Activation key for PhotoImpact X3

Postby kowi on Mon May 02, 2011 10:33 am

At Amazon I bought a box version of the program above . I registered the product with the attached serial number.
Starting the program it says: "You can use the program 0 days".
I miss an activation key to activate the program. Where can I get one?
kowi
 
Posts: 3
Joined: Mon May 02, 2011 10:15 am
operating_system: Windows 7 Home Premium
System_Drive: C
32bit or 64bit: 64 Bit

Re: Activation key for PhotoImpact X3

Postby Ron P. on Mon May 02, 2011 12:58 pm

Welcome to the forums, :)

You can start here:
http://corel.force.com/index/articles/e ... structions
Ron Petersen, Web Board Administrator
User avatar
Ron P.
Site Admin
 
Posts: 12017
Joined: Tue May 10, 2005 12:45 am
Location: Kansas, USA
operating_system: Windows 8
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: Hewlett-Packard 2AF3 1.0
processor: 3.40 gigahertz Intel Core i7-4770
ram: 16GB
Video Card: NVIDIA GeForce GTX 645
sound_card: NVIDIA High Definition Audio
Hard_Drive_Capacity: 4TB
Monitor/Display Make & Model: Dell SE198WFP-Desktop

Re: Activation key for PhotoImpact X3

Postby kowi on Mon May 02, 2011 1:17 pm

Thanxs for you replay Ron.
I'm from Germany and Ihave just contacted the support via email but until today I've become no answer. My case number is: 01015423 - started at April 22.
A telephone contact with corel support in Germany (Munic) was not successful, because nobody answered my call.
Who can help me?
kowi
 
Posts: 3
Joined: Mon May 02, 2011 10:15 am
operating_system: Windows 7 Home Premium
System_Drive: C
32bit or 64bit: 64 Bit

Re: Activation key for PhotoImpact X3

Postby Ron P. on Mon May 02, 2011 6:24 pm

Sorry, we can not provide that type of help. This is a User forum, staffed by users just like you. The only way to activate a program is through Corel.
Ron Petersen, Web Board Administrator
User avatar
Ron P.
Site Admin
 
Posts: 12017
Joined: Tue May 10, 2005 12:45 am
Location: Kansas, USA
operating_system: Windows 8
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: Hewlett-Packard 2AF3 1.0
processor: 3.40 gigahertz Intel Core i7-4770
ram: 16GB
Video Card: NVIDIA GeForce GTX 645
sound_card: NVIDIA High Definition Audio
Hard_Drive_Capacity: 4TB
Monitor/Display Make & Model: Dell SE198WFP-Desktop

Re: Activation key for PhotoImpact X3

Postby kowi on Mon May 02, 2011 7:28 pm

ok, I'll try to becom help from Corel and hope that someone of the support will give me a reaction to my case number.
Otherwise I will send the program back!
kowi
 
Posts: 3
Joined: Mon May 02, 2011 10:15 am
operating_system: Windows 7 Home Premium
System_Drive: C
32bit or 64bit: 64 Bit

Re: Activation key for PhotoImpact X3

Postby teknisyan on Tue May 03, 2011 9:36 pm

Hello Kowi,

I've escalated your issue and you should hear from our Customer Service Department. But regarding your concern, if you bought a box Photoimpact X3, it should no longer ask you for an activation code. Activation code are only use if you purchased the download version, another thing is the installer in the disc may be a download.
Like reading blogs?
About Tech
About Sports
Pnoy.Me - A URL Shortener
Follow me on Facebook & Twitter
User avatar
teknisyan
 
Posts: 2424
Joined: Wed Oct 06, 2010 4:18 pm
Location: Riyadh, KSA
operating_system: Windows 7 Home Premium
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: Sony Corporation VAIO
processor: Intel Corel i5
ram: 4 GB
Video Card: ATI Mobility Radeon HD 5650
sound_card: Realtek HD Audio
Hard_Drive_Capacity: 500 GB

Re: Activation key for PhotoImpact X3

Postby Simone Corel UK on Wed May 04, 2011 7:51 am

I work for the Corel UK Support. I will not give technical support through this forum and my answer is only related to this thread.
Simone Corel UK
Corel
 
Posts: 292
Joined: Sun Feb 28, 2010 6:59 am
Location: UK, Maidenhead, Berkshire
operating_system: Windows 8
System_Drive: C
32bit or 64bit: 64 Bit


Return to PhotoImpact

Who is online

Users browsing this forum: No registered users and 8 guests