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Can't view the preview screen

 
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Gary Voth



Joined: 23 Dec 2006
Posts: 11
Location: Canada
PostPosted: Mon Aug 03, 2009 6:53 am    Post subject: Can't view the preview screen Reply with quote
For a while the program has worked well - however I now need to do a project and after loading it up - I get green screen (though) I can hear the music in the background.. Help?

Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 3 (2600.xpsp_sp3_gdr.090206-1234)
Language: English (Regional Setting: English)
System Manufacturer: INTEL_
System Model: D915GAG_
BIOS: BIOS Date: 12/01/04 02:25:31 Ver: 08.00.10
Processor: Intel(R) Pentium(R) 4 CPU 3.00GHz (2 CPUs)
Memory: 1502MB RAM
Page File: 653MB used, 2226MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: /PackageInstall
DxDiag Version: 5.03.2600.5512 32bit Unicode
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GVOTH
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vidoman
Site Admin


Joined: 10 May 2005
Posts: 8562
Location: Kansas, USA
PostPosted: Mon Aug 03, 2009 7:14 am    Post subject: Reply with quote
Have you done a recent update of Direct X? Go HERE and download the latest MS Direct-X drivers. The most current is dated March 2009. This seems to fix similar issues with VS's Burn module.
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Gary Voth



Joined: 23 Dec 2006
Posts: 11
Location: Canada
PostPosted: Mon Aug 03, 2009 9:53 pm    Post subject: Blank Screen Reply with quote
I tried this solution and it works! Very Happy Thanks for the help!
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