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Postby wsmyth » Sun Sep 10, 2017 5:35 pm

Brand new ASP 3 user.

I am viewing a set of photos in a folder. I select one photo, and it appears in the main window. I need to change the date of the photo in the Metadata area. I click all over the place, and I cannot get the date area in Metadata to be editable. What am I doing wrong?

Thank you.
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wsmyth
 
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Corel programs: Aftershot 3

Re: Metadata

Postby Dutchmm » Mon Sep 11, 2017 1:21 pm

Hi

What you need to do is to:
    Bring up the Metadata tab (from what you say, you found it OK)
    Click the Default set of Metadata if you don't see the word "Default" in the top right corner of the Metadata tab
    Select the component of the date you wish to modify, for example, to modify the year to 2015, click the 2017 part
    Use the up/down arrows on the date field to increase or decrease the date

HTH
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Posts: 296
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sound_card: Intel AC97
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Monitor/Display Make & Model: Philips 28"
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Re: Metadata

Postby wsmyth » Mon Sep 11, 2017 4:27 pm

The date portion needs to be modified (from 26 to 21). I double-click on the day portion. (I have tried single-click; nothing happens.) It becomes highlighted. Up, down, right, left, etc. do nothing. Nothing changes in field.

It allows me to enter keywords below, but not to change the date or anything else in the upper Metadata information.

Thanks.
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wsmyth
 
Posts: 10
Joined: Sun Sep 10, 2017 5:25 pm
Location: Colorado
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
Hard_Drive_Capacity: 3TB
Corel programs: Aftershot 3

Re: Metadata

Postby wsmyth » Tue Sep 12, 2017 1:07 am

I forgot to say that there is NO up or down arrow on the screen. The date field is displayed, with the day portion, 26, highlighted. No keys work to change any value on the screen, and there is no arrow on the screen to click to make the value go up or down.
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wsmyth
 
Posts: 10
Joined: Sun Sep 10, 2017 5:25 pm
Location: Colorado
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
Hard_Drive_Capacity: 3TB
Corel programs: Aftershot 3

Re: Metadata

Postby Dutchmm » Tue Sep 12, 2017 7:22 pm

<quote>there is no arrow on the screen to click to make the value go up or down</quote>
I can only imagine that you have made the file write-protected in some way, either with a hardware or windows permission setting.
On mine, as soon as you call for the metadata tab, you see this:
[img]http:www.mikemurphy.nl/Capture.jpg[/img]
Dutchmm
 
Posts: 296
Joined: Sun Feb 05, 2012 8:55 am
operating_system: Linux
System_Drive: N/A
32bit or 64bit: 64 Bit
motherboard: Asus 97
processor: Intel i7 4785T
ram: 16GB
Video Card: Onboard Intel
sound_card: Intel AC97
Hard_Drive_Capacity: 2.5TB
Monitor/Display Make & Model: Philips 28"
Corel programs: ASP 3 Pro (and 2 and 1 before)

Re: Metadata

Postby Dutchmm » Tue Sep 12, 2017 7:23 pm

Forgot to say, although my main platform is Linux, the snapshot I showed you is from my Windows desktop. So we are not talking version differences here.
Dutchmm
 
Posts: 296
Joined: Sun Feb 05, 2012 8:55 am
operating_system: Linux
System_Drive: N/A
32bit or 64bit: 64 Bit
motherboard: Asus 97
processor: Intel i7 4785T
ram: 16GB
Video Card: Onboard Intel
sound_card: Intel AC97
Hard_Drive_Capacity: 2.5TB
Monitor/Display Make & Model: Philips 28"
Corel programs: ASP 3 Pro (and 2 and 1 before)

Re: Metadata

Postby wsmyth » Tue Sep 12, 2017 10:52 pm

I have checked the security and the read-only status of all the files and folders. All is clear. I will try Corel support, and let you know how it comes out. If anyone has any ideas, please let me know.
:(
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wsmyth
 
Posts: 10
Joined: Sun Sep 10, 2017 5:25 pm
Location: Colorado
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
Hard_Drive_Capacity: 3TB
Corel programs: Aftershot 3

Re: Metadata

Postby wsmyth » Wed Sep 13, 2017 4:52 am

I realized just now that I am using AfterShot 3 instead of AfterShot 3 Pro. I would not think that this makes a difference.

I did contact Corel technical support and they are looking into it.
Last edited by wsmyth on Wed Sep 13, 2017 5:27 am, edited 1 time in total.
User avatar
wsmyth
 
Posts: 10
Joined: Sun Sep 10, 2017 5:25 pm
Location: Colorado
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
Hard_Drive_Capacity: 3TB
Corel programs: Aftershot 3

Re: Metadata

Postby Dutchmm » Wed Sep 13, 2017 1:28 pm

Hmm
If you have bought a licence for ASP Pro, and have entered the key that goes with it, then things should go as I wrote. I can't simulate ASP 3 normal on the machine I have with me, so I can only hope your woes are down to this. And wish you good luck!
Dutchmm
 
Posts: 296
Joined: Sun Feb 05, 2012 8:55 am
operating_system: Linux
System_Drive: N/A
32bit or 64bit: 64 Bit
motherboard: Asus 97
processor: Intel i7 4785T
ram: 16GB
Video Card: Onboard Intel
sound_card: Intel AC97
Hard_Drive_Capacity: 2.5TB
Monitor/Display Make & Model: Philips 28"
Corel programs: ASP 3 Pro (and 2 and 1 before)

Re: Metadata

Postby wsmyth » Wed Sep 13, 2017 4:18 pm

It is AfterShot 3, not AfterShot 3 Pro. I got it free for buying VideoStudio Ultimate X10. I have not yet heard from Corel on what is wrong. This could be why I cannot change the Metadata, but I doubt it.
:(
User avatar
wsmyth
 
Posts: 10
Joined: Sun Sep 10, 2017 5:25 pm
Location: Colorado
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
Hard_Drive_Capacity: 3TB
Corel programs: Aftershot 3

Re: Metadata

Postby wsmyth » Wed Sep 20, 2017 4:10 pm

I cannot change Metadata with AfterShot 3. I need AfterShot Pro 3. I am returning to LightRoom. It also has facial recognition.
User avatar
wsmyth
 
Posts: 10
Joined: Sun Sep 10, 2017 5:25 pm
Location: Colorado
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
Hard_Drive_Capacity: 3TB
Corel programs: Aftershot 3


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