@ rogermal and all others who use Corel products beyond the "normal" ones like PSP or VS etc. and who have no how to question, but a problem like the one above.
Please always contact the support team in your country.http://www.corel.com/corel/pages/index.jsp?pgid=800145
If you scroll down, then you will find all phone numbers depending the country where you live. Please make sure that you are registered on http://www.corel.com
and after logging in into your account, you can find your PIN number in your account under "Support". We can also find you in our database with your e-mail address.
I work for the Corel UK Support. I will not give technical support through this forum and my answer is only related to this thread.