avail.
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ram: 32 GB
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Re: Right protected

Postby pepegota » Sat Nov 10, 2018 12:13 am

I reinstalled VS, restored an old image of the computer, disabled some start up programs but, no result. What info do you want?
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Re: Right protected

Postby pepegota » Sat Nov 10, 2018 4:11 pm

I restored image file, from a time that it worked, and it still fails. Restored windows 10, still a problem. It works fine on my laptop but, not on the desktop computer. Checked Hard Disk-no errors. Deleted and reinstalled video card drivers, still a problem. Looks like I am limited to SD. Perhaps, VS 2019 will solve the problem.
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Re: Right protected

Postby pepegota » Sat Nov 10, 2018 6:30 pm

Quicktime needed to be fixed but, problem persists.
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Re: Right protected

Postby Ken Berry » Sat Nov 10, 2018 6:37 pm

What fix did you apply to Quicktime -- or did you just install the QT .mov codec and not the QT player. (I have always had QT on my computers so maybe that's why I had no problems with mp4. In fact, if you look back at earlier posts from other people with specific problems with mp4, one of the pieces of advice we gave was to try changing the extension to .mov -- assuming they had installed the QT codec.)
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Re: Right protected

Postby asik1 » Sat Nov 10, 2018 8:48 pm

Ken, I don't have QT.
I did got recently mov file, only Bolide and VSDC liked it but I don't like them.
Media info reveled that it's from IphoneX made with HEVC.
So I had to convert it.
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Re: Right protected

Postby pepegota » Sun Nov 11, 2018 3:03 am

QT would not open certain mov files. In Edit/preferences/player preferences, I unchecked "Show content guide at startup" and then they played.
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Posts: 676
Joined: Thu Jun 11, 2009 5:49 pm
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operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: ASUS Prime H370 - Plus
processor: Intel i7 - 8700
ram: 32 GB
Video Card: Nvidia GT 1030
sound_card: On board sound
Hard_Drive_Capacity: 2 TB
Monitor/Display Make & Model: Ben Q, "21" LCD
Corel programs: VS 2018

Re: Right protected

Postby Ken Berry » Sun Nov 11, 2018 10:23 am

You're not supposed to install the QT player anymore. As you may know, Apple has discontinued development of QT for PCs, restricting itself to its Apple/Mac origins. Instead, when you go to install anything, you get a dropdown menu of things you can choose. You should only choose QT Essentials, and that installs only the .mov codec. That is all VS requires -- not the player.
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Posts: 20323
Joined: Fri Dec 10, 2004 9:36 pm
Location: Levin, New Zealand
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: Intel NUC7i7BNB J31145-306
processor: Core i7-7567U + 32 GB Optane
ram: 8 GB
Video Card: Intel Iris Plus 650
sound_card: Realtek High Definition Audio
Hard_Drive_Capacity: 2TB
Monitor/Display Make & Model: Kogan 28" 4K 3840 x 2160
Corel programs: VS 2018; PSP 2018; MS3D; ASP 3; DRAW 17


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