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Clone tool turns entire picture black

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Clone tool turns entire picture black

Postby Tony Futcher » Fri May 03, 2019 12:47 am

I just purchased Corel PaintShop Pro 2019 Ultimate. Unfortunately, just as in my 2018 version, whenever I try to use the clone tool, and right click on the picture I am working with, the entire picture turns black. The circle to select the area to clone can be seen, but nothing on the picture itself. When I click on any other tool, the picture reappears. It is only the clone tool which does this. Scratch remover, etc work fine.

Thanks for any suggestions,

Tony Futcher
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Re: Clone tool turns entire picture black

Postby Jean-Luc » Fri May 03, 2019 11:47 am

Hi Tony,
try to reset the program to its initial state : launch it while maintaining the shift key down...
Hope this helps...
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Installed PSP Ultimate: X7, X8, X9, 2018 and 2019.
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Re: Clone tool turns entire picture black

Postby Tony Futcher » Fri May 03, 2019 1:59 pm

Jean-Luc, that seems to have worked. Thank you very much. Just hope I don't have to apply this too frequently. I'd hate to keep losing all my settings!
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Re: Clone tool turns entire picture black

Postby TimW » Fri May 03, 2019 4:14 pm

Tony, save your workspace before resetting the program & that will preserve your settings.
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Re: Clone tool turns entire picture black

Postby ehume » Fri May 03, 2019 10:07 pm

I quite agree. Save your workspace before resetting the program. Give it a name that explains what it is for (e.g. PSP 2019 1). Then reset and you can reload all your customizations (I am up to PSP 2018 - 24 because I save the workspace every time I alter it; obsessive, I know).
Had PS3, PSP3; Installed: PSP-4.12, 5.03, 6.02, 7.04 (liked it a lot & used it for years), 9.00, 10, 11, x4, x6, x7, x8, x9; now using PSPx10 (PSP 2018; version 20.2.0.1 x64) on Win 10-64; rejected PSP 2019.
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