NEW! Corel PaintShop Pro 2018

PSP2018 installer not downloading

Corel Paint Shop Pro

Moderator: trueblue

PSP2018 installer not downloading

Postby azakihun » Sun Sep 03, 2017 7:18 pm

Hi!

I need a little help.
I only see the changeing pictures. 0% progress. 0 MB/ 0GB. I accept the licence agreement (the text is missing!only white space)

Image
fecnikek.blogspot.com
User avatar
azakihun
 
Posts: 9
Joined: Sun Oct 07, 2012 12:01 pm
Location: Hungary
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
processor: Intel Core8TM i5-4440 CPU 3.10GHz
ram: 8GB
Video Card: Intel HD Graphics 4600
sound_card: Realtech High Definition Audio
Hard_Drive_Capacity: 2TB
Monitor/Display Make & Model: DELL Ultrasharp
Corel programs: PSPX9

Re: PSP2018 installer not downloading

Postby boototter » Mon Sep 04, 2017 5:17 pm

Problem confirmed.
Same thing happening on a notebook that is above minimum requirements.
No EULA text, no file downloading. But the photo's do show well.

Tried for 3 days, persistent problem.
boototter
 
Posts: 2
Joined: Mon Sep 04, 2017 5:02 pm
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
processor: intel i5 and i7

Re: PSP2018 installer not downloading

Postby robsoncabanas » Fri Sep 08, 2017 2:45 am

The same problem here. I made contact with the support and I`ve followed all instructions, but the problems persists. I`ve tried with three different computers in differents nets, even by GSM phone net I`ve tried.
robsoncabanas
 
Posts: 3
Joined: Fri Sep 08, 2017 2:35 am
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit

Re: PSP2018 installer not downloading

Postby josephlin » Fri Sep 08, 2017 2:46 am

Hello All,

We are sorry to know you've encountered this installation issues. We are pleased to assist you to solve this problem but we may need your help to provide more information for reference.

Q1, What OS you are running on your system? Windows 10 64bit? English, French? Please specify the version in detail.
Q2, What PSP version you try to install? The trial version that downloaded from Paintshop Pro website? Or it's a purchased version. Pro or Ultimate?
Q3, If what the installer you executed is "Purchased" version, when you encounter the problem, please check if a "pspxxx.zip" file could be found in the same installer folder (path). Please also share this info with us.

Quick testing: Could you help to proceed windows update and ensure your system has got the up-to-date version? After that, restart your system and re-install the PSP2018 again. Let us know if it can solve this installation problem. Thank you in advance.


Cheers
Joseph Lin
Product Manager, Corel PaintShop Pro / AfterShot Pro
josephlin
Corel
 
Posts: 110
Joined: Mon Jul 12, 2010 2:44 am
operating_system: Windows 7 Ultimate
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: Intel 6 series_C200
processor: Inte i5-2500k
ram: 4GB
Video Card: nVidia GTX 550i
sound_card: Singmatel
Hard_Drive_Capacity: 1TB

Re: PSP2018 installer not downloading

Postby robsoncabanas » Fri Sep 08, 2017 2:59 am

Same problem here.
Windows 10 64 bit Portuguese
Trying to install Demo version of Paintshop pro 2018 from Corel website.
robsoncabanas
 
Posts: 3
Joined: Fri Sep 08, 2017 2:35 am
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit

Re: PSP2018 installer not downloading

Postby robsoncabanas » Sun Sep 17, 2017 2:38 am

Any Solutions!!!!!!! I can't download PSP 2018 form web site yet!!!!
robsoncabanas
 
Posts: 3
Joined: Fri Sep 08, 2017 2:35 am
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit

Re: PSP2018 installer not downloading

Postby JoeB » Sun Sep 17, 2017 9:40 pm

robsoncabanas wrote:Any Solutions!!!!!!! I can't download PSP 2018 form web site yet!!!!


I would tell Corel that, because they are unable to solve the problem, they should just either point you to a site where you can download all of the installation files (instead of just an installer that has to fetch the files from Corel) or email you the full install program.
Regards,

JoeB
Using PSP X9 and 2018, 32-bit
JoeB
 
Posts: 1383
Joined: Fri Mar 28, 2008 10:04 pm
Location: Canada
operating_system: Windows 8.1
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: LENOVO 4524PE4 ThinkCentre M91p
processor: 3.10 gigahertz Intel Quad Core i5-2400
ram: 8 GB
Hard_Drive_Capacity: 4.6 TB
Corel programs: PSP 9, X7 to 2018, 32 & 64-bit

Re: PSP2018 installer not downloading

Postby excalibur1814 » Wed Sep 20, 2017 12:35 pm

It did this to me 'within' the company firewall and no matter what I did it wouldn't download. Moved to the standard BT wireless and the download started.

Might not help anyone but at least it's information.
excalibur1814
 
Posts: 8
Joined: Fri Jun 02, 2017 9:44 am
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
ram: 32GB
Video Card: nVidia 980
sound_card: Onboard
Hard_Drive_Capacity: 4TB
Monitor/Display Make & Model: AOC U3477PQU
Corel programs: Videostudio x10, PSP x9

Re: PSP2018 installer not downloading

Postby Radim » Fri Sep 22, 2017 12:20 pm

Please check if you have latest version of Internet Explorer. Seems like some "lazy" :D programmers depends on latest IE stuffs in installer. For me it showed above intaller dialog a confirmation bar if I want to allow run IE Javascript on my computer... Uff. :(
User avatar
Radim
 
Posts: 476
Joined: Mon Nov 01, 2010 5:54 pm
operating_system: Windows 8
System_Drive: C
32bit or 64bit: 32 Bit

Re: PSP2018 installer not downloading

Postby jizzen » Sat Sep 30, 2017 10:15 am

I have exactly the same problem and can not solve it. Have tried to download the trial version for weeks, but nothing happens in the download window. I use Windows 10 and have tried to disolve both my anti virus and the firewall.
jizzen
 
Posts: 4
Joined: Sat Sep 30, 2017 9:51 am
Location: An island in the south part of Sweden
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: Asus Z97-A ATX
processor: Intel Core i7 4790K 4.00GHz
ram: 32 GB
Video Card: NVIDIA GeForce GTX 750 Ti
sound_card: M-Audio Audiophile 2496
Hard_Drive_Capacity: 3 TB
Monitor/Display Make & Model: Asus PB278Q
Corel programs: ACDSee Pro 2018 (no Corel program)


Return to Paint Shop Pro

Who is online

Users browsing this forum: No registered users and 22 guests