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Smart Package problem

Smart Package problem

Postby okyou » Wed Sep 12, 2018 9:37 am

Hello,

I have a smart package problem hope you can shed some light on what is wrong. I tried to smart package a small project and got an error as follow:
Pic6.JPG

The error seem to point to the jpg file in the 1st position in the timeline.At first I thought my jpg file has problem and I replaced a different jpg file but the error still point to whatever I replaced. I then start the process of elimination by deleting file one by one out of the project. Even when only the single file left, the error is still there. This led me to believe the problem is not with the file but I can't figure out what cause this smart package problem. Appreciated is anyone can provide any information in regard to this problem.
Thanks

JPG file properties
pic7.JPG

Project properties
pic 8.JPG
okyou
 
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Re: Smart Package problem

Postby lata » Wed Sep 12, 2018 9:48 am

Hi

Most unusual, I don’t really know what to suggest.
Usually Smart Package fails when using a VSP on the timeline / nesting?

Can you attach your VSP
You will have to rename the VSP to use TXT as its file extension.
Regards Trevor
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Re: Smart Package problem

Postby asik1 » Wed Sep 12, 2018 11:28 am

it might be the long path name?
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Re: Smart Package problem

Postby okyou » Sun Sep 16, 2018 5:23 am

Thanks for your suggestions. I have a nested VSP on the timeline. After removing it and change to a shorter name, everything works.Thanks.
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