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Welcome/Home Screen Missing

Welcome/Home Screen Missing

Postby Winifred » Sun Aug 12, 2018 10:54 am

Corel Video Studio 21.3.0.141 (64bit Ultimate)

After a recent update the welcome/home screen is just a white blank screen. Help would be appreciated to restore it.
Winifred
 
Posts: 75
Joined: Thu Jul 07, 2005 2:33 pm
Location: Chester, England
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: ASUSTeK COMPUTER INC. N56VM 1.0
processor: 2.30 gigahertz Intel Core i7-3610QM
ram: 8078 Megab
Video Card: Intel HD Graphics 4000 Display adapter
sound_card: Bluetooth Audio Dev_Realtek High Definition Audio
Hard_Drive_Capacity: 1473.5GB
Monitor/Display Make & Model: Generic PnP Monitor 15.3"vis

Re: Welcome/Home Screen Missing

Postby lata » Sun Aug 12, 2018 11:13 am

Hi
We have also noticed the white screen but the contents do reappear after re-starting Video Studio
I do not know why the screen does not refresh on the first start?
Regards Trevor
User avatar
lata
Site Admin
 
Posts: 10225
Joined: Thu Jan 19, 2012 6:21 am
Location: UK
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: ASUSTeK COMPUTER INC A88XM-A USB 3 1 Rev X.0x
processor: 4.10 gigahertz AMD A10-7890K Radeon R7
ram: 16 gb
Video Card: on board
sound_card: Realtek High Definition Audio
Hard_Drive_Capacity: 500 SSD
Monitor/Display Make & Model: LG W2242 [Monitor]
Corel programs: Video Studio, PSP, PI X3, MS3D

Re: Welcome/Home Screen Missing

Postby Winifred » Sun Aug 12, 2018 11:57 am

Thank you. That has worked.

Do I need to do this each time I open VS.

Thanks once again.
Winifred
 
Posts: 75
Joined: Thu Jul 07, 2005 2:33 pm
Location: Chester, England
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: ASUSTeK COMPUTER INC. N56VM 1.0
processor: 2.30 gigahertz Intel Core i7-3610QM
ram: 8078 Megab
Video Card: Intel HD Graphics 4000 Display adapter
sound_card: Bluetooth Audio Dev_Realtek High Definition Audio
Hard_Drive_Capacity: 1473.5GB
Monitor/Display Make & Model: Generic PnP Monitor 15.3"vis

Re: Welcome/Home Screen Missing

Postby lata » Sun Aug 12, 2018 12:44 pm

The Welcome Screen should display ok from now on, first time.
Regards Trevor
User avatar
lata
Site Admin
 
Posts: 10225
Joined: Thu Jan 19, 2012 6:21 am
Location: UK
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: ASUSTeK COMPUTER INC A88XM-A USB 3 1 Rev X.0x
processor: 4.10 gigahertz AMD A10-7890K Radeon R7
ram: 16 gb
Video Card: on board
sound_card: Realtek High Definition Audio
Hard_Drive_Capacity: 500 SSD
Monitor/Display Make & Model: LG W2242 [Monitor]
Corel programs: Video Studio, PSP, PI X3, MS3D

Re: Welcome/Home Screen Missing

Postby Winifred » Sun Aug 12, 2018 5:03 pm

Welcome screen is white again. Not to worry. If I need to see it I will have to refresh. Thank you.
Winifred
 
Posts: 75
Joined: Thu Jul 07, 2005 2:33 pm
Location: Chester, England
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: ASUSTeK COMPUTER INC. N56VM 1.0
processor: 2.30 gigahertz Intel Core i7-3610QM
ram: 8078 Megab
Video Card: Intel HD Graphics 4000 Display adapter
sound_card: Bluetooth Audio Dev_Realtek High Definition Audio
Hard_Drive_Capacity: 1473.5GB
Monitor/Display Make & Model: Generic PnP Monitor 15.3"vis

Re: Welcome/Home Screen Missing

Postby lata » Sun Aug 12, 2018 5:14 pm

Hi

Do you have an active internet connection when you run Video Studio?
Regards Trevor
User avatar
lata
Site Admin
 
Posts: 10225
Joined: Thu Jan 19, 2012 6:21 am
Location: UK
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: ASUSTeK COMPUTER INC A88XM-A USB 3 1 Rev X.0x
processor: 4.10 gigahertz AMD A10-7890K Radeon R7
ram: 16 gb
Video Card: on board
sound_card: Realtek High Definition Audio
Hard_Drive_Capacity: 500 SSD
Monitor/Display Make & Model: LG W2242 [Monitor]
Corel programs: Video Studio, PSP, PI X3, MS3D

Re: Welcome/Home Screen Missing

Postby Ken Berry » Sun Aug 12, 2018 7:30 pm

I am wondering why you open on the Welcome screen all the time... It doesn't provide any new information once you have been to it once or twice. In Preferences > General, near the top of that tab, you can change the "Default startup page" from Welcome to Edit.
Ken Berry
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Ken Berry
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Posts: 20184
Joined: Fri Dec 10, 2004 9:36 pm
Location: Levin, New Zealand
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: Intel NUC7i7BNB J31145-306
processor: Core i7-7567U + 32 GB Optane
ram: 8 GB
Video Card: Intel Iris Plus 650
sound_card: Realtek High Definition Audio
Hard_Drive_Capacity: 2TB
Monitor/Display Make & Model: Kogan 28" 4K 3840 x 2160
Corel programs: VS 2018; PSP 2018; MS3D; ASP 3; DRAW 17


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