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PicToPainting plugin installation failed

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Re: PicToPainting plugin installation failed

Postby warrensmith » Tue Aug 14, 2018 11:10 pm

This is very interesting. I have also been working with Corel Tech Support regards this issue and they are giving me suggestions (none of them work so far) on things to do to get PicToPainting working with the trial versions. Seems like they would just say, "Sorry, PicToPainting doesn't work with the trial versions". Oh well. Thanks for everyone's input...

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Re: PicToPainting plugin installation failed

Postby lata » Wed Aug 15, 2018 1:29 pm

Pic-to-painting installs to trial version

I have installed the trial version of PSP 2019 and was able to download and install Pic-to-Painting plugin
The process starts with the first page indicating that I was trying the product, that I would not be able to use after trial without purchase.
A download progress bar can be seen top right in green, a little small and very slow to download.
Do not close PSP till this has completed, if you return to Edit and the tutorials pop up then that appears to deselect the PtoP download. Hmmm

Once download we are prompted to install the plugin, again was a little slow to show Windows Installer.
Installation completes ok.
Pic to Painting was available from Effects - Plugins

Be patient when downloading and installing PtoP

PtoP trial message.jpg


PtoP download.jpg


PtoP installer.jpg


PtoP plugin.jpg
click image for larger view
Regards Trevor
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Re: PicToPainting plugin installation failed

Postby yupus » Fri Aug 17, 2018 2:09 pm

strange, I have it installed, the box pops up but if I try to preview or send an image it just hangs. Have support investigating.
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Re: PicToPainting plugin installation failed

Postby Jean-Luc » Fri Aug 17, 2018 2:32 pm

yupus wrote:strange, I have it installed, the box pops up but if I try to preview or send an image it just hangs. Have support investigating.

Same hang with a French user.
Could you give information about your hardware ?
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Re: PicToPainting plugin installation failed

Postby flagpole » Fri Aug 17, 2018 3:36 pm

Is ptp a cloud service?
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Re: PicToPainting plugin installation failed

Postby yupus » Sat Aug 18, 2018 1:13 pm

Jean-Luc wrote:
yupus wrote:strange, I have it installed, the box pops up but if I try to preview or send an image it just hangs. Have support investigating.

Same hang with a French user.
Could you give information about your hardware ?


one of these https://www.amazon.co.uk/HP-Pavilion-HP ... B002R8L6OC but running 12Gb, all SSD and Windows 10
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Re: PicToPainting plugin installation failed

Postby Jean-Luc » Sat Aug 18, 2018 9:29 pm

yupus wrote:one of these https://www.amazon.co.uk/HP-Pavilion-HP ... B002R8L6OC but running 12Gb, all SSD and Windows 10

Seems to be OK.
What says the Windows Events report ?
Don't know its name in English (I'm running a French Windows).
It looks like this :
events_report.jpg

In the details you will find the files which cause the problem.
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Re: PicToPainting plugin installation failed

Postby yupus » Mon Aug 20, 2018 1:59 pm

ok cheers, will send them onto Corel
Attachments
corel dump 4.JPG
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Re: PicToPainting plugin installation failed

Postby 2Pen+1 » Mon Aug 27, 2018 1:06 pm

After buying PaintShop Pro 2019 Ultimate I cannot get PicToPainting to install
I get the error message as attached
Attachments
PicToPainting Error Message.jpg
PicToPainting Error Message.jpg (17.34 KiB) Viewed 1594 times
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Re: PicToPainting plugin installation failed

Postby Jean-Luc » Mon Aug 27, 2018 1:21 pm

2Pen+1 wrote:After buying PaintShop Pro 2019 Ultimate I cannot get PicToPainting to install

If you tried the trial before, you need to uninstall the trial and install both versions of PTP (32 + 64)
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Re: PicToPainting plugin installation failed

Postby Stewart753 » Fri Sep 14, 2018 7:41 pm

Batka wrote:Hi!

I bought PSP 2019 Ultimate and installed only x64 version to my Win10 x64.
Installed Perfectly Clear 3.5 SE, which works good.
But I cannot able to install PicToPainting, because always got an error message:
"Error 1606. Could not access network location \Plugins\EN."

I disabled antivirus, firewall, sandbox etc-etc, without success.
Could you help me please...

regards

Hi Batka, did you get the solution, if yes what it is?
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