NEW! PaintShop Pro 2019

Low memory error

Low memory error

Postby randy wright » Mon May 20, 2019 8:48 pm

I am using VS 2019. I make photo/video montage videos. When using animated pan and zoom on still images, on the 4th or 5th pan and zoom operation I get a low memory message, not from video studio, but from Windows! (Windows 8.1.) I then have to close the program or it crashes. Sometimes it sends me to the Windows sign-in page and I have to sign in again! Once it caused my computer to re-start. I never (and still don't) had this problem with VS x10. I can use all the other features of VS 2019, using the program for hours, with no problems. The minute I do 4 or 5 animated pan and zooms, whether it is at the beginning of my session or later, it happens. Thanks in advance for any ideas or advice you might have.
User avatar
randy wright
 
Posts: 23
Joined: Sat May 07, 2016 5:08 pm
operating_system: Windows 8.1
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: Dell Inc. 0XR1GT A00
processor: 3.00 gigahertz Intel Core i5-3330
ram: 8GB
Video Card: Intel HD Graphics [Display adapter]
sound_card: Conexant SmartAudio HD
Hard_Drive_Capacity: 1 TB
Monitor/Display Make & Model: Samsung SMB2330 [Monitor]
Corel programs: VideoStudio Ultimate X8

Re: Low memory error

Postby randy wright » Tue May 21, 2019 4:04 am

Well I thought maybe this latest update (SP3) might have fixed it, but no luck. This time after the 4th pan and zoom the program just quit. As if I had clicked on Exit. But no low memory message. I'm glad I have no hair left. I'd be pulling it out.
User avatar
randy wright
 
Posts: 23
Joined: Sat May 07, 2016 5:08 pm
operating_system: Windows 8.1
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: Dell Inc. 0XR1GT A00
processor: 3.00 gigahertz Intel Core i5-3330
ram: 8GB
Video Card: Intel HD Graphics [Display adapter]
sound_card: Conexant SmartAudio HD
Hard_Drive_Capacity: 1 TB
Monitor/Display Make & Model: Samsung SMB2330 [Monitor]
Corel programs: VideoStudio Ultimate X8

Re: Low memory error

Postby tletter » Tue May 21, 2019 6:03 pm

randy wright wrote:The minute I do 4 or 5 animated pan and zooms

I've used "auto pan and zoom". What is "animated pan and zoom"?

You're running VS2019 on a computer running Win8.1 with 8GB RAM but you don't say if you're editing UHD videos. In any event, my experience is that 16GB is the minimum RAM required to run VS comfortably and utilize most of the filters and effects. I skipped over the problematic Win8 but wouldn't be surprised if it's not the ideal version of Windows to use.

randy wright wrote:But no low memory message.

It would appear you don't have enough RAM available to do what you're trying to do in VS2019. However, you can easily check RAM utilization by means of Task Manager.

tletter
https://www.youtube.com/user/tletter
tletter
 
Posts: 439
Joined: Thu Jul 16, 2015 12:23 am
Location: Canada
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
processor: i7-3632QM 2.2 GHz
ram: 16GB
Hard_Drive_Capacity: 1TB
Corel programs: X4, X5, X6, X7, X8, X9, X10, 2018, 2019

Re: Low memory error

Postby randy wright » Wed May 22, 2019 11:33 pm

Thank you for responding. First of all I edit in 720p which is not even full HD, and 8 gigs has been enough even in a large program like Vegas Pro 15. I never use auto pan and zoom. When you go to the regular pan and zoom screen you have 3 choices, static, on-the-fly or animated. In animated you set the beginning and end of the zoom using keyframes. I never had a problem in video studio X10. If I save my project and exit the program after I've done 3 pan and zooms, then re-enter the program, I can then do more pan and zooms, but it is kind of a nuisance.
User avatar
randy wright
 
Posts: 23
Joined: Sat May 07, 2016 5:08 pm
operating_system: Windows 8.1
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: Dell Inc. 0XR1GT A00
processor: 3.00 gigahertz Intel Core i5-3330
ram: 8GB
Video Card: Intel HD Graphics [Display adapter]
sound_card: Conexant SmartAudio HD
Hard_Drive_Capacity: 1 TB
Monitor/Display Make & Model: Samsung SMB2330 [Monitor]
Corel programs: VideoStudio Ultimate X8

Re: Low memory error

Postby RobertOZ » Wed May 22, 2019 11:56 pm

What is your Virtual Memory set to, with 8 GB of ram, ideally your VM should be 12GB min
Dell Inspiron 7567,Win 10, Intel Kaby-Lake i7-7700HQ, 16GB DDR4 Ram, Nvidia GTX 1050Ti 4GB GDDR5,dual drives, 1 TB SSD + 1 TB internal HDD + 5TB portable HDD Samsung 28" 3840x2160 UHD 4K LED Monitor
User avatar
RobertOZ
Advisor
 
Posts: 1733
Joined: Tue Jun 26, 2012 12:50 am
Location: Mornington, Vic. Australia
operating_system: Windows 7 Home Premium
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: PEGATRON CORPORATION 2A86 1.04E01
processor: 2.80 gigahertz Intel Core i7 930
ram: 16GB
Video Card: Radeon HD 5770
sound_card: Realtek High Definition Audio
Hard_Drive_Capacity: 5.5TB
Monitor/Display Make & Model: Philips 32" IPS LED (Main) HP 23fi IPS LED
Corel programs: VSX4-X10 VS 2018/2019 & MS 3D

Re: Low memory error

Postby tletter » Thu May 23, 2019 4:18 am

randy wright wrote:8 gigs has been enough even in a large program like Vegas Pro 15

Did you check RAM utilization by means of Task Manager?

randy wright wrote:I never use auto pan and zoom. When you go to the regular pan and zoom screen you have 3 choices, static, on-the-fly or animated

Actually Auto Pan & Zoom simply sets Edit Mode to Animated which you can accept or customize. Using it can save time compared to the manual method that you appear to be using.

I use the Animated Edit Mode of Pan & Zoom for videos containing over a hundred images and never had the issue that you report. So if RAM utilization is OK then perhaps you should reinstall VS.

tletter
https://www.youtube.com/user/tletter
tletter
 
Posts: 439
Joined: Thu Jul 16, 2015 12:23 am
Location: Canada
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
processor: i7-3632QM 2.2 GHz
ram: 16GB
Hard_Drive_Capacity: 1TB
Corel programs: X4, X5, X6, X7, X8, X9, X10, 2018, 2019

Re: Low memory error

Postby randy wright » Thu May 23, 2019 4:55 am

Thank you RobertOZ. It was the virtual memory. It was only set to 4.575 Gb! Thank you both for your responses!
User avatar
randy wright
 
Posts: 23
Joined: Sat May 07, 2016 5:08 pm
operating_system: Windows 8.1
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: Dell Inc. 0XR1GT A00
processor: 3.00 gigahertz Intel Core i5-3330
ram: 8GB
Video Card: Intel HD Graphics [Display adapter]
sound_card: Conexant SmartAudio HD
Hard_Drive_Capacity: 1 TB
Monitor/Display Make & Model: Samsung SMB2330 [Monitor]
Corel programs: VideoStudio Ultimate X8


Return to VideoStudio

Who is online

Users browsing this forum: No registered users and 12 guests