Unable to create case in Corel's support system

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Unable to create case in Corel's support system

Postby aaronlawrence on Fri Apr 20, 2012 1:10 am

When I try creating cases (asking a question) through the Corel system, I just get this amusing error

Your case has been created!
X Case creation fail

I can't figure out any way to tell Corel about this, can someone here do so?
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Re: Unable to create case in Corel's support system

Postby teknisyan on Fri Apr 20, 2012 7:19 pm

I'm sorry about this aaronlawrence, this has been reported already and we are currently investigating the problem. Also can you send me via Private Message of this forum your details of your problem and your corel.com login, so that I can forward your concern to the tech support team.
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Re: Unable to create case in Corel's support system

Postby aaronlawrence on Sun Apr 22, 2012 10:39 pm

Thanks, I sent the details by PM.

Perhaps Corel could disable the case creation until it's fixed, because right now you get to type everything in and then have it discarded.
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