Postby phpbbadmin on Fri Nov 25, 2005 4:30 am

Before asking questions in this forum, have you checked everything in the USER MANUAL and README of the program? Also, please look in the Corel Knowledge Base. Then use Search because someone may have already asked the same question.

If you have not already done so, click on User Control Panel, then go to the Profile tab in the forum header and fill in the fields titled:
Operating System:
Graphic Card:
Sound Card:
Hard Disk Drive:

For problems not covered, please use this copyable format in posting your questions:

SUBJECT: Please use a subject that describes your exact problem

Describe your problem:

Properties of your source files (format, file size, where did you get it?):

What devices are involved and their mode of connection?:

Project Settings (important):

Output format (file, DVD, VCD, SVCD):


Error Codes (if any):

Product Version: e.g. MSP7 or MSP8

By following these simple rules, you will increase your chances of obtaining a solution to your problem.

If you are experiencing problems and have a codec pack installed, please read here.

Thank you

(modified by Trevor 17th November 2011)
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Postby sjj1805 on Thu Mar 15, 2007 2:27 am

There now exists several different versions of the various Ulead products.
To further assist with troubleshooting errors please include the Full Version number of your software.

Using MovieFactory as an example:
DVD MovieFactory Version 4 Disc Creator (ESD Download)
DVD MovieFactory Version 4 Disc Creator (Boxed Version)
DVD MovieFactory Version 4 LE

Please also indicate if you have installed any service packs.
Regards, Steve Jones, Web Board Administrator
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32bit or 64bit: 32 Bit
motherboard: Equium P200-178
processor: Intel Pentium Dual-Core Processor T2080
ram: 2 GB
Video Card: Intel 945 Express
sound_card: Intel GMA 950
Hard_Drive_Capacity: 1160 GB

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