I recently upgraded from X3 to X4 and just noticed a Cropping and Re-sizing issue with X4. I submitted a support case but wanted to know if anyone else has experienced this. When I crop or re-size an image and then save it as a JPG, the size of the image prior to saving and the size displayed after saving and reopening are different. When I open the PRINT LAYOUT screen for the JPG, it confirms that the image was NOT re sized or cropped. It almost appears like there is an issue with the way X4 saves a JPG. When I perform the exact same cropping or re-sizing but save the image as a TIF, the problem does not happen. I also duplicated the cropping and re-sizing under X3, saved the image as a JPG and the problem did NOT happen. Has anyone else experienced this?
By the way, when I worked with tech support, they could not duplicate the problem on their system but when they remotely accessed my computer, they saw the problem. The only difference seems to be that I have a PC with a 3.33 gigahertz Intel Core i7 X 980 processor.
Canon Rebel 450d