Brian, in my MF 7SE my "add template menu" in Customize is grayed out, but my issue is prior to that, to build the template without all the smart template stuff I don't like, using my own jpg, I have to move or hide the smart template designs, just wishing there was a selection that did not include smart designs. It forces me to select something from the Gallery.
I'm having a problem burning it anyway due to just recent issue that comes up when the burn is almost done, error says "unspecified error". I have this question in another post. My DirectX and video card drivers are up to date, anyway ...maybe I should get MF 7, like buy it. MF 7SE was offered free to Pro X3 users when the program for burning with it wasn't working.