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Get script error when downloading Express 2010

Get script error when downloading Express 2010

Postby rrichard » Fri Oct 22, 2010 2:29 am

About 93% of the download process from the Corel website get:
Script error
An error has occurred in the script on this page
Line: 242
Char: 3
Error: 'g_logger" is undefined
Code 0
URL: file ///C:/program%20Files%(x86)/Dell%20Support%20Center/sscommon/common/inc/ss_shellinclude.js
Do you want to continue running scripts on this page?

If I respond yes, it finished but application does not run with out a similar error message. Repeated download with same results.
Tried to contact tech support on Corel site but the page that lists "Contact us" and "tech support" has only one clcikable button "Options". When you click "Options" I go to the Corel Home page which is mostly blank and no contact data. This apparently is a link problem, But I can't believ you can't get a simple phone number to contact tech support on. Very frustrating!! Can anyone help?
rrichard
 
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Re: Get script error when downloading Express 2010

Postby Ron P. » Sat Oct 23, 2010 1:04 am

Welcome to the forums,

What browser are you using? Sometimes this can affect downloading, as well as settings in that browser. It seems that you got some type of JavaScript error, do you have JavaScript disabled in your browser?

Are you downloading the trial or a full purchased version?
Ron Petersen, Web Board Administrator
User avatar
Ron P.
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