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VIDEOSTUDIO X8 v2-THE MISSING INSTALL/GETTING STARTED MANUAL

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VIDEOSTUDIO X8 v2-THE MISSING INSTALL/GETTING STARTED MANUAL

Postby tanguero » Mon Mar 09, 2015 2:39 pm

VIDEOSTUDIO X8: v2-THE MISSING INSTALLATION/GETTING STARTED MANUAL
by tanguero, v2. 21 March 2015
Edited by Admin April 2017

Changes since the Version 1 are marked in red text to make it easier to see the differences for those who have already read the previous version. This post is roughly TWICE the size of the original post, so there is a lot of new information here.

The following are the major additions:
Installation: Information on backing up your Libraries, known installation problems
Ultimate: Information on Bonus Audio and Transition effects also included in Ultimate (only Video FX were listed earlier)
Documentation: Section on documentation for Ultimate PlugIn totally redone and enhanced
Tutorials: More links for Ultimate Effects tutorials
Freebies: New section on downloading free templates, video clips and images
Minor editorial changes and clarifications (these are not necessarily marked in red)

As a new purchaser and user of Corel Video Studio X8 Ultimate, I found there was a lack of basic documentation such as a Software Installation guide (you get a bunch of files with no indication as to what is what, what order to install them, etc.), how to get the User Manual for the Video Studio software (not included with the installation files), a description of what the various plugins are (those included in the Ultimate package) and where to get the User Manual for those (they are not described in the Video Studio manual), and so on.

So I decided to create this guide as I was figuring this stuff out myself, as it would presumably be of help to other new users (and maybe a little to those already experienced with the software). This guide applies to both Video Studio X8 Pro as well as Ultimate. Corrections are welcomed and I'll edit them in the original post as appropriate.

The chapters in this guide are:

A. Installation Files and Software Installation
1. Installation Files & License Key
2. Installing the 1Main file
3. Installing the 2Contents file
4. Installing the 3Bonus file
5. Installing the Blu-Ray plugin
6. Prevent overwriting of your libraries and customizations (on upgrades or reinstallations)
7. Known installation problems
8. Working Folders

B. Ultimate Special Effects Bonus Pack, Blu-Ray Plug-In
1. Special Effects Plugin--What are they are where to find them?
2. Blu-Ray Plug-In--Where to find it?

C. Manuals and Documentation
1. Video Studio Pro documentation
2. Video Studio Ultimate plugin descriptions and documentation

D. Tutorials
1. Corel Tutorials
2. Studio Backlot Tutorials
3. Other tutorials

E. Tech Support and User Forum
1. Corel Tech Support
2. Corel Facebook Page
3. VideoStudio Forum

F. Freebies
1. Corel Do More
2. Studio Backlot
3. PhotoVideoLife


A. INSTALLATION FILES AND SOFTWARE INSTALLATION

IMPORTANT: If you are upgrading from an earlier version of VideoStudio, or doing a reinstallation, make sure to read Section A.6 below FIRST, so that any libraries or customizations you have made are not lost or over-written by the new installation!

1. Installation Files and License Key

32 vs. 64-bit? If you have a 64-bit machine, you probably want to install the 64-bit version of the software as it is supposedly much faster and most people seem to be fine with that. However, you may install the 32-bit version instead, and some people have reported better codec support in the 32-bit version. If you have a 32-bit machine or OS, of course, you must install the 32-bit version.

Recommendation: Even if you are planning on using just the 32-bit version, or just the 64-bit version, I would suggest that you download BOTH version (yes, they are large files, but disk space is cheap ...). The download links are only good for so long, and who knows when you may decide to swap your 32-bit machine for a 64-bit one, or find that you absolutely positively need a codec that is only available in a 32-bit version (and hence only works on the 32-bit installation).

The files you get as part of the installation are:

a. VideoStudioUltimateX8_32bit_1Main.exe and VideoStudioUltimateX8_64bit_1Main.exe (choose 32-bit if you don't have a 64-bit system and OS). This is the main program file of about 1.3 GB and requires 3.7 GB disk space to install. This file MUST be installed FIRST. If you ordered the Pro, the filename will have Pro instead of Ultimate. IMPORTANT: Many Ultimate distributions in the first few weeks after release incorrectly provided the file VideoStudioProX8_32bit_1Main.exe instead of VideoStudioUltimateX8_32bit_1Main.exe (i.e., the "Pro" binary instead of the "Ultimate" binary, with this error showing up only in the 32-bit version). Despite claims that the Pro and Ultimate are the same, with the difference only in addons in the 3Bonus file described below, they are in fact NOT the same file and this is a real error in Corel's distribution. If you find this error in what you receive, contact Corel support and DO NOT accept an explanation that the files are in fact the same. You should get an "Ultimate" file which creates an "Ultimate" splash-screen when run.

b. VideoStudioX8_2Contents.exe. This contains additional content like templates, that is included with both Pro and Ultimate. There is no separate 32- and 64-bit version for this file. About 840 MB.

c. VideoStudioUltimateX8_32bit_3Bonus.exe and VideoStudioUltimateX8_64bit_3Bonus.exe (choose the 32- or 64-bit version as you did before). This is the Ultimate Bonus content and is about 1.5 GB file size (which expands to 1.9 GB upon extraction during setup. You will get this only if you ordered Ultimate.

d. VideoStudioX8_Blu-ray.exe. This is the Blu-ray writing plug-in and is included only if you purchased it as a separate-cost purchase. There is no separate 32- and 64-bit version for this file either. 4.5 MB file size.

Customer Support says you must install the 1Main file first and the remaining can be installed in any order (although it seems to make sense to install it in the above order). No system restart was necessary.

License Key. You will need one ONLY for installing the 1Main file only (and it's the same one for the 32- or 64-bit version). The other installations do NOT need a License Key, regardless of any misleading information to the contrary that may be in the download instructions you got with your purchase.

2. Installing the 1Main file

Double click on the file VideoStudioUltimateX8_32bit_1Main.exe. You may get an "Unknown Publisher" warning (strange that Corel would have that issue) but go ahead anyway. Unpacks the files and then launches Setup. Requires 3.7G (1.3G installation file). You are asked to select your TV standard (NTSC vs. PAL/SECAM) or your country (and it will use the default for that country), although it is not clear why this question is even being asked. There is an easy-to-miss "Option" tab that enables (or not) Automatic Updates, QuickTime and/or Flash support. This installation installs a "Corel Video Studio Pro X8" program group with Screen Cap X8, Fast Flick X8 and Video Studio Pro[sic] X8. Despite this confusing naming (why "Pro" if I bought "Ultimate"?), if you open the program and click on Help > About, you will see that you get the "Ultimate" splash screen (and version number 18.0.0.181 for the 32-bit version) if indeed you bought Ultimate.

It also unnecessarily creates a "Haali Media Splitter" program group which you can ignore (Haali Media Splitter provides .mkv file capability but this is provided internally within the VideoStudio software and the creation of the separate Program Group is an installation artifact). There was no glitch in this installation, other than it gave confusing error messages when it attempted to install an older version of Apple Quicktime than what I already had installed on my computer (you can deselect the Apple Quicktime option to avoid this message, but it didn't give me a problem--it just seemed to ignore the Quicktime installation and installed the main program fine).

NOTE: If you had the X8 trial, you may get prompts or see suggestions that you could skip this installation step and simply enter the license key in the trial software (and then continue with the following steps to install material not included in the trial). Absolutely DO NOT do this! Uninstall the trial and install the full software, as there do appear to be subtle and not-so-subtle differences between the two versions, not to mention differences between Pro and Ultimate (the trial is always the Pro version), and it's cheap insurance to uninstall the trial and reinstall the full version. There are also reports on a few issues that come up if you have X7 installed and want to install X8 in addition (without uninstalling X7 first), mostly on Boris Graffiti (Ultimate version only)--this is beyond the scope of this article, but check out related threads on the VideoStudio forum.

3. Installing the 2Contents file

Double click on the file VideoStudioX8_2Contents.exe. You will get the same "Unknown Publisher" warning as before. This "installation" seems to unpack files for the "X8 Content Pack" only, i.e., it doesn't seem to install any additional programs. There are a whole bunch of .jpg, .bmp, .wmv, .mp4, .ini and other file types that get unpacked, mostly into the "Content" and "EditingStyle" folders of the VS installation.

4. Installing the 3Bonus file (Ultimate only)

Double click on the file VideoStudioUltimateX8_32bit_3Bonus.exe (yes, same "Unknown Publisher" warning). This extracts folders and files into the "Corel VideoStudio Ultimate X8 Setup Files\PlugIns" folder, one for each of the Ultimate Bonus content publishers. After unpacking is complete, you get to choose which of the following you want to install:

NewBlueFX (which contains the four NewBlueFX effects packs all in the one NewBlueFX category--you must install all or none of them)
Boris Graffiti
proDAD Mercalli
proDAD Vitascene
proDAD Rotopen
proDAD Handscript
proDAD Adorage Starter Pack

You can also choose "Install All" which is what most people would do. The installation proceeds one PlugIn at a time. There was no indication of how much additional disk space is needed for the installation (beyond the initial unpacking of files), but from my disk free space before and after the installation, I estimate 2.4 GB total. There is also a strange DotNetFXSP1 installation that gets executed at the end, which may give you a very confusing choice from Microsoft .net Framework: "Repair (Restore MS .NET Framework 3.5 SP1 to its original state)" or "Uninstall (remove it from this computer)." You should chose "Repair," and it will proceed, for better or worse, to "restore Microsoft .NET framework 3.5 SP1 to its original state." Support says that this is normal behaviour, that what it is doing is installing a customized instance of MS .NET Framework 3.5 just for VideoStudio (which supposedly doesn't affect other programs that use the .NET Framework 3.5) and the Repair/Uninstall dialogue only shows up if your original .NET installation was somehow corrupted or misconfigured (so you may never see it).

You will find two additional Program Groups installed: Boris Graffiti 6 (which contains only a link to the Boris FX website) and ProDAD, which contains a link to the Vitascene 2.0 Manual (but nothing else). So you may ignore these two program groups as well--access to all the Ultimate features is from within the VideoStudio software.

5. Installing the Blu-Ray Plugin

Double-click on the file VideoStudioX8_Blu-ray.exe (if you purchased it). This actually comes from a "known publisher" (Corel Corporation--surprise!). This installation takes barely 1 second.

The total time for the entire installation on my machine was almost exactly 1 hour, which is not surprising for a total of about 3.6 GB of compressed installation files.

6. Prevent overwriting of your libraries and customizations (on upgrades or reinstallations) (credit lata for much of this information)

If you have created libraries, templates, or other customizations from having worked with VideoStudio for a while, either a previous version or if you are reinstalling the current version, you should backup your libraries before you do an install or reinstall since they have been known to get clobbered unexpectedly. You should also do this before you do a Reset Library (which intentionally zaps the library) or other debugging work. You may also want to do this periodically just as a backup against system or disk crashes and the like. Unfortunately, there is no single file or small well-defined group of files that can clearly be said to contain all library information, but doing the following gives you your best shot at not losing information.

a. Back up the library using Settings > Library Manager > Export Library
Save the resulting file somewhere outside the VideoStudio folders. This is the method most likely to be compatible across versions. They can be restored later with Import Library.

b. Back up the Application Data folder on VideoStudio.
This folder is %appdata%\Ulead Systems\Corel VideoStudio Pro\18.0\
(the value of %appdata% for your system is most quickly determined by typing "echo %appdata%" in a command prompt window)

c. Back up the VideoStudio Working Folder.
This should not be touched by VideoStudio even on a reinstall, but just in case ... This folder should be in something similar to
My Documents\Corel VideoStudio Pro\18.0\
(exact location determined by seeing where your working folder is from Settings > Preferences > General)

7. Known Installation Problems

This section cannot be comprehensive or uptodate, but here are some that have come up so far, along with links in the forum where they are discussed, so you can see if there is a recent resolution if you encounter this problem.

a. Boris FX (Ultimate) effects not installed for X7 to X8 upgrades

See viewtopic.php?t=56083 for a resolution.

b. Many transitions and FX missing on X6 to X8 upgrade

Seems to be related to proDAD Adorage and Vitascene installers. See viewtopic.php?t=56204 for description, discussion and current status.

c. Boris Graffiti Templates missing.

Not the effects themselves, just the templates (they are, in effect, sample project files showing how to use the effects so not a grave omission). Seems to affect 32-bit Ultimate installations. See forum.corel.com/EN/viewtopic.php?t=56169 for discussion and current status.

8. Working Folders (credit lata for a good part of this information)

The following are the folders used by VideoStudio X8, and how they can be customized:

a. At installation time you will, of course, get a chance to install the program in something other than the default C:\Program Files\Corel\Corel VideoStudio Ultimate X8\ which you can, of course, do if you have a difference convention. Note that you will find additional pieces (third-party Plugins and the like) installed in the following other folders under C:\Program Files\ (in addition to the Corel folder):
Boris FX, Inc
Haali
ProDAD

b. Application Data (your libraries and so on) are stored in %appdata%\Ulead Systems\Corel VideoStudio Pro\18.0\ (the value of %appdata% for your system is most quickly determined by typing "echo %appdata%" in a command prompt window--on a Windows XP system, this is C:\Documents and Settings\username\Application Data. Most items are stored within a language-region subfolder here (e.g., en-US). This location cannot easily be changed. Generated ScoreFitter automusic used in your projects is also stored in a ScoreFitter subfolder here.

c. The Working folder for Video Studio Pro defaults to My Documents\Corel VideoStudio Pro\18.0\ (using your system-defined "My Documents" folder which you can change globally withing Windows). This is where your new projects, imported and installed Instant Project and other templates (other than the default Corel ones), rendered files, and other items are stored by default. You can change this from Settings > Preferences > General > Working folder. An Audio Working folder for voiceovers is also stored as a sub-folder of the Working folder by default but can be changed in the Audio Working Folder field of the same menu.

d. Proxy Working folder where a SmartProxy subfolder is created to store temporary low-resolution proxy files used by the SmartProxy feature. Defaults to the standard Working folder above, but can be set independently via Settings > Preferences > Performance

e. Disk Burning Module temp folder used during pre-burn rendering. Defaults to the standard Working folder above, but can be set independently via Share > Tools > Create Disc > DVD (or BluRay) > Settings and Options (F6) > Preferences

Note that there is a bug where the ScoreFitter "automusic" function creates temporary .wav files all over the place (including in non-Corel folders), and doesn't delete the unnecessary ones either. This is more fully documented in the forum thread at viewtopic.php?t=56169

B. ULTIMATE SPECIAL EFFECTS PACK, BLU-RAY PLUG-IN

1. Ultimate Special Effects Packs. Where are they? How do you know they were installed properly?

The Ultimate Special Effects packs are implemented as plugins from third parties, which is to say that they are all incorporated into the program as additional filters or special effects which are accessed in the same way as are the built-in filters and special effects are, although you may see a different style of user interface once you are in the Customize dialogue of the third-party effect. Since these are done by companies who specialize in effects, they are often superior to similar Corel built-in effects (where such similar effects exist).

The vast majority of these effects are visual effects applied to individual video clips. What is not very well known is that there is a small handful of useful audio and transition effects also included. These are described below.

a. Video Effects

They are all FX (Filters or Special Effects) and can all be found by clicking on the Filter button (marked FX) in the main Video Studio screen. If you then click on the dropdown menu at the top (default setting All), you can see 7 menu categories named NewBlue <something>. If you click on the single proDAD item in the menu, you will see the five advertised proDAD filter effects in the sub-menu. Boris Graffiti is under the "Special" category in the dropdown menu. Here is what each of them does, in brief:
NewBlue FX Essentials IV (10 misc effects + 18 others in Essentials+Essentials II)
NewBlue FX Motion Effects (9 misc motion effects)
NewBlue Background Generator (24 rather psychedelic distortion effects under Essentials V)
NewBlue ColorFast (24 different colour tone effects)
Boris Graffiti (36 title effects)
proDAD Mercalli (camera stabilization)
proDAD Vitascene (dozens of light/mask/artistic effects)
proDAD Rotopen (line tracing effect)
proDAD Handscript (426 animated titling and background effects)
proDAD Adorage Starter Pack (155 misc effects)

b. Audio Filters

There are six NewBlue Audio filters also included. You access these as you would any of the other audio filters: Double click an audio clip on one of the audio tracks and click on Audio Filter (or Right-click and choose Audio Filter ...). The list will include the following NewBlue audio scrubbers: Audio Polish, Auto Mute, Cleaner, Hum Remover, Noise Fader, Noise Reducer

c. Transition Effects

There are five groups of NewBlue transitions (each has variations that can be customized), accessed from the "NewBlue Sampler Trans" group in the Transition section. There are also two CATEGORIES of ProDAD transitions under the "proDAD" group in the Transition section. The Adorage category has 155 transition effects, and the Vitascene category has 12 sub-categories with 10 or so effects per sub-category, so let's say 100+ more. You apply the category and then click on Customize to drill down and select the specific effect you want.

2. Blu-Ray creation Plugin. Where is this? How do I know this was installed properly?

Go to Tools > Create Disk. You should see and be able to select a Blu-Ray option there. DVDs can still be created without the purchase of this plugin. In X7 this was included in the purchase, but for X8 it's an extra-cost item.


C. MANUALS AND DOCUMENTATION

See also the section on Video Tutorials below, for those who prefer to learn by watching than by reading.

1. Video Studio Manual

a. There is a link in the Help Menu to the PDF User Guide, or you can get it directly from help.videostudiopro.com/videostudio/v18/main/EN/user-guide/corelvideostudio.pdf.

b. An html/interactive version of this manual is also available at help.videostudiopro.com/videostudio/v18/main/EN/documentation/wwhelp/wwhimpl/js/html/wwhelp.htm or loaded on your computer at C:\Program Files\Corel\Corel VideoStudio Ultimate X8\en-US\VideoStudioHelp\index.html.

c. In Help > Getting Started there are 7 one-screen "quick-help" static picture tutorials (with a link to the online .html manual for more details). The 7 subjects are Import Media Files, Trim Videos, Multi-Trim Videos, Instant Project Templates, FastFlick Intro, FastFlick Sharing, Render Movies. It's probably too little for the novice and too basic for the experienced, but hey, it's there.

Note that all the above are for the Pro version. Notes on how to use the additional 10 PlugIns for the Ultimate version are not included in any of these guides. It is also not well documented WHERE you can get these. So if you're the type of person who likes to read manuals, below is the information on finding the documentation for each of these Plugin products.

2. Documentation for Ultimate Plugins

The Ultimate plugins are not really described anywhere in what you get from Corel. Some are simple enough that trying them out pretty much gives you an idea of what it does--others are more complex and a manual would help to take full advantage of the feature. So here is what I've come up with.

They may exist as (i) a help file installed on your system, or (ii) a link to an online manual (HTML or PDF). (There may also be video tutorials for many of them, which are described in the next section on Video Tutorials.) In case (i) (help file on your system), the location is based on the default program installation folder on my Windows XP system (C:\Program Files\) and of course yours may vary.

a. Boris Graffiti:
HELP FILE. Apply filter, then Customize Filter > Advanced Mode > Help > Boris Graffiti User Guide. Also available at C:/Program Files/Boris FX, Inc/Boris Graffiti 6/Documentation/wwhelp/wwhimpl/js/html/wwhelp.htm
INSTALLED PDF FILES. In C:\Program Files\Boris FX, Inc\Boris Continuum Complete 7 for Graffiti 6\Documentation and C:\Program Files\Boris FX, Inc\Final Effects Complete 6.0 for Graffti 6\FEC6 Documentation folders are about 200 PDF files describing each effect in the Boris Continuum and Final Effects packages. It is not clear which of these you have access to via the Corel Ultimate version of Boris Graffiti, but anyway, now you know where to find the files.

b. ProDAD Adorage:
HELP FILE. Not available.
ONLINE MANUAL. PDF manual at http://www.prodad.de/support/files/adorage-help-en.pdf (there is a section in the manual on using Adorage with Corel Video Studio). You can also get to this page by applying filter, then Customize Filter > F1 (or click ?)

c. ProDad Mercalli:
HELP FILE. Apply filter, then Customize Filter > F1 (or click Help). Also available at C:\Program Files\proDAD\Mercalli-2.0\Resources\en\Mercalli20.chm

d. ProDad Vitascene:
HELP FILE. Apply filter, then Customize Filter > F1 (or click Manual). Also available at C:\Program Files\proDAD\Vitascene-2.0\al\english-default\vitascene-help.chm

e. ProDad RotoPen:
HELP FILE. Not available.
ONLINE MANUAL. ProDad Heroglyph PDF manual at http://www.prodad.de/support/heroglyph- ... elp-en.pdf (Rotopen is one of the described modules)

f. ProDad Handscript:
HELP FILE. C:\Program Files\proDAD\HeroglyphScript-4.0\tl\english-default\Heroglyph-help.chm
ONLINE MANUAL. http://www.prodad.de/support/heroglyph- ... elp-en.pdf (Handscript is one of the described modules)

g. NewBlue FX Sampler Effects:
HELP FILE: Apply filter, then Customize Filter > Click ?. Also available at C:\Program Files\Corel\Corel VideoStudio Ultimate X8\en-US\vft_plug\NBSamplerPackEffects.chm

h.i. NewBlue Audio Filters:
HELP FILE. Apply filter, then Customize Filter > Click ?. The Windows .chm file can also be found at C:\Program Files\Corel\Corel VideoStudio Ultimate X8\aft_plug\VST\NewBlue Corel Scrubbers Bundle.chm

j. NewBlue Transition Effects:
HELP FILE. Apply filter, then Customize Filter > Click ?. The Windows .chm file can also be found at C:\Program Files\Corel\Corel VideoStudio Ultimate X8\Vfx_plug\NBSamplerPackTransitions.chm

k. ProDAD Transition Effects:
ProDAD transitions are under the ProDAD Adorage and Vitascenes effects, and are documented along with the other Adorage and Vitascene effects (see C.2.b and C.2.d above), i.e., at http://www.prodad.de/support/files/adorage-help-en.pdf and C:\Program Files\proDAD\Vitascene-2.0\al\english-default\vitascene-help.chm respectively.


D. VIDEO TUTORIALS

1. Corel Tutorials on VideoStudio

These are available at http://learn.corel.com/video/courses/welcome (there are different ways of viewing the index but this link gives you the most logical one). There are about 60 videos altogether. Note that the V8 videos cover only the new V8 features and most of the introductory videos are in other sections.

2. Studio Backlot Tutorials on VideoStudio and General Video Editing Topics

This is a commercial site with paid subscriptions, but anyone can get a 10-day free subscription, or a 45-day free subscription for Video Studio X8 customers. Click on the "VideoStudio Learning" icon that is installed on your Desktop, or just go to http://www.studiobacklot.tv/videostudio to see the 45-day free offer (you need to enter part of your installation code). There are good videos on VideoStudio X8 basics and "advanced basics." There are many more advanced-topic videos, but these are usually demonstrated using Pinnacle rather than Video Studio; however, once you have the hang of Video Studio, you should be able to translate the tips and techniques yourself.

3. Tutorials on Ultimate Bonus Plug-Ins

They are part of the 60 tutorials listed in D.1 above, but I've listed separately some that have specifically to do with the Ultimate Plugins.

a. ProDAD Mercalli: http://learn.corel.com/video/tutorials/ ... o-Footage-
b. ProDAD Vitascene: http://learn.corel.com/video/tutorials/ ... s-Filters-
c. ProDAD RotoPen: http://learn.corel.com/video/tutorials/ ... Pen-Effect
d. ProDAD Handscript: http://learn.corel.com/video/tutorial/v ... -animation
e. NewBlueFX ColorFast: http://www.newbluefx.com/support/tutorials
f. Boris Graffiti: http://www.borisfx.com/tutorials/Graffiti.php

4. YouTube Tutorials

YouTube or Google searches come up with tutorials by others as well, which may complement the above tutorials. I have included above only the manufacturer- or manufacturer-endorsed tutorials, but there are probably additional good ones as well.


E. TECH SUPPORT AND USER FORUM

1. Official Tech Support

Tech support in the conventional sense is virtually non-existent for Corel. You get a code to use for 30 days after purchase for "installation assistance" which does not cover anything beyond installation issues, i.e., nothing for actually using the software. Even for installation issues, you have only about a 50-50 chance of getting an answer that is actually helpful the first time around--in such cases, you are better off filing a new case to improve your chances of getting a different person. From most helpful to least helpful from the ones I've dealt with, they are: Austin, Steven, Yassar, Inocencio. Having said that, with perseverance you can usually get a resolution to something you ask within the 30-day support window. There is also no pre-sales Tech Support, so for questions during the trial, for example, you're better off using the forum (see below). The website for support tickets is http://corel.force.com/support/cSelectP ... lang=en_US (but you won't get far if you don't have a support code number). There is also allegedly an email address CBCorelHelp@corel.com, but email I sent there was entirely ignored (not even an auto-response).

You can maximize your 30-day support time with the following tricks (loopholes, gaming the system, whatever you want to call it):

- Your initial support code comes with your Cleverbridge purchase. If you buy the Blu-Ray plugin, it's a separate purchase and comes with a separate support code. So DON'T buy the Blu-Ray plug-in right away (it doesn't have to be bought at the same time). Wait until your first support code expires, and then the next time you need support, only THEN buy the Blu-Ray plugin. This, of course, assumes that you don't need to Blu-Ray plugin right away. The support code does not seem to limit which product you can request support for.

- There is an orange "Get More Content" button at the top of the Library. From the Corel Guide that opens up, there is a link to register (perhaps after you click on the "Do More" button?). When you register, you get an email with a support code valid from that date. So delay your product registration until the time you next need support (after your initial 30 days, or 60 days if you used the Blu-Ray purchase extension, has expired).

This gets you three 30-day blocks of support time, the first is upon purchase, and the next two can be delayed until the time you really need the support. Needless to say, these loopholes may be closed or restricted at any time, so your mileage may vary ...

2. Facebook Page

Corel has a Facebook page at https://www.facebook.com/corelvideostudio which has links to their tutorials, and occasional tips. It seems to be largely a Facebook-oriented (read: Hard to navigate) version of Corel's Video Studio better-organized learning center page. I didn't find it particularly useful. You can make comments on their posts, but few do and they don't seem to be responded to. However there are reports that problems reported there are quickly addressed (so they maintain a good public image), so you may want to try that if all else fails.

3. Corel Video Studio Forum

There is a great Video Studio forum hosted by Corel but populated by knowledgeable and very helpful users of the product (there are no Corel employees visible on that forum nor any evidence that it is monitored by Corel employees). You should register and feel free to ask your questions there. The link is: viewforum.php?f=1&start=0

F. FREEBIES

1. Corel Do More (credit lata)

From the library view on VideoStudio, click on the Orange "Get More Content" button. Then click on "Do More" (you may need to register at Corel to proceed, but see E.1 on Corel Tech Support for why you may want to delay doing this before proceeding). You can click on "All" or go one by one through the four categories (Templates, Titles, Tools, Graphics). Clicking on each "Download Now" button will auto-install the respective "bonus." If you don't like auto-installs and want to install it yourself one by one, a trick to do so is as follows: Once you have the list of bonus content displayed, disable your Internet access. Then when you click on the Download button, you will get an error message which will include a downlink link where you can download an .exe install file instead. Right click on that link and select Copy Link Location. Then paste that link into a text file. Repeat for all the freebies. Turn your internet back on, and visit each of these links one by one in you favourite browser to download each .exe file, and then install them one by one.

2. Studio Backlot

The Studio Backlot website (see D.2 under Video Tutorials for the 45-day free VideoStudio offer), in addition to their tutorials, has a bunch of "stock" material (photos for backgrounds, animated video footage, etc.) for download as well. Download as much as you can or want during the 45-day free period.

3. PhotoVideoLife (credit asik1)

http://www.PhotoVideoLife.com is an old website (last update seems to be about 2 years ago, and there are references to the "new" [sic] VideoStudio X6) for sharing of VideoStudio templates, and there are a lot of good ones there, so get them while the site remains up!

END
Last edited by tanguero on Sat Mar 21, 2015 8:29 pm, edited 2 times in total.
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Re: VIDEOSTUDIO X8: THE MISSING INSTALLATION/GETTING STARTED

Postby Ken Berry » Mon Mar 09, 2015 7:16 pm

Well that was either a labour of love or a labour of frustration, but either way I'm sure it will be useful to new users. I'll make it a sticky as a result.

Just a couple of quibbles... First you refer to "installation codes" but don't really explain what you mean. Later you refer to a "licence key" and I suspect most people would use that term -- or serial number -- rather than installation code...

It also unnecessarily installs a "Haali Media Splitter" program group which you can ignore (it is used internally only within the VideoStudio software).

This is as bit misleading. It is one of the new elements in X8. For at least a couple of previous versions, quite a few users were complaining that VS could not deal with Matroska .mkv files. The Haali Media Splitter adds that format to VS's repertoire. You might want to make that clear -- though you could add the rider that if a user is unlikely to use .mkv video, then that program group could also be ignored.
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Re: VIDEOSTUDIO X8: THE MISSING INSTALLATION/GETTING STARTED

Postby tanguero » Tue Mar 10, 2015 1:48 am

Ken Berry wrote:Well that was either a labour of love or a labour of frustration, but either way I'm sure it will be useful to new users. I'll make it a sticky as a result.

Thanks ... I think I got started, then got carried away, then reached the point of no return ... :o (But it also seemed a shame to go through the effort of figuring the stuff out the hard way and not putting in some more effort in organizing the information and making it available to others.)

Just a couple of quibbles... First you refer to "installation codes" but don't really explain what you mean. Later you refer to a "licence key" and I suspect most people would use that term -- or serial number -- rather than installation code...

You're right, I'll edit it (in a day or two after seeing if there are more corrections). License Key is indeed the term used by Cleverbridge in the welcome email.

"It also unnecessarily installs a "Haali Media Splitter" program group which you can ignore (it is used internally only within the VideoStudio software)."
This is as bit misleading. It is one of the new elements in X8. For at least a couple of previous versions, quite a few users were complaining that VS could not deal with Matroska .mkv files. The Haali Media Splitter adds that format to VS's repertoire. You might want to make that clear -- though you could add the rider that if a user is unlikely to use .mkv video, then that program group could also be ignored.

I see the confusion. I meant only that the program group (which you see off the Start Menu) was redundant as they lead to two pretty useless standalone Haali shortcuts. The real capabilities of HMS for VS are built in to VS (and of course ARE useful). It's just that the standalone HMS Start Menu shortcuts are installation artifacts and do nothing useful by themselves (as far as I can tell). You could delete the shortcuts and the program group that contains them and never miss it (and you wouldn't lose any HMS functionality). Will clarify that too.
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Re: VIDEOSTUDIO X8: THE MISSING INSTALLATION/GETTING STARTED

Postby asik1 » Tue Mar 10, 2015 7:11 am

NewBlue help files are located in the vft_plug folder and Vfx_plug folder.

tanguero, I think what missing is a side note that one can change the location of the installation
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Re: VIDEOSTUDIO X8: THE MISSING INSTALLATION/GETTING STARTED

Postby Terfyn » Tue Mar 10, 2015 9:23 am

I would like to see the whole article as an Adobe .pdf file for easy download.
I used to be indecisive. Now I'm not so sure.
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Re: VIDEOSTUDIO X8: THE MISSING INSTALLATION/GETTING STARTED

Postby lata » Tue Mar 10, 2015 9:59 am

Hi tanguero

I had reason to re-install CVSX8 Ultimate I purposely installed the Contents pack last……….

1 / Installed Main
2 / Installed Bonus
3 / Installed Blu-ray Add-On
4 / created my own library pages
5 / Installed Contents file.

Unfortunately installing the Contents file removed all personal library pages.

Resetting the program by re-naming 18.0 did not help, I had no option but to rebuild my libraries.

The advice would be to install all before using the program, certainly before modifying the library.
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Re: VIDEOSTUDIO X8: THE MISSING INSTALLATION/GETTING STARTED

Postby asik1 » Tue Mar 10, 2015 12:58 pm

Trevor, you just forgot
0 / backup any previous libraries you might have located in the \1X .
This headache could easily solved if the installation process will have a short subroutine that do this backup,
it's only two man/hours of programing.
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THANK YOU!!!

Postby Umatic » Tue Mar 10, 2015 3:13 pm

You deserve nothing but thanks for doing all this work. Documentation is being cut from budgets and replaced with "service contracts." The common practice of presenting helpful READABLE support is dwindling. At best it is an after thought once the software is floated. I purchased the NewBlue TitlerPro 3 for my Final Cut X system ($299.00 US) and it comes with absolutely nothing in the way of documentation. Every question results in a "ticket" being created. A bad experience all the way around.

I understand cost control and I believe the Corel Suite of programs to be a great value. That said, it appears that documentation is not a priority. I don't know about you but the link I get for a VideoStudio Pro X8 Ultimate package is to the VideoStudio Pro X7 program.

If you feel so inclined, I would love to see your contribution regarding editing practices with the Corel VSP X8 program. I have worked in television production since 3/4" Umatics were the "portable" format of choice, began non-linear editing with Adobe Premiere 4.0. I decided to add Corel VSPU X8 because of the added plug ins as I need some glitz at hand for a particular genera of production and the import export formats are nice.

Thanks again.
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Re: VIDEOSTUDIO X8: THE MISSING INSTALLATION/GETTING STARTED

Postby tanguero » Tue Mar 10, 2015 3:34 pm

RobertOZ wrote:That's not quite correct, New Blue manuals are available, these are the ones I have
...
Also, when you apply a new blue filter to a clip, then select, Options/Customize filter, if you click on the ? symbol it opens the help file for that filter

Thanks for the web locations. They seem to all be orphan pages, with no links to them from the home page (apparently not even indexed in Google, though there could be other reasons for that). Guessing at some names, I came across more of them. Will add those links as well. Did find the ? Help files too, as well as the .chm files they link to (as pointed out by asik1 as well).

And in the process, I realized that there are NewBlue audio effects/filters included as well, and both NewBlue and proDAD transitions, so will add pointers to all this in v2.
asik1 wrote:NewBlue help files are located in the vft_plug folder and Vfx_plug folder.
tanguero, I think what missing is a side note that one can change the location of the installation

Thanks for that, I did see those, as well as for the audio filters in aft_plug\VST ... will add that and note the installation folder comment as well as perhaps change some "hard-coded" folder names in this manual perhaps to be relative to the installation folder, or at least note that they will vary based on OS.
Terfyn wrote:I would like to see the whole article as an Adobe .pdf file for easy download.

I assume that's for offline access (and not for format, since it's just a plaintext article and I've intentionally avoided using BBCode in the main article). So I'd just copy and paste the text from this into a .txt file (why even bother with PDF?).
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Re: VIDEOSTUDIO X8: THE MISSING INSTALLATION/GETTING STARTED

Postby tanguero » Tue Mar 10, 2015 3:52 pm

lata wrote:Hi tanguero
I had reason to re-install CVSX8 Ultimate I purposely installed the Contents pack last……….
1 / Installed Main
2 / Installed Bonus
3 / Installed Blu-ray Add-On
4 / created my own library pages
5 / Installed Contents file.
Unfortunately installing the Contents file removed all personal library pages.
Resetting the program by re-naming 18.0 did not help, I had no option but to rebuild my libraries.
The advice would be to install all before using the program, certainly before modifying the library.

asik1 wrote:0 / backup any previous libraries you might have located in the \1X .

I think this would be a good section to add: One on (a) backing up any (non-trivial) personal configurations and customizations that are subject to being overwritten when installing over an existing installation (older version or reinstall) and (b) restoring them after the (re-)install (and without overwriting any new-and-improved library elements that the new version might come with). If someone can help by giving me pointers to all the files and folders in question (the ones that contain the results of user customization), I can create a readable section out of that information. Also need to know whether just copying back the files in question is sufficient to restore them (or whether there is an "install" procedure so that VS knows about the existence of them in it's own database files, registries, etc.).
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Re: THANK YOU!!!

Postby tanguero » Tue Mar 10, 2015 4:41 pm

Umatic wrote:You deserve nothing but thanks for doing all this work.

(Blush) you're welcome! I'm glad it's getting a good response!
Umatic wrote:it appears that documentation is not a priority.

Unfortunately, the software development cycle has been turned on its head, and not for the better. It used to be:
Full Specifications (from which User Documentation falls out) -> Coding -> Debug -> Release
Now it's: Coding -> Release -> Debug -> Document superficially (if at all)
Umatic wrote:I don't know about you but the link I get for a VideoStudio Pro X8 Ultimate package is to the VideoStudio Pro X7 program.

Let's not even talk about website maintenance and broken links. An obscure broken link is one thing but yeah, 1 week after a major new release of the program, half the links on the home page of the product were still pointing to the older version ...
Umatic wrote:If you feel so inclined, I would love to see your contribution regarding editing practices with the Corel VSP X8 program.
Thanks again.

I am indeed flattered, but you have mistaken my penchant for dotting i's and crossing t's with actual knowledge about the product. :-) I am actually a newbie to VS, still struggling with getting my first real project together and still somewhat overwhelmed by too much power (too many good features and effects--yes, I know, I should focus on the basics and will get fancy with more experience!). Ironically, it's my newbie status that resulted in my creating this guide as it seemed ridiculous that every new purchaser should have to struggle unassisted through the same maze. No doubt with time I will be able to contribute to this forum at the more in-depth level you allude to, but since I am a hobbyist doing it occasionally rather than a professional or frequent user, it may be a while! :-)
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Re: VIDEOSTUDIO X8: THE MISSING INSTALLATION/GETTING STARTED

Postby Umatic » Tue Mar 10, 2015 6:24 pm

Hi, thanks for the response.

As a newbie I think some of the limitations of the process inherent in VSP may help you a bit. If you concern yourself with the basics you still have a competent program here. Unfortunately, if you intend to move on to other "pro" applications some of the conventions used in VSP will not transfer - operationally that is. Foundationaly the process remains the same. [I] and [O] are typically in and out keyboard shortcuts, J,K,L are reverse, stop, and play - things like that. Slip editing and being able to slice anything on the timeline, locking individual clips...some of these things are standard in other apps. But, that said, I think VSP, particularly the Ultimate version is a great value. It is the closest thing, in my view, to iMovie as found in version '11. Unfortunately, Apple has removed features in its newest iteration.

I hope you enjoy the experience and it leads you to a fun and perhaps profitable experience.
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Re: VIDEOSTUDIO X8 v2-THE MISSING INSTALL/GETTING STARTED MA

Postby tanguero » Sat Mar 21, 2015 8:08 pm

This post has been updated significantly (about double the original size) today (v2), incorporating all comments through this date, and with a whole bunch of additional information.
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Re: VIDEOSTUDIO X8 v2-THE MISSING INSTALL/GETTING STARTED MA

Postby Umatic » Mon Mar 23, 2015 8:07 pm

Much appreciated, tang.
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Re: VIDEOSTUDIO X8 v2-THE MISSING INSTALL/GETTING STARTED MA

Postby trailryder42 » Mon Apr 06, 2015 9:01 pm

I have the DVD disc version. I see no "1main.exe" file that the tutorial says needs to be installed first.

I show VSUltimate64.msi and Setup.msi

And what are these VSClassic64.msi, Share64.msi, PreinstallIPM.msi, IPM_VS_Pro64.msi

Thanks for any info.
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