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Can not open Olympus E-M1 Mk II raw images

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Can not open Olympus E-M1 Mk II raw images

Postby MikeFromMesa » Tue Dec 19, 2017 12:09 am

ASP 3 on my Mac does not display any of the raw images from my Olympus E-M1 Mk II. I checked to see if the camera was supported and, according to the support web page, it is, but it will not display any of those images. Can anyone suggest what might be going on? Perhaps the Windows and Mac sides do not support the same image types?

UPDATE:

I created a support ticket and support responded that I had to download the profile files for the camera. I did that and it solved the problem. I do not know why the product is shipped without the appropriate camera profiles, but downloading the files fixed the issue.
MikeFromMesa
 
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Re: Can not open Olympus E-M1 Mk II raw images

Postby coverup » Thu Aug 30, 2018 12:24 pm

I have the same issue with ASP3 not showing Olympus E-M10 raw images. ASP3 for Linux did not have any issues and I did not have to install anything, but I am moving to Mac and am now facing this problem. Unfortunately, I cannot find the profile for E-M10 anywhere. Through Get More tab, I only have profiles for E-M1 Mk II and E-M10 Mk II. I installed the profile for E-M10 Mk II but this did not fixed anything.

I have filed the ticket too, but this is proving to be a pointless exercise since the customer support advises me to check whether the camera is supported (it is!) and submit the feature request...

Help, anyone?
coverup
 
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operating_system: Linux
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Re: Can not open Olympus E-M1 Mk II raw images

Postby DD_crash » Thu Sep 06, 2018 1:26 pm

I think Corel are letting AS die of neglect. I cant recommend AS to anyone.
DD_crash
 
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