The members and staff are not Corel employees, just users of their products that volunteer
our time here trying to help others. That long list of suggestions, other pages of the web forum, or other web sites, are just what the members have suggested that seem to work for them having similar issues. Don't worry since you seem not to desire any further such recommendations, advise or suggestions, we will try to refrain from doing so for you.
Suggestions to use other software programs, such as Nero, again practices that some follow. It's like having more than one tool in your toolbox. As far as I recall, we do not advise to uninstall Nero, just the Drag-n-Drop utility that tends to hijack the burner. Roxio has or had a similar one, and the full versions of DVD MovieFactory . Those need to be disabled or uninstalled, otherwise the burner is tied up, and can not be accessed to burn discs. We do know that Corel's products are not perfect, and that we have made numerous posts about how worthless DVD Factory 2010 is. There are some also pointing out the problems with DVD MovieFactory 7SE. DVD MF was made during the same period as VS X2, which the burn module is designed from DVD MF.
Possibility of refund? Well Corel does offer a 30 Day money back guarantee
. Now couple that with the 30 days of free trial, that provides 60 days to see if the products are what you want, and will do what you want it to. The TBYB (trial) versions are fully functional, just does not have all the goodies that the full versions do. You should have been able to determine if the program will work or not at that time, and if not, I think I would decide not to purchase it then. However Corel still gives you another 30 days to make a decision after purchase.
One piece of advise, visit some of the competitor's web forums before purchasing them. There's several that I have looked at, some I thought about purchasing, until I read on their forums, where they have a fair share of very similar issues as VS, or DVD MF. Some other programs even require a separate license to be bought if you have to re-install the program, or want to install it on a 2nd PC, like a laptop. They also only give you a simple program structure, and you have to purchase other "components", such as audio editing, or music packages, plug-ins for effects.
There's another program that I have been trying out, and will probably purchase, because Corel just will not add some features that have been repeatedly requested. That does not mean that I will just dump VS or MF, but just add that to my toolbox. It would be nice if any software developer was capable of producing a program that does it all, and does it all without eror. Nice fantasy isn't it? It just isn't going to happen, there's too many variables involved, too many possible configurations with computers, and software. Things are not going "gel" all the time.