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The path to the language folder could not be resolved, setup

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The path to the language folder could not be resolved, setup

Postby vasilis » Fri Nov 18, 2016 9:24 am

hello i have install PSX 7 ultimate but i can't install creative content exe.every time appears the message above :The path to the language folder could not be resolved, setup cannot continue.i have install for the first time PSX7 exe.i have not installed yet any other of accompanying programs(except sript guide exe).perhaps should i install first the creative collection or KPT exe?I have win 10 pro x64.also i have install both of psx7 versions :x32 and x64.and on more question is there any official support from corel?i can't find anything
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vasilis
 
Posts: 418
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operating_system: Windows 10
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Hard_Drive_Capacity: 500 gb
Monitor/Display Make & Model: sony vaio F11

Re: The path to the language folder could not be resolved, s

Postby Kathy_9 » Sat Nov 19, 2016 6:16 pm

Using PSP2019 version 21.1.0.22; X4 thru PSP2018 & PhotoMirage

http://www.flickr.com/photos/37153430@N03/
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Re: The path to the language folder could not be resolved, s

Postby vasilis » Sun Nov 20, 2016 10:24 am

i have installed all patch and updates of PSX7 ultimate.I did not understand this about PSX9.....no ti doesn;t help me.also i don't understand.how i insert w ith different microsoft account?
vasilis
 
Posts: 418
Joined: Tue Jul 16, 2013 5:25 pm
Location: Greece
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
ram: 8GB
sound_card: nvidiageforce 330m
Hard_Drive_Capacity: 500 gb
Monitor/Display Make & Model: sony vaio F11

Re: The path to the language folder could not be resolved, s

Postby Kathy_9 » Sun Nov 20, 2016 2:07 pm

vasilis wrote: i don't understand.how i insert w ith different microsoft account?


Your profile states Windows 8 so this will instruct you how to set up a new account.

http://www.bleepingcomputer.com/tutoria ... windows-8/
Using PSP2019 version 21.1.0.22; X4 thru PSP2018 & PhotoMirage

http://www.flickr.com/photos/37153430@N03/
Kathy_9
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Posts: 2139
Joined: Tue Nov 30, 2010 12:44 am
Location: USA
operating_system: Windows 7 Professional
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: MSI 2A9C
processor: 2.80 gigahertz Intel Core i7 860
ram: 8GB
Video Card: NVIDIA GeForce GT 220
sound_card: NVIDIA High Definition Audio
Hard_Drive_Capacity: 750GB
Monitor/Display Make & Model: HP 2010i 20" HD Ready LCD
Corel programs: PSPX4 ~2019; DrawX5; Painter 2018-19

Re: The path to the language folder could not be resolved, s

Postby vasilis » Sun Nov 20, 2016 2:14 pm

I have win 10 pro x64
vasilis
 
Posts: 418
Joined: Tue Jul 16, 2013 5:25 pm
Location: Greece
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
ram: 8GB
sound_card: nvidiageforce 330m
Hard_Drive_Capacity: 500 gb
Monitor/Display Make & Model: sony vaio F11

Re: The path to the language folder could not be resolved, s

Postby Kathy_9 » Sun Nov 20, 2016 4:25 pm

First I suggest you update your profile because it states you are using Windows 8 Pro.

Here is a link that shows how to add an account in Windows 10. I found this by doing a Google search.

https://support.microsoft.com/en-us/ins ... windows-10
Using PSP2019 version 21.1.0.22; X4 thru PSP2018 & PhotoMirage

http://www.flickr.com/photos/37153430@N03/
Kathy_9
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Posts: 2139
Joined: Tue Nov 30, 2010 12:44 am
Location: USA
operating_system: Windows 7 Professional
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: MSI 2A9C
processor: 2.80 gigahertz Intel Core i7 860
ram: 8GB
Video Card: NVIDIA GeForce GT 220
sound_card: NVIDIA High Definition Audio
Hard_Drive_Capacity: 750GB
Monitor/Display Make & Model: HP 2010i 20" HD Ready LCD
Corel programs: PSPX4 ~2019; DrawX5; Painter 2018-19

Re: The path to the language folder could not be resolved, s

Postby vasilis » Mon Nov 21, 2016 8:54 pm

sorry kathy but how you come to a conclusion that i make the proflie with win 8 pro?so every time i upgrade to corel painthsop must create a new profile?with video studio versions i have not any similar problems until now.ok i will try...
vasilis
 
Posts: 418
Joined: Tue Jul 16, 2013 5:25 pm
Location: Greece
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
ram: 8GB
sound_card: nvidiageforce 330m
Hard_Drive_Capacity: 500 gb
Monitor/Display Make & Model: sony vaio F11

Re: The path to the language folder could not be resolved, s

Postby LeviFiction » Tue Nov 22, 2016 12:18 am

Vasilis - If you look at the information to the right, under your name. You'll see it says "opterating_system: Windows 8 Pro" to edit this go to the top of the website and click on the link that says "User control panel". Next click on the "Profile" tab. You'll see a section for the OS you're using.

Now, the Windows profile as suggested to fix this issue on your computer is different. Sometimes things get stuck in the registry or they can't be set for odd unknown reasons. By creating a new user on your computer with Admin privileges it might let the installer setup this key for you.

Since this is an installation problem remember you can ask Corel for help by calling their help line. If the solution Kathy_9 gave doesn't work out we might be able to manually enter the language key (a similar problem happened many years ago...like 7 or so years ago) but I make no promises on that.
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Re: The path to the language folder could not be resolved, s

Postby vasilis » Tue Nov 22, 2016 8:38 am

i'm confused the information you talikng about are you meaning the PSX7?or windows control panel?or in my corel account?i am waiting for a response from official corel support.ok i see in in system info.appears win 8.1.why it happens?with videos studio i don't any issue like this.the new account must be microsoft account or local?also must give admin rights?if if it succeeds can i switch to my old account and run the program from the other account?sorry fro my bad english
Attachments
15 (2).jpg
vasilis
 
Posts: 418
Joined: Tue Jul 16, 2013 5:25 pm
Location: Greece
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
ram: 8GB
sound_card: nvidiageforce 330m
Hard_Drive_Capacity: 500 gb
Monitor/Display Make & Model: sony vaio F11

Re: The path to the language folder could not be resolved, s

Postby hartpaul » Tue Nov 22, 2016 2:47 pm

Hi Vasilis,
They know what system you are using because of what you put in your profile:
01posting.jpg

The red arrow points to your profile information which reads:

02closeupvasilis.jpg

The circled section in red shws that you are using Windows 8 Pro.
You probably have upgraded to Windows 10 now as you said above.
You need to upgrade / change your profile to help us help you.

03Control Panel.jpg

Click on User Control Panel ( the section in red).

Then click on the Profile Tab -- mine shows Windows XP which is what I have on my desktop. You need to change yours to read Windows 10.

04Profilechange.jpg
Last edited by hartpaul on Sat Aug 26, 2017 12:26 am, edited 1 time in total.
Systems XP, Win7, Win 8.1,Win 10 Version 1607 Build 14393.2007 & version 1803 Build 17134.285
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ram: 8 Gb
Video Card: Nvidia GeForce GTX 460
sound_card: Nvidia High Definition Audio
Hard_Drive_Capacity: 1000 Gb
Monitor/Display Make & Model: AOC
Corel programs: PSP8,X2 to X9,2018,2019

Re: The path to the language folder could not be resolved, s

Postby vasilis » Tue Nov 22, 2016 5:55 pm

ok i change the OS in user profile .so what is next?should reinstall PSX7 under a new microsoft account?or simply install the content exe now again?
vasilis
 
Posts: 418
Joined: Tue Jul 16, 2013 5:25 pm
Location: Greece
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
ram: 8GB
sound_card: nvidiageforce 330m
Hard_Drive_Capacity: 500 gb
Monitor/Display Make & Model: sony vaio F11

Re: The path to the language folder could not be resolved, s

Postby hartpaul » Tue Nov 22, 2016 9:41 pm

Now you set up a new user account in Windows 10
1. Left Click the Start button:
Image
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2. Left Click Settings
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3. Left Click Accounts
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4. Left Click Family & Other People
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5. Left Click the Plus to add another account
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6. Left Click I Don't Have this Persons Sign In Information.
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7.Type in a Different new username and password.
Image
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8. Left Click on the New name and Change Account Type
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Click the little down arrow to the side of Standard User and change to Administrator.
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9. Close out of all these settings.
Now sign out of your usual log in (right Click Start )
Image
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10 Now you should be able to sign in with your new account and try and install the Creative Content , KPT filters etc.
You may need to copy those files to a flash drive to be able to access those files as you will not be able to access them unless you place them in a folder on your C drive. (the documents, music, videos downloads etc of one user will not be available to the other user.
Last edited by hartpaul on Sat Aug 26, 2017 12:42 am, edited 1 time in total.
Systems XP, Win7, Win 8.1,Win 10 Version 1607 Build 14393.2007 & version 1803 Build 17134.285
hartpaul
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Posts: 2509
Joined: Tue Mar 20, 2012 3:38 pm
Location: Australia
operating_system: Windows 10
System_Drive: C
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motherboard: AsusTex P7P55D
processor: IntelCore I 5 2.67 Ghz
ram: 8 Gb
Video Card: Nvidia GeForce GTX 460
sound_card: Nvidia High Definition Audio
Hard_Drive_Capacity: 1000 Gb
Monitor/Display Make & Model: AOC
Corel programs: PSP8,X2 to X9,2018,2019

Re: The path to the language folder could not be resolved, s

Postby vasilis » Wed Nov 23, 2016 8:22 am

ok i will try.thanks a lot
vasilis
 
Posts: 418
Joined: Tue Jul 16, 2013 5:25 pm
Location: Greece
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
ram: 8GB
sound_card: nvidiageforce 330m
Hard_Drive_Capacity: 500 gb
Monitor/Display Make & Model: sony vaio F11

Re: The path to the language folder could not be resolved, s

Postby vasilis » Tue Nov 29, 2016 12:31 pm

it works guys.thanks a lot.i reinstall PSX7 and all contents with a new microosft account.i hope when upgrade to version 10 not need me to do the same....also these three contents : creative collection,content pack , KTP collection are ..somewhere in PSX7 menu?i can't find them.i want to test if there are installed correctly
Attachments
19.jpg
vasilis
 
Posts: 418
Joined: Tue Jul 16, 2013 5:25 pm
Location: Greece
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
ram: 8GB
sound_card: nvidiageforce 330m
Hard_Drive_Capacity: 500 gb
Monitor/Display Make & Model: sony vaio F11

Re: The path to the language folder could not be resolved, s

Postby hartpaul » Tue Nov 29, 2016 12:51 pm

This thread shows what should be present when you install creative content and creative collection.

http://forum.corel.com/EN/viewtopic.php?f=56&t=57304

The KPT Filters go to Edit mode and with an image in the work space do Effects > Plugins and see if KPT filters shows.
Systems XP, Win7, Win 8.1,Win 10 Version 1607 Build 14393.2007 & version 1803 Build 17134.285
hartpaul
Advisor
 
Posts: 2509
Joined: Tue Mar 20, 2012 3:38 pm
Location: Australia
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: AsusTex P7P55D
processor: IntelCore I 5 2.67 Ghz
ram: 8 Gb
Video Card: Nvidia GeForce GTX 460
sound_card: Nvidia High Definition Audio
Hard_Drive_Capacity: 1000 Gb
Monitor/Display Make & Model: AOC
Corel programs: PSP8,X2 to X9,2018,2019

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