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Export just hanging up on specific high resolution photos

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Export just hanging up on specific high resolution photos

Postby chrisLB » Wed Jan 10, 2018 10:36 pm

Hi,
besides having the application crashing frequently I have currently the problem, that I am just not able to export two specific photos. If I start an export (any option, I tested serveral configurations, from full resolution to small resolutions), it just takes forever. Both images have comparable high resolutions, because they are orginally stiched to a panorama. However, the application should either return with an error or best, just do the job.

I have uploaded the original images and my corrections xmp files here: https://www.dropbox.com/s/aupfvmc8btgck ... t.rar?dl=0

Please respect the copyright of the photos.

Can anyone reproduce it?

@Corel: Could you please debug this, should be pretty easy to see what causes the problem, if it is reproducable.

Thanks in advance,
Chris
chrisLB
 
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Re: Export just hanging up on specific high resolution photo

Postby prairiedog » Thu Jan 11, 2018 6:14 pm

Hi Chris

I've just tried it on Aftershot Pro 2 under Windows 10 and both photos were exported without problems. I don't have access to Aftershot Pro 3 so unable to test the current version.

Hope that's useful,
Demetris
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Re: Export just hanging up on specific high resolution photo

Postby hannes_hab » Fri Jan 12, 2018 10:12 am

I tried it on the newest ASP 3 on Linux (Ubuntu 14.4 LTS) - not working!
I had that problem too with some big panoramas of my own.
I noticed that "jpg Fullsize" (JPG-Vollbild) is not working but jpg-contactsheet (JPG-Korrekturbogen) works!
So ASP seems to be able to process but has problems with fullsize ...
regards Hannes
austria

Nikon D7000 + D70, Nikon P6000, Nikon P330, Nikon coolscan LS 2000 with Vuescan
bibble 4, bibble 5, ASP mostly on Ubuntu 14.04 ( sometimes Suse Linux 11.4 or WIN7)
hannes_hab
 
Posts: 236
Joined: Sat Jan 14, 2012 4:49 am
Location: Austria
operating_system: Linux
System_Drive: Z
32bit or 64bit: 64 Bit
motherboard: ASUSTeK P8H77-I
processor: Intel Core i7 3770K 3.5 GHz x 8
ram: 16 GB
Video Card: AMD Radeon R7 200 Series
sound_card: Radeon HD 7700 7800 Sapphire
Hard_Drive_Capacity: 2x250GbSSD
Monitor/Display Make & Model: LG IPS 21:9 UltraWide 34UM95-P 3440x1440
Corel programs: AfterShotPro 1, 2, (3)

Re: Export just hanging up on specific high resolution photo

Postby chrisLB » Sat Jan 13, 2018 1:29 pm

Thanks Hannes and Demetris for testing.

I can also now confirm that I have the same problem on another Computer with Linux and AfterShot Pro 3. My initial test was on Windows 10 and AfterShot Pro 3. Both computer have plenty of RAM >=12GB and should be fast enough for processing.

The resolution cannot be the only problem, I have already exported other panoramas with even higher resolution.

@Corel: Can you please create a bug report for you development team? Or where do I have to do this?

Kind regards
Christopher
chrisLB
 
Posts: 8
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operating_system: Linux
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32bit or 64bit: 64 Bit

Re: Export just hanging up on specific high resolution photo

Postby hannes_hab » Sat Jan 13, 2018 1:38 pm

regards Hannes
austria

Nikon D7000 + D70, Nikon P6000, Nikon P330, Nikon coolscan LS 2000 with Vuescan
bibble 4, bibble 5, ASP mostly on Ubuntu 14.04 ( sometimes Suse Linux 11.4 or WIN7)
hannes_hab
 
Posts: 236
Joined: Sat Jan 14, 2012 4:49 am
Location: Austria
operating_system: Linux
System_Drive: Z
32bit or 64bit: 64 Bit
motherboard: ASUSTeK P8H77-I
processor: Intel Core i7 3770K 3.5 GHz x 8
ram: 16 GB
Video Card: AMD Radeon R7 200 Series
sound_card: Radeon HD 7700 7800 Sapphire
Hard_Drive_Capacity: 2x250GbSSD
Monitor/Display Make & Model: LG IPS 21:9 UltraWide 34UM95-P 3440x1440
Corel programs: AfterShotPro 1, 2, (3)

Re: Export just hanging up on specific high resolution photo

Postby hannes_hab » Sat Jan 13, 2018 1:44 pm

or: https://www.facebook.com/CorelAfterShotPro/
but - I had the experience that they do noting ...

even simple things are not solved - for example - they say that the nikon coolpix P330 is supported - but color and contrast are totally wrong - I do the following: with exiftool say that the nikon coolpix P330 files are nikon coolpix P7800 files - and everything is fine - reported this at several channels (about 2 years ago) - but noting happend - so I still run exiftool ...

so I wish you the best ...
regards Hannes
austria

Nikon D7000 + D70, Nikon P6000, Nikon P330, Nikon coolscan LS 2000 with Vuescan
bibble 4, bibble 5, ASP mostly on Ubuntu 14.04 ( sometimes Suse Linux 11.4 or WIN7)
hannes_hab
 
Posts: 236
Joined: Sat Jan 14, 2012 4:49 am
Location: Austria
operating_system: Linux
System_Drive: Z
32bit or 64bit: 64 Bit
motherboard: ASUSTeK P8H77-I
processor: Intel Core i7 3770K 3.5 GHz x 8
ram: 16 GB
Video Card: AMD Radeon R7 200 Series
sound_card: Radeon HD 7700 7800 Sapphire
Hard_Drive_Capacity: 2x250GbSSD
Monitor/Display Make & Model: LG IPS 21:9 UltraWide 34UM95-P 3440x1440
Corel programs: AfterShotPro 1, 2, (3)

Re: Export just hanging up on specific high resolution photo

Postby chrisLB » Sat Jan 13, 2018 6:12 pm

Thanks for the link. I just send this problem there.

Too sad that they do not work on this, I could easily do it myself, but then they would have to release the source code! 8)
chrisLB
 
Posts: 8
Joined: Tue Oct 29, 2013 11:02 pm
operating_system: Linux
System_Drive: C
32bit or 64bit: 64 Bit


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