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Unable to install PSP4.

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Moderator: Kathy_9

Re: Unable to install PSP4.

Postby Howie » Tue Oct 11, 2011 3:49 pm

I have been in touch with support again, and the only reply I got was the cleanup-tool attached again.

So I am givng up.
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Re: Unable to install PSP4.

Postby Kathy_9 » Wed Oct 12, 2011 1:37 am

Howie - did you try re-downloading? It could be that you got a bad/corrupt download that was missing files.
Using PSP2018 version 20.2.0.1 Also installed versions X4 thru X9

http://www.flickr.com/photos/37153430@N03/
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Re: Unable to install PSP4.

Postby Filly » Wed Oct 12, 2011 2:16 am

I have just come in on this...
I uninstalled the trial version of X4 then went and bought it through the download option
Had no problems with the install..
I have SE and Comodo didn't have to turn any of them off..
When I uninstalled it I used CCleaner also deleted all the X4 folders
in My Documents in My PSP files from memory X4 was still under Corel
I deleted it as well then used CCleaner again..
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Re: Unable to install PSP4.

Postby Howie » Wed Oct 12, 2011 1:14 pm

Kathy_9 wrote:Howie - did you try re-downloading? It could be that you got a bad/corrupt download that was missing files.


Dear Katy - yes I did.
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Location: Hellevad, Denmark
operating_system: Windows 7 Ultimate
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processor: QuadCore Intel Core i5
ram: 8GB
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Re: Unable to install PSP4.

Postby Kathy_9 » Wed Oct 12, 2011 11:11 pm

I'm out of ideas and I can only imagine how frustrated you must be. X4 installed like a dream for me but X3 was an outright nightmare. I tried everything with Corel's first tier installation support and had no luck. Fortunately for me, they hooked me up with a product specialist in Canada who was extremely helpful and wouldn't give up. He ended up sending me a link to their FTP server to download a CD image of the program and that worked.
Using PSP2018 version 20.2.0.1 Also installed versions X4 thru X9

http://www.flickr.com/photos/37153430@N03/
Kathy_9
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Posts: 1994
Joined: Tue Nov 30, 2010 12:44 am
Location: USA
operating_system: Windows 7 Professional
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: MSI 2A9C
processor: 2.80 gigahertz Intel Core i7 860
ram: 8GB
Video Card: NVIDIA GeForce GT 220
sound_card: NVIDIA High Definition Audio
Hard_Drive_Capacity: 750GB
Monitor/Display Make & Model: HP 2010i 20" HD Ready LCD
Corel programs: PSPX4 ~2018; DrawX5 Suite; Painter2018

Re: Unable to install PSP4.

Postby Howie » Thu Oct 13, 2011 3:00 pm

NIGHTMARE IS OVER!!! :-)

I ran Revo uninstaller after running the cleanup-tool, and there were several traces left in the registry. After cleaning it installed flawlessly.

Thanks to all for Your help.
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Howie
 
Posts: 10
Joined: Fri Oct 07, 2011 11:36 pm
Location: Hellevad, Denmark
operating_system: Windows 7 Ultimate
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: Gigabyte GA-P55M-UD2
processor: QuadCore Intel Core i5
ram: 8GB
Video Card: GeForce GTS 250
sound_card: Realtek High Definition Audio
Hard_Drive_Capacity: 2TB
Monitor/Display Make & Model: Standard PnP 16:10

Re: Unable to install PSP4.

Postby Kathy_9 » Thu Oct 13, 2011 9:34 pm

Thanks for letting us know. I love a happy ending. :)
Using PSP2018 version 20.2.0.1 Also installed versions X4 thru X9

http://www.flickr.com/photos/37153430@N03/
Kathy_9
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Posts: 1994
Joined: Tue Nov 30, 2010 12:44 am
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operating_system: Windows 7 Professional
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: MSI 2A9C
processor: 2.80 gigahertz Intel Core i7 860
ram: 8GB
Video Card: NVIDIA GeForce GT 220
sound_card: NVIDIA High Definition Audio
Hard_Drive_Capacity: 750GB
Monitor/Display Make & Model: HP 2010i 20" HD Ready LCD
Corel programs: PSPX4 ~2018; DrawX5 Suite; Painter2018

Re: Unable to install PSP4.

Postby teknisyan » Fri Oct 14, 2011 7:12 pm

I'm glad it was a happy ending! :)
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