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Photo Impact 13

Photo Impact 13

Postby HOFHED » Thu Aug 09, 2018 4:36 pm

Do I have to uninstall previous versions to upgrade to Photo Impact 13?
HOFHED
 
Posts: 4
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operating_system: Windows 7 Professional
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32bit or 64bit: 64 Bit
Corel programs: photoimpact pro

Re: Photo Impact 13

Postby lata » Thu Aug 09, 2018 5:15 pm

Hi

yes, you can only install one version of Photo Impact, so the older version will be uninstalled.
Regards Trevor
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lata
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Posts: 10388
Joined: Thu Jan 19, 2012 6:21 am
Location: UK
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: ASUSTeK COMPUTER INC A88XM-A USB 3 1 Rev X.0x
processor: 4.10 gigahertz AMD A10-7890K Radeon R7
ram: 16 gb
Video Card: on board
sound_card: Realtek High Definition Audio
Hard_Drive_Capacity: 500 SSD
Monitor/Display Make & Model: LG W2242 [Monitor]
Corel programs: Video Studio, PSP, PI X3, MS3D

Re: Photo Impact 13

Postby HOFHED » Thu Aug 09, 2018 5:53 pm

I uninstalled Photoimpact pro & reinstalled it to see if it eliminated the problem of Text crashing the program. NO GOOD. I purchased version 13 thinking I would update the program but didn't install it yet because there were no directions included and there is no support from Nova/Corel and was worried it would be worse or if I uninstalled the Pro version I would be left with nothing. There are some directions on the web:

PhotoImpact suddenly crashes when you try to use the Text Tool.

Fix: This happens when Windows detects or miss-interprets the code being run by PhotoImpact to be malicious when in fact it is not. Please follow this procedure to solve this issue: 1. Open "Control Panel" from the "Start" menu. 2. Double-click or open "System" (in Classic View). This will open the "System Properties" dialog box. You can also open the "System Properties" dialog box by right clicking on "My Computer" then selecting "Properties". 3. Go to the "Advanced" tab and click on the [Settings] button under the "Performance" section. 4. Go to the "Data Execution Prevention" tab. 5. Choose the second option which is "Turn on DEP for all except..." 6. If PhotoImpact is still not on the list, click on [Add] then browse for the PhotoImpact executable file from the "Program Files". 7. Apply the changes then click "Ok".

But this didn't help. There are lots of posts about the problem so I'm not the only one. I do love this program and hate to lose it.
HOFHED
 
Posts: 4
Joined: Thu Aug 09, 2018 4:14 pm
operating_system: Windows 7 Professional
System_Drive: C
32bit or 64bit: 64 Bit
Corel programs: photoimpact pro

Re: Photo Impact 13

Postby lata » Thu Aug 09, 2018 6:54 pm

Hi

I have PI X3 installed on Windows 10 and do not have this problem.

If you try to install X3 I think it will prompt you to uninstall the older version, then you can install X3.

You could try running PI with Run as Administrator, right click the PI thumbnail for options

Other than that and a re- install I do not know what else to suggest.
Regards Trevor
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lata
Site Admin
 
Posts: 10388
Joined: Thu Jan 19, 2012 6:21 am
Location: UK
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: ASUSTeK COMPUTER INC A88XM-A USB 3 1 Rev X.0x
processor: 4.10 gigahertz AMD A10-7890K Radeon R7
ram: 16 gb
Video Card: on board
sound_card: Realtek High Definition Audio
Hard_Drive_Capacity: 500 SSD
Monitor/Display Make & Model: LG W2242 [Monitor]
Corel programs: Video Studio, PSP, PI X3, MS3D

Re: Photo Impact 13

Postby HOFHED » Thu Aug 09, 2018 7:50 pm

Thanks for your suggestions. It's appreciated.
HOFHED
 
Posts: 4
Joined: Thu Aug 09, 2018 4:14 pm
operating_system: Windows 7 Professional
System_Drive: C
32bit or 64bit: 64 Bit
Corel programs: photoimpact pro


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