NEW! Corel PaintShop Pro 2018

AfterShot 3 Pro crashing

Bugs & Suggestions

AfterShot 3 Pro crashing

Postby cutabovehost » Thu Jan 19, 2017 8:41 am

Hello,

I had AfterShot installed and it was working fine, I bought the Ultimate Edition of PaintShop Pro and it came with AfterShot 3 Pro which was a shocker.
I installed it and it ran fine then I decided to enable OpenCL then after I saved the preferences and tried to restart the program later it wouldn't start.
I have done multiple uninstall, and reinstalls of the program to hopefully fix whatever was ailing it. I even uninstalled the Standard version of AfterShot 3 in hopes that might be the issue.
Sadly that didn't fix anything. I even tried renaming the cache folder, which didn't fix anything in case you were wondering.

I did find this in the event log:
Faulting application name: AfterShot.exe, version: 6.0.0.3, time stamp: 0x583dec27
Faulting module name: MSVCR120.dll, version: 12.0.21005.1, time stamp: 0x524f83ff
Exception code: 0xc0000409
Fault offset: 0x0000000000074a30
Faulting process id: 0x23d4
Faulting application start time: 0x01d272254ad3e607
Faulting application path: C:\Program Files\Corel\Corel AfterShot Pro 3\build\AfterShot.exe
Faulting module path: C:\Windows\SYSTEM32\MSVCR120.dll
Report Id: 898bbb89-de18-11e6-8258-fcaa14957abd
Faulting package full name:
Faulting package-relative application ID:

Hopefully that might contain information that could get this program fixed and running for everyone.
cutabovehost
 
Posts: 2
Joined: Fri Jan 13, 2017 6:08 am
operating_system: Windows 8.1
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: Gigabyte Technology Co. Ltd. Z97X-UD3H-CF
processor: 4.00 gigahertz Intel Core i7-4790K
ram: 8GB
Video Card: AMD Radeon R5 220 Intel HD Graphics 4600
sound_card: Realtek High Definition Audio
Hard_Drive_Capacity: 960GB
Monitor/Display Make & Model: HP 27xi [Monitor] (27.2"vis, )
Corel programs: Corel Videostudio X9 Ultimate

Return to Bugs & Suggestions

Who is online

Users browsing this forum: No registered users and 1 guest