NEW! PaintShop Pro 2019

VS 2018 crashing

VS 2018 crashing

Postby mikec » Sat Aug 11, 2018 9:33 pm

I have been using VS for many years to create travelogues from photos and video clips. I have just moved to 2018 from V10.
Everything seems to work well once I got with the new features EXCEPT:-

Now when I am panning and zooming photos VS will crash to a black screen every few frames. CTRL-Alt_-Del is dead. Only recourse is to reboot and restart VS. Most times I can recover the file, but sometimes not - everything lost. Have tried saving after every frame; no help! Monitored free memory and see no problem, so likely not a memory leak. Does anyone have any idea what is going on?

Related question, I almost always use "Ease In" and have to set it for every frame. Is there a way to make is stick? Maybe a .cfg file somewhere?
mikec
 
Posts: 3
Joined: Sat Aug 11, 2018 9:10 pm
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: Emachines
processor: AMD Athlon II X2 255 3.1 GHz
ram: 4gb
Hard_Drive_Capacity: 2 Tb
Monitor/Display Make & Model: Emachines
Corel programs: Video Studio X5 thru 2018

Re: VS 2018 crashing

Postby lata » Sun Aug 12, 2018 11:36 am

Hi mikec
And welcome to the forums

Sorry you are having problems here, I have tried using the Pan & Zoom feature, no crash problems.
Incidentally updated since X10, So reacts a little differently.
By “every few frames” I assume you mean a different image?

The Ease-In option for me does not seem to have much effect?
I also see a rogue keyframe being placed to the left of the last keyframe, strangely does not seem to show if I choose the Ease-In option.
Other than that I do not have any problems.

If you set without choosing Ease-In do you still have issues.?
If you use the library sample images, do you still have problems, although I doubt there is a problem with your own images.

We can use Copy and Paste attributes to copy the P&Z to other clips, although that seems to work but does not copy the Ease-in selection. Hmm

You could try resetting the program by renaming the folder 21.0 to 21.0_old
C:\Users\Trevor\AppData\Roaming\Ulead Systems\Corel VideoStudio Pro (x64)\21.0
A new 21.0 folder will be created when launching VS.

Otherwise you should try re-installing the entire program, unfortunately I do not know what else to suggest.
But if it does continue you should report this to Corel Support.
Regards Trevor
User avatar
lata
Site Admin
 
Posts: 10225
Joined: Thu Jan 19, 2012 6:21 am
Location: UK
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: ASUSTeK COMPUTER INC A88XM-A USB 3 1 Rev X.0x
processor: 4.10 gigahertz AMD A10-7890K Radeon R7
ram: 16 gb
Video Card: on board
sound_card: Realtek High Definition Audio
Hard_Drive_Capacity: 500 SSD
Monitor/Display Make & Model: LG W2242 [Monitor]
Corel programs: Video Studio, PSP, PI X3, MS3D

Re: VS 2018 crashing

Postby mikec » Sun Aug 12, 2018 6:06 pm

Hi

Found I had a mouse sending erratic signals. Got really excited. Changed mouse. Disappointment!

Without Ease-in, when I select the end point for the zoom (at end of frame) I also get a tag inserted about 1 second before the end of the frame time and this becomes the new start zoom time. You have to delete the rogue tag to get what you are aiming for. Very annoying. Hmmm!

Same issue with library images. It is not related to any of my images. I've checked back in X10. No issues.

When I finish my current project (maybe a week or so, it was a six week trip) I'll try your other suggestions, but not holding my breath.

Anyone else have similar problems?
mikec
 
Posts: 3
Joined: Sat Aug 11, 2018 9:10 pm
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: Emachines
processor: AMD Athlon II X2 255 3.1 GHz
ram: 4gb
Hard_Drive_Capacity: 2 Tb
Monitor/Display Make & Model: Emachines
Corel programs: Video Studio X5 thru 2018

Re: VS 2018 crashing

Postby tletter » Sun Aug 12, 2018 10:10 pm

mikec wrote:Now when I am panning and zooming photos VS will crash to a black screen every few frames.

Have a look at viewtopic.php?f=1&t=63613

tletter
https://www.youtube.com/user/tletter
tletter
 
Posts: 264
Joined: Thu Jul 16, 2015 12:23 am
Location: Canada
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
processor: i7-3632QM 2.2 GHz
ram: 16GB
Hard_Drive_Capacity: 1TB
Corel programs: X4, X5, X6, X7, X8, X9, X10, 2018

Re: VS 2018 crashing

Postby mikec » Wed Aug 15, 2018 5:12 pm

Ok Tried renaming ----/21.0 No luck. Took four attempts to open VS. First time hung at splash screen. Second time hung at 'Welcome Whats New' screen. Third time hung trying to load the project .vsp file. Fourth time went all the way. But P&Z still crashing the system typically between 5 and 20 photos through P&Z.

Uninstalled all old versions of VS:- X2, 4, 5, 9 and 10. ( Still used to edit old projects since newer VS versions are NOT always backwards compatible.) Made no change in the problem.

Uninstalled VS 2018, used cleanup tool and reinstalled. Still no change.

I read other threads on the forum re this. Tried a number of promising ideas. No joy.

Currently installing VS 2018 on a dual processor 32 bit machine running Win7 to try my luck.

BTW. One crash occurred in the middle of the MS Tuesday update push. Disaster! Had to restore the machine from the daily Acronis image backups. Shouldn't happen, but it did.
mikec
 
Posts: 3
Joined: Sat Aug 11, 2018 9:10 pm
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: Emachines
processor: AMD Athlon II X2 255 3.1 GHz
ram: 4gb
Hard_Drive_Capacity: 2 Tb
Monitor/Display Make & Model: Emachines
Corel programs: Video Studio X5 thru 2018

Re: VS 2018 crashing

Postby lata » Wed Aug 15, 2018 5:27 pm

Mikec

Have you selected the Hardware acceleration via preferences- Performance

If so can you deselect those options
Does that improve things?

A recent poster seemed to indicate deselecting those stopped crashes.
viewtopic.php?f=1&t=64100&p=360165#p360165
Regards Trevor
User avatar
lata
Site Admin
 
Posts: 10225
Joined: Thu Jan 19, 2012 6:21 am
Location: UK
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: ASUSTeK COMPUTER INC A88XM-A USB 3 1 Rev X.0x
processor: 4.10 gigahertz AMD A10-7890K Radeon R7
ram: 16 gb
Video Card: on board
sound_card: Realtek High Definition Audio
Hard_Drive_Capacity: 500 SSD
Monitor/Display Make & Model: LG W2242 [Monitor]
Corel programs: Video Studio, PSP, PI X3, MS3D


Return to VideoStudio

Who is online

Users browsing this forum: lata, limajor and 16 guests