X4 takes 5 minutes to boot up.

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X4 takes 5 minutes to boot up.

Postby ronj2 on Sat Sep 24, 2011 6:59 am

Ronj2 - 4 hours ago




X4 works fine for me on my 2yr old Vista 64bit quad machine with 8gigs except that it takes almost 5 minutes to boot up so I can use it. Any ideas?

The application boots up to the edit screen than I just get the busy signal for the next 4-5 minutes. Task manager shows it is not responding. Works fine after that.

I also have X2 and it works just fine. If I make any changes to the uncataloged folders or file format exclusions under preferences in X4 it does the same thing (5 minites wait) untill the changes have taken affect. With that in mind I believe its a cataloging issue. Once its up and running its no problem. This is a trial if that makes any difference.I have tried the reset while booting it up ( hold down the crtl & alt keys) and that causes the program to crash after I select okay from the reset menu. The program is reset though after reloading it.

I don't use a graphic card and can not get GL 3.0 support or higher if that maked any difference like it does with Corel DVD movie factory which won't work on my computer.
Last edited by ronj2 on Sat Sep 24, 2011 10:14 pm, edited 2 times in total.
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Re: X4 takes 5 minutes to boot up.

Postby flagpole on Sat Sep 24, 2011 10:29 am

mine sometimes takes longer than it shold. i think it's something to do with the licensing checks.
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Re: X4 takes 5 minutes to boot up.

Postby pwt on Sat Sep 24, 2011 11:00 am

I have exactly the same problem. I have occasionally had it load quickly but then it reverts to 5-10 minute start-up. I have tried resetting and re-installing to no avail. I'm pretty sure it is a catalogue issue. If it opens on the Manage screen you can see the scroll bar on the collections window change shape and move up and down before the window is populated with the folders. This takes several minutes.
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Re: X4 takes 5 minutes to boot up.

Postby teknisyan on Sat Sep 24, 2011 4:56 pm

There are many reasons why this happens. Mine just starts in less than 20 seconds... if it is taking you longer than it should... you can reset your workspace.

You can do that by pressing and holding down the SHIFT key then double-click on the PSP icon then when you received the message "DO YOU WAN TO RESTORE PAINTSHOP Pro TO ITS DEFAULT STATE?" just click OK.


If that did not work, you can RESTORE DATABASE by clicking on START > ALL PROGRAMS > PAINTSHOP PRO X4 > RESTORE DATABASE. Of course all the steps that I mentioned will remove any customization that you setup.
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Re: X4 takes 5 minutes to boot up.

Postby ronj2 on Sat Sep 24, 2011 7:30 pm

Thanks for the advice. I have tried the recommendations above and it still takes 5 minutes before I can use it.
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ram: 8GB
Video Card: Intel G33 G31 Express Chipset Family
sound_card: Realtek High Definition Audio
Hard_Drive_Capacity: 640G
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Re: X4 takes 5 minutes to boot up.

Postby ronj2 on Sat Sep 24, 2011 9:26 pm

After trying all the recommendations and having no luck I purchased the ultimater version and re-downloaded it after uninstalling. Now after I added a bunch of folders to the uncataloged list X4 boots up and is running in about 7 seconds. I also boot up to the edit screen and have the organizer turned off in all three tabs.

One thing also, the download from the email link for the paid version of Ultimate installed differently as far as prompts go asking me for info that the reg version did not. What ever the case X4 boot up fast now. Thanks for the help.
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ram: 8GB
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sound_card: Realtek High Definition Audio
Hard_Drive_Capacity: 640G
Monitor/Display Make & Model: HP w2338h

Re: X4 takes 5 minutes to boot up.

Postby pwt on Sun Sep 25, 2011 12:18 pm

I still can't get my trial version to load quickly - I've reset the program and the database several times with no effect. I do have a lot of images on my hard disk so I suspected the database but Ronj2's experience suggests it might be to do with the licencing. I'm reluctant to buy the full version when the loading on the trial is so slow. I have X3 loading fine on my machine so I guess I will have to stick with that. :(
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Re: X4 takes 5 minutes to boot up.

Postby Simone Corel UK on Tue Sep 27, 2011 12:03 pm

Hi to all

All versions of PSP since version 11 have in common that the organizer is checking all folders in My Documents. It can take ages to get it to start the first time because it begins to catalogue immediately. 10.000 images take about 1.5 hours ???

I would suggest, you install PSPX4, allow the program to initialize, then launch it. Give it all the time it needs.

If it works, go to File - Preferences - Manage and exclude for example all folders containing your documents.

uncataloged_folders.jpg


This will have no impact on using the Organizer.

Please keep in mind that each reset of workspace/database of course forces PSP again to catalogue all folders in My Documents ... :roll:

I personally have no docs in My Documents and X4 launches very fast in Edit mode in few seconds.
Last edited by Simone Corel UK on Tue Sep 27, 2011 1:45 pm, edited 1 time in total.
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Re: X4 takes 5 minutes to boot up.

Postby flagpole on Tue Sep 27, 2011 1:07 pm

thanks. excluded c:\ d:\ w:\ x:\

i hate all this organiser stuff. I'm only interested in edit.
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Re: X4 takes 5 minutes to boot up.

Postby Tadjio on Tue Sep 27, 2011 1:37 pm

"Uncataloged Folders" or "Excluded Folders" as it used to be called are described in the Help System as:
"Specify folders to exclude from cataloging"


If you click on such a folder in Manage Mode, no Images appear
BUT
if you click on it again, all the contents is neatly cataloged for you :shock:

I have resorted to keeping all my images out of "My Pictures" and sub-folders
and I have 'Excluded' most other folders apart from my genuine photo folders.
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Re: X4 takes 5 minutes to boot up.

Postby pwt on Wed Sep 28, 2011 6:31 pm

Thank you Simone, that seemed to work. I excluded My Documents folder and now PSP loads quickly even thouygh there were no picture files in My Documents.
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Re: X4 takes 5 minutes to boot up.

Postby cmiked on Tue Apr 03, 2012 4:25 am

I have the same issue. I've followed all of the ideas here and still end up watching it spin. The insulting thing is how quick the ad for something else Corel related pops up. I've been using PSP since the JASC days prob version 3. If this is what it has become, I've bought my last version.
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Re: X4 takes 5 minutes to boot up.

Postby Simone Corel UK on Wed Apr 04, 2012 3:32 am

@cmiked : check the cache in your case and delete the content.
I work for the Corel UK Support. I will not give technical support through this forum and my answer is only related to this thread.
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Re: X4 takes 5 minutes to boot up.

Postby brucet on Wed Apr 04, 2012 4:40 pm

I have a 64bit i3 ASUS laptop that I use while traveling. (Which I'm doing at the moment). 4 gig of ram. It takes 5-6 seconds to start up PSPx4.

So it's not PSPx4 as such but more than likely your settings in preferences.

It would be a good idea if someone had the time to put their preference settings on a post somewhere so that those who are having issues could copy them as a starting point. I'll see if I can get the time but I'll be pushing.

By the way I have no photos in the 'My Documents' folder. As Simon points out that maybe an issue. All my photos are in the 'My Pictures' folder.
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Re: X4 takes 5 minutes to boot up.

Postby ronj2 on Fri Jul 20, 2012 1:10 am

The latest update fixed the 5 minute start up for me. Now I am using X5 and have 2 minute start ups.
Last edited by ronj2 on Mon Dec 24, 2012 7:12 am, edited 1 time in total.
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Hard_Drive_Capacity: 640G
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