Apologies if this issue has been addressed in the past or seems a bit newbish, but it looks as if i have come to a dead end in trying to remedy the problem. And cannot seem to find anything related when searching.
I have been producing many (4k+) videos in the last two years for my employer with trial versions of x3 and x5 without issues - as my latest trial on x5 has expired my company has decided to go ahead and purchase x4. You can see examples of what im doing here - http://www.youtube.com/user/wirelessgro ... sults_main
The software is muting the audio attached to my segments upon "sharing" them to MPEG 4 - HD.
I record the video on a Sony HDR-Cx110, these files save as .mts. I drag and drop these files into the editor, top and tail them with my intro/outro video and add in two layers - This is where i think the issue comes in. After i add in the two layers the audio from the main segment goes mute. Clicking on "project" allows for the audio to play with the entire project, however when i "share" the project to mepg4-hd the main segments audio goes mute again and my finished product is ruined.
This is also inconsistent. Sometimes this will happen other times it will not. Also after the conversion process to mpeg4 hd has finished i can play the project in the editor with all audio, however when i play the mp4 it has produced the audio from the main segment it mute.....sometimes.
Any help would be greatly appreciated. I feel like this is a pretty simple fix, however i cannot seem for the life of me to fully remedy the situation.
Sean the cell phone accessories guy on youtube....