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Can not open Olympus E-M1 Mk II raw images

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Can not open Olympus E-M1 Mk II raw images

Postby MikeFromMesa » Tue Dec 19, 2017 12:09 am

ASP 3 on my Mac does not display any of the raw images from my Olympus E-M1 Mk II. I checked to see if the camera was supported and, according to the support web page, it is, but it will not display any of those images. Can anyone suggest what might be going on? Perhaps the Windows and Mac sides do not support the same image types?

UPDATE:

I created a support ticket and support responded that I had to download the profile files for the camera. I did that and it solved the problem. I do not know why the product is shipped without the appropriate camera profiles, but downloading the files fixed the issue.
MikeFromMesa
 
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