Paint Shop Pro X2 install error 1904 and organizer problem

Postby hilbil on Thu May 13, 2010 9:22 am

Gives me this error "Product: Corel Paint Shop Pro Photo X2 -- Error 1904.Module C:\Program Files (x86)\Common Files\Corel\PSPThumbShellExt\PSPThumbShellExt.dll failed to register. HRESULT -1073741819. Contact your support personnel." If i select skip the install will continue. Also why doesn't the organizer remember the folders that i have added there? Everytime start the program i have to add the folders back.

Windows 7 x64 Home Premium, UAC is disabled
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Re: Paint Shop Pro X2 install error 1904 and organizer probl

Postby bigfatron on Thu May 13, 2010 12:32 pm

Have you tried installing it as Administrator to see if that makes any difference?
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Re: Paint Shop Pro X2 install error 1904 and organizer probl

Postby hilbil on Thu May 13, 2010 6:05 pm

I have tried install as admin, still error. When i reinstall windows the paint shop pro installs just fine but the organizer still does not remember the added folders. Windows application log shows error each time i close paint shop pro:

Corel Paint Shop Pro Photo.exe
12.5.0.0
48a93524
atioglxx.dll_unloaded
0.0.0.0
4afb7a47
80000004
07b1d15c
bf0
01caf2bcc0ca13cc
C:\Program Files (x86)\Corel\Corel Paint Shop Pro Photo X2\Corel Paint Shop Pro Photo.exe
atioglxx.dll
42849621-5eb0-11df-b6a0-00262d73d364
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Re: Paint Shop Pro X2 install error 1904 and organizer probl

Postby sjj1805 on Thu May 13, 2010 10:59 pm

Try registering the dll manually. Please Click Here
If you have the RUN option enabled in Windows 7 then you would enter in the RUN box
REGSVR32 "C:\Program Files (x86)\Common Files\Corel\PSPThumbShellExt\PSPThumbShellExt.dll"
You can also use this tool
Regards, Steve Jones, Web Board Administrator
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Re: Paint Shop Pro X2 install error 1904 and organizer probl

Postby hilbil on Mon May 17, 2010 11:21 am

Now i know why the organizer doesn't remember the added folders, It doesn't create LastDBTreeSel.PspCache file, is there a way to fix this? Does the atioglxx.dll error have something to do with this?
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Re: Paint Shop Pro X2 install error 1904 and organizer probl

Postby hilbil on Mon May 17, 2010 6:12 pm

I got rid off the atioglxx.dll error, i downloaded the newest ati display driver 10.4 and copy new atioglxx.dll over the old one. I can't install the whole display driver because the install manager wont find display card. Now Paint Shop Pro organizer does make the LastDBTreeSel.PspCache file but it still does not remember the added folders.
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Re: Paint Shop Pro X2 install error 1904 and organizer probl

Postby Trev Bowden on Tue May 18, 2010 8:07 pm

You may find that you have downloaded drivers for a Graphic card When you wanted a Mobile Version that uses the On board chip
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Re: Paint Shop Pro X2 install error 1904 and organizer probl

Postby hilbil on Tue May 18, 2010 9:44 pm

I found newest 10.4 mobility driver that installed just fine. Organizer still wont remember the added folders and now it doesn't create the LastDBTreeSel.PspCache file again. No errors in windows logs
Last edited by hilbil on Mon Aug 02, 2010 2:36 pm, edited 1 time in total.
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Re: Paint Shop Pro X2 install error 1904 and organizer probl

Postby Trev Bowden on Tue May 18, 2010 11:46 pm

Try checking (if not checked)
'keep last view' in General Program Preferences --->default launch workspace.
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Re: Paint Shop Pro X2 install error 1904 and organizer probl

Postby hilbil on Wed May 19, 2010 1:25 pm

There is no "keeep last view" or anything called default launch workspace in General Program Preferences.
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Re: Paint Shop Pro X2 install error 1904 and organiser probl

Postby Trev Bowden on Wed May 19, 2010 2:33 pm

Thats because I was Thinking X3. Now I know X2 and X3 share Database but Looking in my X" locations Shows it uses Appdat\Temp where as X3 uses appdate\corel where the last db treeset is but there is not One in the X2 temp but I will search x2 folders. Did you trial x3 at any time/
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Re: Paint Shop Pro X2 install error 1904 and organiser probl

Postby Trev Bowden on Wed May 19, 2010 2:51 pm

Interesting I have found that Whichever is last to close X3 Organiser or X2 browser set's the last folder opened in the same LastDbTreesel.psp Cache.
None of which helps In the browser not remembering you added Folders
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Re: Paint Shop Pro X2 install error 1904 and organizer probl

Postby hilbil on Wed May 19, 2010 4:33 pm

I did try X3 trial, didn't like it, runs slower then X2 and it had the same organizer problem, actually thats when i realize the organizer problem, so i went back to X2.
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Re: Paint Shop Pro X2 install error 1904 and organizer probl

Postby Tim Morrison on Sat Jun 05, 2010 8:03 am

Sorry to get to this rather late, but it seems to me that the culprit will be some security software that is either preventing PSP writing to the application's user data folder, or is deleting data from there. It could be a registry cleaner, file overwrite protection or some sort of history or evidence deleter that is designed to clean up cache files to prevent someone being able to see what you've been doing recently.
If it is a registry cleaner, uninstall it... you don't need to clean your registry.
Otherwise look through the options on antivirus, malware or privacy software to try and identify the setting that could cause the problem.
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Re: Paint Shop Pro X2 install error 1904 and organizer probl

Postby hilbil on Sun Jun 20, 2010 10:02 am

I don't have any realtime spyware or registry protection software, only antivir free version virus software and Outpost firewall. I have tried to run psp with antivir disabled no help.
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