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No Points/Anchors/Selections

Moderator: Kathy_9

No Points/Anchors/Selections

Postby notyou87 » Sun Aug 05, 2018 2:10 pm

Hi all

When I make my selections using the pointer arrow or anchors, nothing appears on the photo. If I click play, it works and animates where I added them:
https://imgur.com/a/qamseQX

So the top image is when I am still holding my mouse left button. Image 2 is when I release it. And this happens all the time. I have uninstalled and installed about 10 times.

Is there an option somewhere that I am missing, maybe a keyboard shortcut that I hit by accident?

Thanks in advance
notyou87
 
Posts: 26
Joined: Wed Jun 27, 2018 3:45 pm
operating_system: Windows 8.1
System_Drive: C
32bit or 64bit: 64 Bit
ram: 8gb
Corel programs: Paintshop Pro 2018

Re: No Points/Anchors/Selections

Postby Kathy_9 » Sun Aug 05, 2018 3:10 pm

This should help.

visible.JPG
click for larger image
Using PSP2019 version 21.1.0.22; X4 thru PSP2018 & PhotoMirage

http://www.flickr.com/photos/37153430@N03/
Kathy_9
Moderator
 
Posts: 2110
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Location: USA
operating_system: Windows 7 Professional
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motherboard: MSI 2A9C
processor: 2.80 gigahertz Intel Core i7 860
ram: 8GB
Video Card: NVIDIA GeForce GT 220
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Corel programs: PSPX4 ~2019; DrawX5; Painter 2018-19

Re: No Points/Anchors/Selections

Postby notyou87 » Sun Aug 05, 2018 4:17 pm

Kathy_9 wrote:This should help.

visible.JPG



Hi thanks but if you see the images I provided, that option is already selected and does not work :(
notyou87
 
Posts: 26
Joined: Wed Jun 27, 2018 3:45 pm
operating_system: Windows 8.1
System_Drive: C
32bit or 64bit: 64 Bit
ram: 8gb
Corel programs: Paintshop Pro 2018

Re: No Points/Anchors/Selections

Postby Kathy_9 » Sun Aug 05, 2018 5:09 pm

In that case have you tried Corel Support?

https://www.corel.com/en/support/?hptrack=mmsup
Using PSP2019 version 21.1.0.22; X4 thru PSP2018 & PhotoMirage

http://www.flickr.com/photos/37153430@N03/
Kathy_9
Moderator
 
Posts: 2110
Joined: Tue Nov 30, 2010 12:44 am
Location: USA
operating_system: Windows 7 Professional
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: MSI 2A9C
processor: 2.80 gigahertz Intel Core i7 860
ram: 8GB
Video Card: NVIDIA GeForce GT 220
sound_card: NVIDIA High Definition Audio
Hard_Drive_Capacity: 750GB
Monitor/Display Make & Model: HP 2010i 20" HD Ready LCD
Corel programs: PSPX4 ~2019; DrawX5; Painter 2018-19

Re: No Points/Anchors/Selections

Postby notyou87 » Wed Aug 08, 2018 5:17 pm

Kathy_9 wrote:In that case have you tried Corel Support?

https://www.corel.com/en/support/?hptrack=mmsup



Hi thanks I have contacted live chat today and they have escalated the problem to tech support and will get back to me via email.
I will post here with an update, especially if there is a solution for anyone else who may experience the same issue as me.
notyou87
 
Posts: 26
Joined: Wed Jun 27, 2018 3:45 pm
operating_system: Windows 8.1
System_Drive: C
32bit or 64bit: 64 Bit
ram: 8gb
Corel programs: Paintshop Pro 2018

Re: No Points/Anchors/Selections

Postby notyou87 » Mon Aug 13, 2018 3:54 pm

Ok so, I have 2 display adapters (one is Intel HD one is AMD Radeon)..
If I disable one (I tested the Intel) the anchors and nodes all show fine but I then constantly get errors on my PC saying my pc is not displaying correctly because the adapter is disabled.

Does anyone know of a possible solution? Support have not got back to me again since..
notyou87
 
Posts: 26
Joined: Wed Jun 27, 2018 3:45 pm
operating_system: Windows 8.1
System_Drive: C
32bit or 64bit: 64 Bit
ram: 8gb
Corel programs: Paintshop Pro 2018


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