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PROBLEM DOWNLOADING

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PROBLEM DOWNLOADING

Postby BenHer » Sat May 11, 2019 8:33 am

HI all. I run a PC with Windows 10 and Edge. I have bought PSP online and got an e-mail with a link to download the application and license. The email has a ´button´with a link to Corel.
However when ´clicking´the button I get an error message ´You need a new app to open this PCUCMD´. Has anyone solved this problem? I have been in contact with Corel support but no solution yet.
BenHer
 
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ram: 8 GB
Hard_Drive_Capacity: 500 GB
Corel programs: PaintShop Pro

Re: PROBLEM DOWNLOADING

Postby hartpaul » Sat May 11, 2019 11:17 am

Try installing another browser eg Firefox from
https://ninite.com/

and then try clicking the same link in your email (open your email with Firefox) and see if you get that same message.
Systems XP, Win7, Win 8.1,Win 10 Version 1607 Build 14393.2007 & version 1803 Build 17134.285
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Re: PROBLEM DOWNLOADING

Postby Jean-Luc » Sat May 11, 2019 11:18 am

Try Mozilla Firefox or Google Chrome ...
http://www.350trucs.com
Installed PSP Ultimate: X7, X8, X9, 2018 and 2019.
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Re: PROBLEM DOWNLOADING

Postby BenHer » Sat May 11, 2019 4:37 pm

Thanks for the suggestions. I have tried Chrome, Firefox and Edge . They all failed the download.
// Bengt
BenHer
 
Posts: 2
Joined: Sat May 11, 2019 7:43 am
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: ASUS Z390
processor: I5 9600
ram: 8 GB
Hard_Drive_Capacity: 500 GB
Corel programs: PaintShop Pro

Re: PROBLEM DOWNLOADING

Postby JoeB » Sat May 11, 2019 11:22 pm

BenHer wrote:Thanks for the suggestions. I have tried Chrome, Firefox and Edge . They all failed the download.
// Bengt


I did a Google search for You need a new app to open this PCUCMD and nothing showed up, although a lot of stuff showed up with quite similar - but not the same - errors. Are you sure that you posted the error correctly, including spaces, etc?

However, when I just put the word PCUCMD into Google I did get this link:

https://social.msdn.microsoft.com/Forum ... sprotocols

Does the info there give anyone any ideas?

Also, there is a thread in this forum from the year 2010 where a user couldn't install PSPX3, and the log showed that there was an issue with PCUCMD when trying to get PSP working. The solution was that Corel sent that person a disc with the program and PSP installed properly from the disc. That thread is here:

viewtopic.php?f=56&t=39216
Regards,

JoeB
Using PSP 2019 64bit
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