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Corel User to User Web Board Rules

PostPosted: Fri Aug 05, 2005 7:41 am
by ArcAngel
General Forum Guidelines

This forum was built for Corel (InterVideo and Ulead) customers and guests who want to share their knowledge and ideas in this community. All discussion in this forum should be related to Corel (InterVideo and Ulead) products only (except for General Discussion section). The following rules were put together in order for us to have a positive and enjoyable community experience.
  1. The official language of this forum is English.
  2. Treat the guest, users, and moderators with utmost respect. Moderators are here to help us make our stay in this forum pleasant and enjoyable. They will strictly enforce the rules and will give proper sanctions to those who violate it.
  3. in order that you receive forum notifications and messages from the administrators it is a condition of membership of these forums that you maintain a valid and permanent e-mail address at all times.
  4. Read before your post! Take time to read our general Forum FAQs, Get Answers--Corel, Pinnacle and Roxio Support, and Discovery Center.
  5. Use the Forum Search function before you post. There is a big chance your question has been answered already in a different thread.
  6. No direct spamming or blatant advertising. This forum is not a place for you to earn money through your referrals.
  7. No multiple postings. Post your question once and put it in the proper forum/thread to avoid duplicates.
  8. Please be patient. Don't expect a reply to your post immediately. Not all users are available online so try to wait reasonable time for answers.
  9. Always use the subject field when creating a new thread. Use words that describe your post. This will help you in getting constructive answers from other users.
  10. If you don't have something helpful to say on a certain matter, don't post it. Don't just post to increase your numbers. It has no effect at all to your experience as a user.
  11. Private messages, telephone calls, concerning Corel products to Moderators and Administrators will be ignored. Create a topic or post replies on existing threads to air your comments or suggestions.
    Private messages to multiple users are not permitted, if you wish to contact several users please post in a topic on the forum. Administrators and Moderators cannot read Private messages or monitor them and will therefore be unable to monitor the potential for distributing spam or advertising material.
  12. Some members, including Moderators and Administrators, may have links posted to their personal or business websites in their signature blocks. Please do not use those to contact them about matters related to this web board, or product help. These also will be ignored. Upon complaint of abuse in this regard, by any member is brought to the Administrative staff, the abusing member will be immediately banned.
  13. Never go off the original thread topic to avoid getting other members/guests confused.
  14. Offensive comments, harassments and profanities will not be tolerated. Our moderators will be force to suspend or put your account in the Ban list.
  15. Pornographic contents/links are prohibited.
  16. If you have grievances or you have something against another user, email the Forum Admin ( and give reasons or justifications. Never post your grievances publicly without consulting the Forum Moderator or Administrator.
  17. Never distribute contents, warez, cracks, serials obtained from illegal source. Links or references to such content are also prohibited.
  18. You may discuss anything under the General Discussions as long as it is related to Video, Imaging, and DVD whether non-Ulead products are involved or not. This forums will also be monitored.
Please give credit to our forum moderators. They are here to maintain the orderliness of our community.

PostPosted: Mon Jun 18, 2007 1:03 am
by sjj1805
I was recently asked by a forum member if it would be possible to advertise a used item for sale. This matter was discussed by the Forum Management comprising of Moderators and Senior members. One of the Members of Forum Management is also a qualified Barrister.

Firstly this may contravene Rule 5.
No direct spamming or blatant advertising. This forum is not a place for you to earn money through your referrals.

Secondly the following observation was made:
I cannot help but observe that there could be legal implications for Corel (and the moderator?) should some dispute arise over the quality of the goods being advertised or questions such as non-delivery of the item after sale.

Therefore the advertisement of old equipment for sale to other members will not be permitted.

PostPosted: Thu Sep 13, 2007 12:01 pm
by sjj1805
Please use a subject that describes your exact problem instead of making us guess what's in your post.

Sorry if you this sounds obvious but surprisingly a number of users still give a meaningless heading such as "VideoStudio" in the VideoStudio Forum!
You can alter the title by using the "Edit" button on your first post.

The purpose of providing a meaningful title is this.
There are a number of members on the forum who try and help troubleshoot problems - myself included. In the early days of the user forum it was not too difficult to be able to read all of the posts submitted since the last time I (or one of the other troubleshooters) had logged on.

On the Forum Home page at the top right is a link view posts since last visit In the forums early days this would perhaps range between 10-30 posts. Today however the board has grown in popularity and more products are now catered for including the former Intervideo products before the merger with Ulead.

There have been days when I have logged on to find over 70 new posts since my last visit. It is of course impossible to read each and every one of them and so it is necessary to look at the titles to pick out posts where I feel I am able to offer some worthwhile input.

if you are viewing perhaps the VideoStudio forum and a post is entitled
"VideoStudio" - it doesn't really give you a clue, similarly in the PhotoImpact forum a post entitled [PhotoImpact] is equally as meaningless.

Giving a post a suitable title is a means of helping us to help you.

PostPosted: Thu Sep 13, 2007 12:10 pm
by sjj1805
Product Version.

There now exists several different versions of the various Corel products.
To further assist with troubleshooting errors please include the Full Version number of your software.

Using MovieFactory as an example:
DVD MovieFactory Version 4 Disc Creator (ESD Download)
DVD MovieFactory Version 4 Disc Creator (Boxed Version)
DVD MovieFactory Version 4 LE

Please also indicate if you have installed any service packs.

Size and Use of Avatars

PostPosted: Sat Nov 01, 2008 4:49 pm
by Ron P.
Size of Avatars

Since the primary function of this web board is to provide help, and not for showing off artwork, we restrict the avatar size.

I know it was discussed and determined some time ago about the allowable size of avatars. The configuration for this phpBB board is set for a maximum size of 80px X 80px. This is to help with the speed of the web board. Large avatars require more time to load, especially if the same member has several posts per page. So when uploading an image to a hosting service, to be used as an avatar, make sure that you have first resized it to those dimensions first.

Any member displaying large avatars will have that privilege disabled, a PM or notice will be posted to them, advising that it has been disabled, and a request to resize it made. Upon compliance the privilege will once again be enabled.

Size of Posted Images
Posting images is allowed on this web board. Instructions on how to post images can be found in the BBCode FAQ. We must however ask the the size of posted images be restricted to no larger than 800pxs on it's largest side. This helps keep the web board structure in tact. There may be members still using screen resolutions of 800 x 600. Posting larger images can be done by posting thumbnail links to the actual size image. It is possible to upload images to the web board. Directions can be found HERE.


PostPosted: Sun Apr 25, 2010 10:16 pm
by sjj1805
Just lately we have had a number of posts which have raised issues relating to copyright. As you would be aware, copyright is an important issue, and has achieved even more prominence in recent years by the demonstrated willingness of major entertainment companies and entertainers to take legal action to enforce their rights. Extremely costly punitive damages have been awarded in many of those cases. It is thus imperative for companies such as Corel to protect itself and its employees and agents such as the volunteer staff of this Board from charges of copyright infringement.
For this purpose, your application for membership of this Board, and your posting of messages on it, shall be taken as indicating your acceptance of the following provisions.

Corel Corporation and this Web Board do NOT condone infringement of copyright issues, and the Web Board Management Team ask that all members respect copyright issues.

As a condition of your use of this Board, you represent and warrant that you will not use the Board for any purpose that is unlawful or prohibited by these conditions. This includes the intentional or unintentional violation of any applicable local, state, national or international law, including, but not limited to, any regulations having the force of law while using or accessing any of the services of this Board.

By posting or uploading material, or links to material, to any part of this Board, you warrant that the material so uploaded or linked by you does not violate any person's so called "Rights of Authors" or "Moral Rights" (Droit Morale) or other similar or analogous rights under any applicable laws of any country of the world.

You agree to indemnify Corel Corporation and all of its affiliates, subsidiaries, assigns and agents such as the volunteer staff of this Board, for any and all claims, damages, losses, and causes of action arising as a result of your posting or uploading and/or exhibiting or linking to any material on this Board or your failure to comply with these conditions. While Corel Corporation and its agents do not and cannot regularly review material and links posted by users of the Board and is not responsible for the content of those posts or links, Corel Corporation reserves the right to delete, move, take down, restrict access to or edit the material or links that it, in its sole discretion, deems abusive, defamatory, obscene, in violation of copyright or trademark laws, violates any person's rights of privacy or publicity or is otherwise unacceptable and/or violates the terms of these conditions.

In addition, Corel Corporation¡¦s response to breaches of these conditions may include terminating the accounts of repeat infringers, and/or making good-faith attempts to contact the user who posted the material or links at issue so that he or she may, where appropriate, make a counter-claim that the material or link was not in breach of these conditions.

No assistance will be given where it is clear that a user is attempting to copy protected material.

If you believe that any material, or links to material, posted on the Board has been copied in a way that constitutes copyright infringement under applicable laws, please forward via regular mail or via fax (not via e-mail or phone) notification of the claimed copyright infringement to Corel Corporation¡¦s Copyright Agent (contact information below), which must contain all of the following elements:

  1. Your name, address, telephone number, and email address;
  2. A description of the copyrighted work that you claim has been infringed and identification of what content in such work(s) is claimed to be infringing and which you request to be removed or access to which is to be disabled;
  3. The exact URL or a description of where the alleged infringing material is located;
  4. A statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law;
  5. An electronic or physical signature of the person authorized to act on behalf of the owner of the copyright interest that is alleged to have been infringed; and
  6. A statement by you, made under penalty of perjury, that the above information in your Notice is accurate and that you are the copyright owner or authorized to act on the copyright owner's behalf.
Before you file such a notification, please carefully consider whether or not the use of copyrighted material at issue is protected by the ¡§fair use¡¨ doctrine, as you could be liable for costs and attorneys¡¦ fees should you file a take down notice where there is no infringing use. If you are unsure whether a use of your copyrighted material constitutes infringement, please contact an attorney before you file your notice or consult publicly available reference materials such as those found at

If you believe access to your content was disabled or removed by Corel Corporation as a result of an improper copyright infringement notice, please provide written notification via regular mail or via fax (not via e-mail or phone) to Corel Corporation¡¦s Copyright Agent (contact information below), which must contain all of the following elements:
  1. A physical or electronic signature of the subscriber;
  2. Identification of the material that was removed from the Corel Board and the location of the Corel Board on which the material appeared before it was removed;
  3. A statement under penalty of perjury that you have a good faith belief that the material was removed or disabled as a result of mistake or misidentification of the material to be removed or disabled;
  4. Information sufficient to permit Corel Corporation to contact you, such as your physical address, telephone number and e-mail address; and
  5. A statement that you consent to jurisdiction of the relevant court for the area where you reside and that you will accept service of process from the person who provided the original notification or an agent of such person.
Before you file such a counter-notification, please carefully consider whether or not the use of the copyrighted material at issue is infringing, as you could be liable for costs and attorneys¡¦ fees in the event that a court determines your counter-notification misrepresented that the material was removed by mistake. If you are unsure whether use of the material at issue constitutes infringement, please contact an attorney or consult publicly available reference materials such as those found at

Corel¡¦s Copyright Agent for notice of claims of copyright infringement can be reached as follows:
By mail:
Mailing addresses

North America
Corel Corporation
1600 Carling Avenue
Ottawa, Ontario
K1Z 8R7
Corel USA
46430 Fremont Blvd.
Fremont, CA 94538
United States of America

Sapphire Court
Bell Street
United Kingdom

120 Avenue Charles de Gaulle
92200 Neuilly sur Seine

Australia/New Zealand
Corel Pty Ltd
Level 21, Tower 2
201 Sussex Street
Sydney NSW 2000

Edisonstraße 6
85716 Unterschleißheim

Corel UK Limited
Italian Branch
Via Giovanni da Udine, 34
20156 Milano

Corel Taipei
7F , 399, Rueiguang Rd.
Taipei 114
Taiwan, R.O.C.

The Corel Corporation Copyright Agent will not remove content from the Corel Board in response to phone or email notifications regarding allegedly infringing content, since under the relevant law in force in most jurisdictions notice must be signed, under penalty of perjury, by the copyright owner or by a person authorized to act on his or her behalf. The Copyright Agent should be contacted only if you believe that your work has been used or copied in a way that constitutes copyright infringement and that such infringement is occurring on the Board or on sites linked to or from the Board, or in connection with the materials or links posted. All other inquiries directed to the Copyright Agent will not be responded to.

By this filing, Corel Corporation seeks to preserve any and all exemptions from liability that may be available under the relevant copyright law, but does not necessarily stipulate that it is a service provider or equivalent as defined in the relevant law.