NEW! Corel PaintShop Pro 2018

DVD MovieFactory 7 Pro blocks

Moderator: DVDDoug

DVD MovieFactory 7 Pro blocks

Postby johnrose » Thu Aug 29, 2013 2:58 pm

Hello,

I bought in July 2012 from Corel USA the DVD MovieFactory 7 Pro package. I have been running it under Windows XP Professional on my Dell Vostro 3700 portable, and it worked fine for nearly a year (last time it worked was 16 April 2013). I did not use it since then until yesterday when I tried to create a new Video DVD, and now the program blocks between Step 2 (specification of the interface) and Step 3 (generation of the DVD). The preview function on the Step 2 screen works fine. When I terminate the process with the program manager, I come back to the main DVD MovieFactory 7 Pro screen by which I can continue again to Step 2.

I have tried the obvious remedies, including repairing with the installation program, but the problem remains.

My most likely cause that I can think of, is that one of the Windows XP Security Updates since 16 April may be interfering with the program, but I cannot find any reference to this on the web. I would greatly appreciate any advice which you could provide, this program is really useful and the sudden malfunction is quite strange. Thanks and best regards, John
johnrose
 
Posts: 2
Joined: Thu Aug 29, 2013 2:36 pm
operating_system: Windows XP Pro
System_Drive: C
32bit or 64bit: 32 Bit
motherboard: Dell 0NGGNH chipset HM57
processor: Intel Core I5-560M
ram: 4 GB
Video Card: Intel Graphics Media Accelerator HD
sound_card: Nvidia HD Audio
Hard_Drive_Capacity: 500 GB
Monitor/Display Make & Model: Dell 17.3" LED

Re: DVD MovieFactory 7 Pro blocks

Postby skier-hughes » Thu Aug 29, 2013 7:44 pm

My guess would be an update to, so if you have enough space allowed for system restore you may be able to go back that far, or you'll have to go to add remove programmes and look at the dates of updates and remove them all, them add them back one by one and check which caused it.
Of course, there could be other programme updates, anything audio/video related addition of or removal of audio/video programmes that may have done it as well.
skier-hughes
Microsoft MVP
 
Posts: 2688
Joined: Thu Jul 21, 2005 10:09 am
Location: UK
operating_system: Windows 8
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: gigabyte
processor: Intel core 2 6420 2.13GHz
ram: 4GB
Video Card: NVidia GForce 8500GT
sound_card: onboard
Hard_Drive_Capacity: 36GB 2TB

Re: DVD MovieFactory 7 Pro blocks

Postby Ken Berry » Thu Aug 29, 2013 8:19 pm

I have moved this thread to the full Movie Factory forum since it relates to the Pro version, rather than the limited SE version distributed after the VS X3 fiasco.
Ken Berry
User avatar
Ken Berry
Site Admin
 
Posts: 19703
Joined: Fri Dec 10, 2004 9:36 pm
Location: Levin, New Zealand
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: Hewlett-Packard 2B0F
processor: Core i3-4130T 2.9 GHz
ram: 8 GB
Video Card: NVidia GeForce 710A
sound_card: Realtek High Definition Audio
Hard_Drive_Capacity: 1 TB
Monitor/Display Make & Model: AOC 28" 1920 x 1080
Corel programs: VS X10; PSP 2018; MS3D; ASP 3

Re: DVD MovieFactory 7 Pro blocks

Postby johnrose » Fri Aug 30, 2013 2:49 pm

I completely uninstalled DVD MovieFactory 7 Pro and then reinstalled it, and it works fine. This means that the repair functionality in the installer is not complete.

I now tend to think that the problem was not with the Windows XP Security Updates. In effect, I am also using an old Pinnacle Studio DV (version 8, about 10 years old) to edit the videos for my DVDs. Just a day before I noticed that DVD MovieFactory 7 Pro had stopped working, Pinnacle Studio DV had stopped working properly (although it did not block up) and I had to reinstall the latter to get it working again. It is my guess that this process did something to DVD MovieFactory 7 Pro.

Thanks for your attention and support, John
johnrose
 
Posts: 2
Joined: Thu Aug 29, 2013 2:36 pm
operating_system: Windows XP Pro
System_Drive: C
32bit or 64bit: 32 Bit
motherboard: Dell 0NGGNH chipset HM57
processor: Intel Core I5-560M
ram: 4 GB
Video Card: Intel Graphics Media Accelerator HD
sound_card: Nvidia HD Audio
Hard_Drive_Capacity: 500 GB
Monitor/Display Make & Model: Dell 17.3" LED


Return to DVD MovieFactory

Who is online

Users browsing this forum: No registered users and 11 guests