It turns out that my WinDVD Pro 11 was never registered. I assumed it was automatically registered during the online purchase but it wasn't, so I was able to register it now and receive a 90 day support code which I used to report this problem. It's kind of silly that you have to have a support code, which costs money after the initial 90 days, just to report a problem that is clearly a bug in their product. Hey Corel - I have 25 years experience with software QA, software engineering and sustaining engineering in the "shrink wrap" sector and I can assure you that that kind of policy will result in stale, mediocre products and zero goodwill, which is an intangible, but professionally quantifiable item that adds actual value to a product and a company. In any case, I imagine they must have already been aware of the problem as it has been around for some time, but at least now I know that it is officially reported. Their response to the report was:
"After reviewing this support inquiry regarding WinDVD Pro 11 and not having the ability to play new releases BluRay movie, like your Skyfall, Abraham Lincoln Vampire Hunter, Taken 2 and Red Dawn movies. It's shows the known limitation in the program which is also experienced by other users of this program.
You may receive the message 'Error R09', once a Blu - ray disc in inserted in your tray and after manufacturer's logo appears. The request to update the AACS key for the program, is a common happenstance when new titles are released. Each BluRay disc has a folder called CERTIFICATE on it that contains disc instructions to be allowed to play with software players.
Unlike stand-alone BluRay players which are universally unlocked for playback, applications, such as our own WinDVD must jump through proverbial hoops to allow access to the discs.
The reason you are getting this message is that the current version of WinDVD does not know how to read these newer Certificates. We have submitted the request to our engineering team supply us with the necessary updates for our customers and are still waiting for this patch to be released."
There is some boilerplate there that is not entirely relevant and it says that this problem has been submitted to engineering, which implies that it has not been submitted before - assuming that they are able to track issues in their system - but I really doubt that they were previously unaware of the issue. I guess we will have to wait and see if an update is forthcoming, but I have no real expectations at this point.