Unpredictable delete function

Bugs & Suggestions

Re: Unpredictable delete function

Postby BrianCee on Sun May 06, 2012 2:45 pm

Yes - the Aftershot pro development team are visiting these posts in the Aftershot Pro forum - but if you have a specific wish why not add it to the "wishlist" - which is what the developers concentrate on - you can find that wishlist here :-
viewtopic.php?f=90&t=44903


My VideoStudio demo videos - - - https://www.youtube.com/user/MrBrianCee
User avatar
BrianCee
Site Admin
 
Posts: 2780
Joined: Sat Jan 21, 2012 1:04 pm
Location: London England UK
operating_system: Windows 8.1
System_Drive: C
32bit or 64bit: 64 Bit
ram: 8GB
Hard_Drive_Capacity: 4TB
Monitor/Display Make & Model: HP

Re: Unpredictable delete function

Postby maggus on Sun May 06, 2012 5:28 pm

nyukuri wrote:I have the same bug - AfterShot deletes the wrong image, and its really ANNOYING!
Can anybody tell me if Corel is following these posts? Reading and actually considering them?
Because I tried contacting Corel over this - impossible, their forms on the website are a mockery, allegedly I didn't fill all the blanks... though the alleged blanks don't even exist on the form. User support really sucks... :(

I have quite a wish list for AfterShot Pro (cause I love it and I even more love to see it improved), any idea how one can make this known to Corel. To me they seem like a forteress impossible to penetrate....


Hi,

I often feel the same as you .... but have you ever tried bug reporting via "The Monkey" ? -- I already reported it, afx reported it, maybe you should also complain about this issue to raise its priority.
O.K., you do not get any feedback there and you can´t expect them to promise anything, but at least it should arrive at the developers (I hope). With little luck they´ll pick it up and fix it.

cheers
Markus
OpenSuse 11.4 (32bit)
Dell U2410
User avatar
maggus
 
Posts: 68
Joined: Fri Jan 13, 2012 2:51 am
operating_system: Linux
System_Drive: B
32bit or 64bit: 32 Bit

Re: Unpredictable delete function

Postby nyukuri on Mon May 07, 2012 5:39 am

THANK YOU!
in the mean time I had already found the wish list my self and posted my hopes and dreams :)
the surveymonkey was new to me, but I am using it - Thanx again!
nyukuri
 
Posts: 118
Joined: Sun May 06, 2012 1:37 pm
operating_system: Windows 7 Home Premium
System_Drive: C
32bit or 64bit: 64 Bit
ram: 4GB
Hard_Drive_Capacity: 500GB

Re: Unpredictable delete function

Postby cholmquist on Tue Jul 24, 2012 6:47 pm

Gosh, this bug has caused me to lose many valuable files.
I am shocked about it, really. Deleting another file than the one selected is pure insanity.
If the tool is so confused about which file it's operating on, maybe it could at least add the name to the MessageBox (Are you sure to delete master file XYZ) so the user has a chance to see it.

Since devs usually are hopeless in reproducing bugs, here are the very complicated steps, with many clicks involved.

1) Select image A
2) Right click -> Send selected files to batch > (Some batch)
3) Select Image B (or use next/prev keyboard)
4) Hit delete and confirm
5) Image A is deleted.
6) Enjoy.
cholmquist
 
Posts: 6
Joined: Tue Jul 24, 2012 6:28 pm
operating_system: Linux
System_Drive: S
32bit or 64bit: 64 Bit

Re: Unpredictable delete function

Postby nyukuri on Thu Jul 26, 2012 9:36 am

cholmquist wrote:6) Enjoy.


+1
nyukuri
 
Posts: 118
Joined: Sun May 06, 2012 1:37 pm
operating_system: Windows 7 Home Premium
System_Drive: C
32bit or 64bit: 64 Bit
ram: 4GB
Hard_Drive_Capacity: 500GB

Re: Unpredictable delete function

Postby RickHeath on Thu Jul 26, 2012 12:50 pm

I think part of the problem is that ASP doesn't use a separate pipeline/engine for stuff it does on screen and in batches. I don't know if the problem is therefore easily solvable by the programmers.

Changing your workflow slightly can prevent/reduce the problem. I find ASP works best by making changes to all images then sending them to a batch (that is primarily what it is designed for - outputting multiple image) at the end of the editing. Similarly with deleting - although I should perhaps point out that I don't delete files within ASP as I use a separate DAM app - mark your deletes as you go along (with the "reject" flag perhaps) then filter, select & delete in one go (& not while the output batch is running!).

Regards

Rick.
RickHeath
 
Posts: 51
Joined: Mon Jan 16, 2012 10:26 am
operating_system: Windows 7 Ultimate
System_Drive: C
32bit or 64bit: 64 Bit

Re: Unpredictable delete function

Postby grubernd on Thu Jul 26, 2012 1:01 pm

cholmquist wrote:Gosh, this bug has caused me to lose many valuable files.

while the bug falls under "needs immediate fixing" i wonder why you lost many valuable files.
just because the delete-function should work is not an excuse to re-use it.
use the Monkey to report bugs - include as much precise information as you can provide!
Bibble since 2004 - lots of it in my public archive: http://bilder.grubernd.at
User avatar
grubernd
Moderator
 
Posts: 198
Joined: Thu Jan 12, 2012 8:17 pm
Location: Graz, Austria
operating_system: Linux
System_Drive: G
32bit or 64bit: 64 Bit
processor: from atom to quadcore
Hard_Drive_Capacity: not enough

Re: Unpredictable delete function

Postby cholmquist on Thu Jul 26, 2012 11:18 pm

grubernd wrote:just because the delete-function should work is not an excuse to re-use it.

I can't parse that sentence, sorry.
Either way, I did not know until much later that delete did not do what I expected. I had a hunch that some images were gone that were not supposed to, but since I had batch processed and shipped to clients already I didn't investigate.
Then with some hobby pics I noticed clearly there were some issue and I tried to reproduce it, and found a way that works every time. This should be hotfixed asap imo, but well..
cholmquist
 
Posts: 6
Joined: Tue Jul 24, 2012 6:28 pm
operating_system: Linux
System_Drive: S
32bit or 64bit: 64 Bit

Re: Unpredictable delete function

Postby cholmquist on Thu Jul 26, 2012 11:27 pm

RickHeath wrote:Changing your workflow slightly can prevent/reduce the problem.

Yes, that's what I have done now. But without knowing why files were gone I couldn't change my workflow.. I actually first thought it was one of my batch schemes that deleted the files randomly, that's where I started looking. Only after investigating I realized that batch + delete is the core of the problem.
cholmquist
 
Posts: 6
Joined: Tue Jul 24, 2012 6:28 pm
operating_system: Linux
System_Drive: S
32bit or 64bit: 64 Bit

Re: Unpredictable delete function

Postby scorpi11 on Wed Sep 25, 2013 9:09 am

Hi,

I tried to find that info in the thread, maybe I just did not see it, but: is there an easy workaroud to avoid deletion of the wrong files? For now I just did chattr +i on the original files to avoid unwanted deletion.
scorpi11
 
Posts: 23
Joined: Thu Jun 13, 2013 3:31 pm
operating_system: Linux
System_Drive: Q
32bit or 64bit: 64 Bit
processor: Intel Core i5-2400
ram: 8GB
Video Card: Intel HD2000
Hard_Drive_Capacity: 4TB
Monitor/Display Make & Model: Eizo S2110W

Re: Unpredictable delete function

Postby grubernd on Wed Sep 25, 2013 11:12 pm

scorpi11 wrote:is there an easy workaroud to avoid deletion of the wrong files?

yes. adjust your workflow to not delete files in ASP at all. e.g. use rating or flags to mark the unwanted ones, then filter and move away. if you dont move them across physical drives this will also be much much faster than deletion.
use the Monkey to report bugs - include as much precise information as you can provide!
Bibble since 2004 - lots of it in my public archive: http://bilder.grubernd.at
User avatar
grubernd
Moderator
 
Posts: 198
Joined: Thu Jan 12, 2012 8:17 pm
Location: Graz, Austria
operating_system: Linux
System_Drive: G
32bit or 64bit: 64 Bit
processor: from atom to quadcore
Hard_Drive_Capacity: not enough

Re: Unpredictable delete function

Postby tundraquad on Thu Sep 26, 2013 3:48 am

grubernd wrote:yes. adjust your workflow to not delete files in ASP at all....

I don't know. Personally I never use libraries, catalogs... and do my entire workflow in File system. I never had any problem of deletion, copying or moving images right from ASP (linux). Could it make a difference?

So long,
tundraquad
 
Posts: 91
Joined: Tue Jan 17, 2012 4:25 pm
Location: Canada
operating_system: Linux
System_Drive: N/A
32bit or 64bit: 64 Bit

Re: Unpredictable delete function

Postby scorpi11 on Thu Sep 26, 2013 2:07 pm

grubernd wrote:yes. adjust your workflow to not delete files in ASP at all. e.g. use rating or flags to mark the unwanted ones, then filter and move away. if you dont move them across physical drives this will also be much much faster than deletion.


Only moving them away sounds like the will clutter the library forever. Usually, I don't even keep half of the pictures I take, so this workaround sounds quite inefficient to me.
scorpi11
 
Posts: 23
Joined: Thu Jun 13, 2013 3:31 pm
operating_system: Linux
System_Drive: Q
32bit or 64bit: 64 Bit
processor: Intel Core i5-2400
ram: 8GB
Video Card: Intel HD2000
Hard_Drive_Capacity: 4TB
Monitor/Display Make & Model: Eizo S2110W

Previous

Return to Bugs & Suggestions

Who is online

Users browsing this forum: No registered users and 1 guest