by Ron P. on Fri Feb 22, 2008 5:38 pm
Have you tried doing a search on your PC for that file? It installs with any of Ulead programs. I have 20 of them on my PC. It's apparently tied to the installshield.
When you're attempting to uninstall, are you canceling when you get the prompt about installing? I know when you try to "over-install" it will uninstall the program, before allowing the program to re-install. Try having the CD in your CD tray when doing the uninstall. It may be looking for some file on the CD before uninstalling.
If you're running WinXP, try doing a system restore, to just before installing the program.
Ron Petersen, Web Board Administrator